- HP All-in-One Printer Manual
430 Index Q2431-90912
troubleshooting
flowchart 234
software 29, 363
tools 239
using control panel information pages 239
using control panel messages 257
using drum rotation functional check 310
using event log 248
using half self-test functional check 310
using paper path test 248
See also messages
troubleshooting problem areas
buffer overflow 281
components 331
connection areas 328
control panel 236
DC controller 286
delivery areas 329
DIMMs 260
duplexer 258, 266, 274, 293
duplexer fan 287
EIO 255, 260, 282, 294
electrophotographic process 310
envelope feeder 258
fans 236, 237, 287
feeding problems 14
file operations 259
fuser 262, 280, 284
hard disk accessory 259
HP Jetdirect print servers 255
image formation 306
image quality 308
image system 310
interfaces 255
jams 87, 276, 277, 278, 279, 280, 295, 297, 298
malfunction errors 330
media 14
memory 285, 288, 292, 293
motors 289, 290
networks 255
paper path 295, 299
paper transport 330
paper transport (feeding) 304
power 236
power on sequence 236
print cartridges 258, 274, 309
print job s 273
print quality 14, 306
RAM 266
repetitive defects 325
stacker 326
stacker or stapler/stacker 291
stapler/stacker 326
toner adhesion 14
transparencies 307
two-sided printing. See duplexer
typefaces. See fonts
U
Ultra Precise cartridges. See print cartridges
UNIX carriage return setting 46
Up Arrow button 36, 37
usage page
using for troubleshooting and accounting purposes 239
viewing with EWS 244
USB connectivity card 365
user-replaceable parts 137
V
vacuuming toner 57
VCCI statement, Japan 21
vertical line spacing setting 45
vertical lines on images, troubleshooting 316
voids in images, troubleshooting 315
voltages
monitoring in fuser 71
requirements 8
supply and conversion 74
W
warnings
configuring 50
messages on control panel 257
warranty
proof 250
using service ID to verify 250
warranty statement
print cartridge 33
printer 32
washers 134
washing toner off clothing 20
waste toner compartment 125
wavy images, troubleshooting 319
websites
documentation 367
Energy Star 24
frequently asked questions 363
HP Connect Online 362
HP Customer Care Online 362
HP Partner Care 29, 363
HP PartSurfer 362
HP Technical Training 362
Material Safety Data Sheet (MSDS) 20
ordering parts 362
parts 28, 362
Print Media Guide for the HP LaserJet Family of Printers 367
printer software CD-ROM 367
recycling 31, 242
supplies 242, 362
technical support 28, 362
weight
equivalence table for paper 15
printer 7
supported for media 10
wheels on printer cabinet, locking 136
white lines on images, troubleshooting 320
white page printed, troubleshooting 323
white spots on images, troubleshooting 321
wide A4 setting 45
width of printer 6
wiring diagrams 348
worldwide service and support 30
wrinkled paper 304
write protected
disk 259
flash DIMM 260
RAM 266
writing images 121