ISM Errata: Important Information about ISM 5.5.5 For Your HP cc3310 Carrier Grade Server

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5. When EMP terminal mode is activated, heartbeat characters take exclusive control of the remote console.
PROBLEM: When EMP terminal mode is activated, heartbeat characters from the EMP take exclusive control of
the remote console, effectively disabling the console redirection. These handshake characters are all that can be seen
on the remote console, beginning shortly after the option ROM.
IMPLICATION: This prohibits the ability to access any PXE boot menus or user login prompts, and so on.
WORKAROUND: None.
Enterprise System Management Console (ESMC) Integration
1. SNMP Support: some MIB files will not manually load in some versions of HP OpenView.
PROBLEM: Some of the MIBs provided with ISM will not load in some versions of HP OpenView.
IMPLICATION: HP OpenView will not provide as rich information when displaying an SNMP trap from ISM.
WORKAROUND: No workaround has been identified.
2. Unable to launch ISM applications from CA-TNG map.
PROBLEM: After ISM gets installed and while some ISM servers are being discovered and added to the CA-TNG
map, right-clicking on an ISM server and selecting “Launch ISM” fails to launch an ISM application.
IMPLICATION: User will be unable to launch ISM applications from the CA-TNG map.
WORKAROUND: This problem can be easily fixed by first stopping and then restarting the Intel TNG-ISM
AutoDiscovery service. If that fails to fix the problem, a system reboot may be necessary. After the second reboot
everything should work properly.
3. Unable to see ISM objects on the CA-TNG map.
PROBLEM: After ISM is installed, the user is unable to see ISM objects on the CA-TNG map.
IMPLICATION: User will be unable to see ISM objects on the CA-TNG map.
WORKAROUND: This problem can be easily fixed by first stopping and then restarting the Intel TNG-ISM
AutoDiscovery service. If that fails to fix the problem, a system reboot may be necessary. After the second reboot
everything should work properly.
4. Must reboot console twice following ISM install to discover ISM nodes.
PROBLEM: User must reboot Windows® XP or Windows 2000 consoles twice following ISM installation in order
to discover HP OpenView ISM nodes. After installing HP OpenView version 6.2 and ISM the console is rebooted.
When the user opens HP OpenView, servers with Platform Instrumentation are discovered, but no ISM nodes are
available for selection. If the applications are closed and the system is rebooted, the ISM Nodes are available the next
time HP OpenView is launched.
IMPLICATION: User may not be able to launch ISM applications and not know why.
WORKAROUND: None.
Intelligent Chassis Management Bus (ICMB)
1. Immediate Power Off and Immediate Hardware Reset actions are not functional in ISM 5.x using ICMB.
PROBLEM: After a successful ICMB connection using Platform Instrumentation Control (PIC), if the user tries to
do an Immediate Power Off Server, this error message is displayed:
"The attempt to power off server <server name> failed"