- HP All-in-One Printer Manual

Q2431-90912 Chapter 7 Troubleshooting 279
13.12.07
JAM IN STAPLER
Note:
The stapler/stacker LED blinks in
amber (this error applies to the
stapler/stacker only).
There is a jam in the stapler
cartridge (the stapler did not finish
stapling but its motor was able to
return to its home position).
1. Press the H
ELP ( ) button
for detailed information.
2. Press the U
P ARROW ()
button and the
D
OWN ARROW ( ) button to
step through the instructions.
3. Remove any jammed paper
from the stapler/stacker.
4. Remove the staple cartridge
from the stapler unit.
5. Push the green door on the
end of the staple cartridge up
(in the direction of the
arrows).
6. Remove the jammed staple.
7. Close the staple cartridge
door. Replace the cartridge in
the stapler unit.
8. Close the staple unit.
9. If the error persists, replace
the staple cartridge.
10. If the error persists, replace
the stapler unit. See
“Removing and replacing the
stapler unit” on page 60.
13.12.08
JAM IN OUTPUT DEVICE
Note:
The stapler/stacker LED blinks in
amber (this error applies to the
stapler/stacker only).
The output bin page-detection
sensor has been active for longer
than the specified time.
1. Press the H
ELP ( ) button
for detailed information.
2. Press the U
P ARROW ()
button and the
D
OWN ARROW ( ) button to
step through the instructions.
3. Remove all of the pages from
the output bin.
4. Open the jam-access door
and remove all of the pages.
Close the access door.
5. If this error message persists,
replace the stapler/stacker.
13.12.09
JAM IN OUTPUT DEVICE
For help press
Note:
The stacker or stapler/stacker LED
blinks in amber.
The stacker or staple/stacker
inlet sensor has been active for
longer than a specified time.
1. Press the H
ELP ( ) button
for detailed information.
2. Press the U
P ARROW ()
button and the
D
OWN ARROW ( ) button to
step through the instructions
3. Open the jam-access door
and remove all of the pages.
Close the access door.
4. If this error message persists,
replace the stacker or
stapler/stacker.
Table 42. Numerical printer messages (continued)
Message Description Action