- HP All-in-One Printer Manual

Q2431-90912 Chapter 7 Troubleshooting 285
51.XY
PRINTER ERROR
For help press
alternates with
51.XY
PRINTER ERROR
To continue turn off then on
A printer error has occurred.
X Description
1 beam-detect error
2 laser error
1. Press the SELECT ( ) button
to continue.
2. Turn the printer off and then
on.
3. Reseat the connectors
between the laser/scanner
and DC controller PCA (J83
and J84).
4. Replace the laser/scanner
assembly. See “Laser/
scanner assembly” on
page 173.
5. Replace the
DC controller PCA. See
“DC controller PCA” on
page 181.
52.XY
PRINTER ERROR
For help press
alternates with
52.XY
PRINTER ERROR
To continue turn off then on
A printer error has occurred.
X Description
0 scanner error
1 scanner startup error
2 scanner rotation error
1. Press the S
ELECT ( ) button
to continue.
2. Turn the printer off and then
on.
3. Reseat the connectors
between the laser/scanner
and DC controller PCA (J83
and J84).
4. Replace the laser/scanner
assembly. See “Laser/
scanner assembly” on
page 173.
5. Replace the
DC controller PCA. See
“DC controller PCA” on
page 181.
53.XY.ZZ
PRINTER ERROR
To continue press cancel job
An error occurred in the printer
memory.
XDIMMType
0ROM (firmwareDIMM)
1RAM
Y Device Location
1DIMMSlot1
2DIMMSlot2
3DIMMSlot3
4DIMMSlot4
ZZ Error Number
0 unsupported memory
1 unrecognized memory
2 unsupported memory size
3 failed RAM test
4 exceeded maximum RAM size
6 invalid DIMM speed
Press C
ANCEL JOB.
If the problem persists, replace
the DIMM card in the specific slot.
See figure 98 on page 160.
54.1
REMOVE THE SEALING TAPE FROM
TONER CARTRIDGE
The print cartridge was installed
with the sealing tape in place.
1. Remove the sealing tape
from the print cartridge.
2. Replace the print cartridge.
Table 42. Numerical printer messages (continued)
Message Description Action