- HP All-in-One Printer Manual

14 Printer description Q2431-90912
Supported types of media
The printer supports the following types of paper and other print media:
Guidelines for using paper
For best results, use conventional 75- to 90-g/m
2
(20- to 24-lb) paper. Make sure that the paper
is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and
curled or bent edges. If you are unsure what type of paper you are loading (such as bond or
recycled), check the label on the package of paper.
CAUTION Some paper might cause print-quality problems, jamming, or damage to the printer.
Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper
or preprinted forms use inks that are compatible with the printer’s temperature of 230° C (446° F)
for 0.05 second.
Avoid using paper that has been damaged from being previously used in a printer or copier. (Do
not print on both sides of envelopes, transparencies, or labels.)
● plain
● letterhead
● prepunched
● bond
● color
● rough
● preprinted
● transparency
● labels
● recycled
● card stock
● envelopes
Symptom Problem with paper Solution
Poor print quality or toner
adhesion.
● Too moist, too rough, too smooth, or
embossed.
● Ragged edges.
● Faulty paper lot.
● Try another kind of paper, between
100 to 250 Sheffield, 4 to 6 percent
moisture content.
● Change the fuser mode. See “Print Quality
submenu” on page 46.
Dropouts, jamming, curl.
● Stored improperly. ● Store paper flat in its moisture-proof
wrapping.
Increased gray background
shading.
● Too heavy. ● Use lighter paper.
● Use a higher toner density setting. See
“Print Quality submenu” on page 46.
● Too smooth. ● Use less smooth paper.
Excessive curl.
Problems with feeding.
● Too moist, wrong grain direction, or short-
grain construction.
● Use the rear output bin.
● Turn the paper stack over in the tray.
● Use long-grain paper.
● Store paper in a drier environment.
● Change the fuser mode. See “Print Quality
submenu” on page 46.