- HP All-in-One Printer Manual

266 Troubleshooting Q2431-90912
RAM DISK DEVICE
FAILURE
alternates with
READY
For menus press
The RAM disk had a critical failure
and can no longer be used.
1. Turn the printer power off,
and then on again.
2. If this error persists, a
defective DRAM DIMM might
be installed in the printer (on
the formatter). Replace the
DRAM DIMM(s). The
procedure for replacing a
DRAM DIMM is the same as
replacing a firmware DIMM.
See “Firmware DIMM” on
page 160.
RAM DISK FILE
OPERATION FAILED
alternates with
READY
For menus press
The printer received a PJL file
system command that attempted
to perform an illogical operation
(for example, a command to
download a file to a nonexistent
directory).
1. Printing can continue.
2. Turn the printer off and then
on to delete the message
from the display.
3. If this error persists, a
problem might exist with the
software application.
RAM DISK FILE
SYSTEM IS FULL
alternates with
READY
For menus press
The RAM disk is full. 1. Delete files and then try
again, or turn the printer off
and then on to delete all the
files on the RAM disk.
2. If the message persists,
increase the size of the
RAM disk by adding
additional memory DIMMs.
RAM DISK IS
WRITE PROTECTED
alternates with
READY
For menus press
The file system device is
protected and no new files can be
written to it.
To enable writing to the RAM disk,
turn off the write protection by
using the device storage manager
in the HP Web Jetadmin software.
RECEIVING
UPGRADE
A firmware upgrade is in progress. CAUTION
Do not turn the printer off until the
printer returns to the ready state.
The printer will be damaged if the
power is turned off during a
firmware upgrade.
REINSERT DUPLEXER The duplexer is not functioning. 1. Turn off the printer.
2. Remove and then reinstall
the accessory.
3. Turn on the printer.
4. Check the rear accessory
power connector.
5. If the error persists, replace
the duplexer.
Table 41. Alphabetical printer messages (continued)
Message Description Action