- HP All-in-One Printer Manual

282 Troubleshooting Q2431-90912
40
EIO X BAD TRANSMISSION
To continue press
A connection with the card in
EIO slot X has been broken
abnormally.
1. Press the SELECT ( ) button
to resume printing.
Note: A loss of data will occur.
2. Check that all of the cables
are connected to the
EIO ports and that the
EIO board is seated properly.
3. If possible, print to another
network printer to verify the
network is working properly.
4. Check the configuration of
the EIO card.
5. If this error message persists,
replace the EIO card.
41.3
UNEXPECTED SIZE IN TRAY XX
For help press
alternates with
41.3
LOAD TRAY XX: [TYPE] [SIZE]
For help press
The media that is loaded is longer
or shorter in the feed direction
than the size that is configured for
the tray.
1. If the incorrect size was
selected, cancel the job or
press the H
ELP ( ) button to
gain access to help.
2. Press the U
P ARROW ()
button and the
D
OWN ARROW ( ) button to
step through the instructions.
3. Print a configuration page
and verify that the tray
settings match the media in
the tray. See “Configuration
page” on page 241.
4. Verify that the pre-feed,
top-of-page, and fuser
delivery- sensors
(PS102, PS103, PS108) are
operating and the sensor
flags can move freely. See
“Location of printer switches
and sensors” on page 336.
5. Replace the
DC controller PCA. See
“DC controller PCA” on
page 181.
41.X
PRINTER ERROR
For help press
S
alternates with
41.X
PRINTER ERROR
To continue press
A printer error has occurred.
X Description
1 unknown misprint error
2 beam-detect misprint error
4 no VSYNC error
7 feed-delay error
9 signal-noise error
1. Press the S
ELECT ( ) button
to continue or press the
H
ELP ( ) button for more
information.
2. If the message persists, turn
the printer power off and then
on again.
3. If these errors becomes a
frequent problem, replace the
DC controller PCA. See
“DC controller PCA” on
page 181
Table 42. Numerical printer messages (continued)
Message Description Action