ISM Errata: Important Information about ISM 5.5.5 For Your HP cc3310 Carrier Grade Server

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Selecting Immediate Hardware Reset action does nothing. Immediate Power Off and Immediate Hardware Reset do
not function as desired.
IMPLICATION: Immediate Power Off and Immediate Hardware Reset actions will not work as desired.
WORKAROUND: None
2. ISM Health folder for ICMB chassis always indicates green “OK” status.
PROBLEM: Using PIC, the user can access the ICMB folder. If the user selects the “Enable as Management Point”
checkbox under “ICMB Configuration” tab, after the discovery period, PIC will discover any ICMB chassis. If the
user goes to ICMB menu to choose “View Managed Server(s)...” and selects a remote server, PIC will show the
remote ICMB server selected. However, the Health folder for this remote server will always show green “OK” status,
even if the Chassis status for that remote server shows a red “Critical” error.
IMPLICATION: ISM Health folder for ICMB chassis does not function correctly.
WORKAROUND: None
DMI Tool
1. The ISM installation date and the value for attribute “Verify” are absent.
PROBLEM: When exploring data with the DMI tool under “Intel Corporation-ISM Version Information”, the ISM
installation date and the value for attribute “Verify” are absent.
WORKAROUND: None.
LANAlert Viewer
1. No LAN Alert message is generated for Power Supply Removed or Power supply AC lost in ISM 5.5.x.
PROBLEM: When a power supply unit is removed or when the AC power is lost for a power supply unit, no LAN
Alert is generated for the power supply events in LAN Alert Viewer. The following SEL events are logged:
Power Supply Removed (Power Supply AC Lost)
Power Supply Redundancy Lost
But, there is no SEL log that indicates: Power Supply Failure.
In SSU, LAN Alerts can only be set in one case for power supply: Power Supply Failure. So, these LAN Alerts can
no longer be set from SSU.
WORKAROUND: None.
One Boot Flash Update Utility
1. The One-Boot Flash Update utility does not get installed on Windows in some cases, even when the One-Boot Flash
Update Utility component is selected from the list of ISM components in the Custom Install menu of the ISM Setup
program.
PROBLEM: When installing the One-Boot Flash Update utility on Windows from the ISM 5.5.5 CD, the Setup.exe
program will only install the One-Boot Flash Update utility on supported platforms, that is, on platforms that support
the rolling BIOS/FW update feature. If the installation is attempted on a platform that is not supported by the One-
Boot Flash Update utility, then the utility will not be installed, and no message will be displayed to the user indicating
the reason. The ISM installation log file, located in the “Program Files\Intel\ServerManagement” directory, will
indicate which components were actually installed, but it does not indicate the reason why the One-Boot Flash
Update utility component did not install.
IMPLICATION: User may be confused as to why the One-Boot Flash Update utility did not get installed, even
though they selected the component from the ISM Setup program.