- HP All-in-One Printer Manual

284 Troubleshooting Q2431-90912
Continued
49.XXXX
PRINTER ERROR
Continued Continued
11. Replace the DIMM or
EIO device caused the error
message.
12. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
13. If this error message persists,
replace the firmware DIMM.
See “Firmware DIMM” on
page 160.
14. Replace the formatter
assembly. See “Formatter
assembly” on page 161
49.24.02
PRINTER ERROR
The printer has experienced a
critical error.
1. Verify that the ribbon cables
are fully seated in the
connectors on the
DC controller PCA.
2. Replace the power supply.
See “Power supply” on
page 188.
3. Replace the
DC controller PCA. See
“DC controller PCA” on
page 181.
4. Replace the formatter
assembly. See “Formatter
assembly” on page 161.
50.X
FUSER ERROR
For help press
A fuser error has occurred.
X Description
1 low fuser temperature
2 fuser warmup service
3 fuser over temperature
4faulty fuser
5 incorrect fuser is installed
6 open fuser circuit
1. Turn the printer off and allow
it to cool down.
2. Verify that the correct model
of fuser is installed.
3. Verify that the correct voltage
fuser is installed.
4. Reinstall the fuser, and check
the connection between the
fuser and the printer. Replace
the connector if it is
damaged.
5. Replace the fuser.
6. Replace the
DC controller PCA. See
“DC controller PCA” on
page 181.
7. Replace the power supply.
See “Power supply” on
page 188.
Table 42. Numerical printer messages (continued)
Message Description Action