ISM Errata: Important Information about ISM 5.5.5 For Your HP cc3310 Carrier Grade Server

WORKAROUND: None. This issue is documented in the release notes associated with One-Boot Flash Update

utility.

2. A duplicate entry for the “Intel 28F320C3 Flash Update Device Driver” is listed in the Windows Device Manager

after a successful installation of the One-Boot Flash Update utility.

PROBLEM: After a successful installation of the One-Boot Flash Update utility Windows, there is a duplicate entry

named “Intel 28F320C3 Flash Update Device Driver”, listed in the device manager. The entry shows an overlaid

yellow warning icon, indicating that the driver for the device could not be loaded. This extraneous entry is due to a

problem in the way the w2kinstall.exe program processes the flashud.inf file during installation of the One-

Boot Flash Update utility’s driver; it is not due to a real problem with the utility or driver.

IMPLICATION: There are no known problems in functionality of the One-Boot Flash Update utility associated

with this extraneous entry, however a user may be concerned by this duplicate entry since it indicates an error

occurred loading the device driver.

WORKAROUND: No workaround is required. If desired, the duplicate entry may be removed by right-clicking on

the entry and selecting the “uninstall” option.

3. Updating the FRUs on a system with a Hot Swap Controller (HSC) will cause the One-Boot Flash Update utility to

appear to hang (~45sec).

PROBLEM: The One-Boot Flash Update utility takes a long time to update the FRUs on the HSC. To the user, the

utility may appear to be hung.

IMPLICATION: User may think the utility is not functioning.

WORKAROUND: Wait for the utility to complete the task (~45sec).

4. Downloading files from a FTP/HTTP server that is running an operating system that is different from the operating

system on the target server may fail.

PROBLEM: One-Boot Flash Update utility may fail to download files if the utility is running in an OS that is

different than the one running on the FTP/HTTP server. For example, if the FTP/HTTP server is running Windows

2000/Windows 2003, and the One-Boot Flash Update utility is executing on a system that is running Red Hat Linux

8.0, then the utility may not be able to download the files from the server.

IMPLICATION: User may think that this feature is not functioning.

WORKAROUND:

a. Download the update package and update files to a local directory prior to running the utility

b. Use an FTP/HTTP server that is running the same OS as the target server on which the utility will be executed

5. Utility cannot download the update files if the URL contains spaces.

PROBLEM: One-Boot Flash Update cannot download the update files if the URL contains spaces. For example, the

command: "flashupdt -i -u http:/www.examplesite.com/Flash Update Package" contains

spaces in the URL portion of the -u command line option. Instead, the URL should be specified with the spaces

replaced by "%20", as follows:

"flashupdt -i -u http:/www.examplesite.com/Flash%20Update%20Package"

IMPLICATION: User may think that this feature is not functioning.

WORKAROUND: Replace each space with "%20".

6. Utility allows a BMC HEX file to be updated onto the server even if the HEX file is not intended for that server.