- HP All-in-One Printer Manual

260 Troubleshooting Q2431-90912
EIO DISK X
NOT FUNCTIONAL
For help press
The EIO disk in slot X is not
working correctly.
1. Remove the EIO disk from
the indicated slot and reinstall
it.
2. If the error persists, replace
the EIO disk drive
ENVELOPE FEEDER EMPTY The envelope feeder is empty. 1. Refill the envelope feeder.
2. Turn off the printer.
3. Remove and then reinstall
the accessory. Turn the
printer on.
4. If the error persists, replace
the envelope feeder.
FLASH DEVICE
FAILURE
alternates with
READY
For menus press
A flash DIMM is installed in one of
the formatter slots.
1. Printing can continue for jobs
that do not require the
flash DIMM.
2. Press the S
ELECT ( ) button
to continue.
3. If the message persists,
remove and reinstall the
flash DIMM. See “Firmware
DIMM” on page 160.
4. If the message persists,
replace the flash DIMM. See
“Firmware DIMM” on
page 160.
FLASH FILE
OPERATION FAILED
alternates with
READY
For menus press
The printer received a PJL file
system command that attempted
to perform an illogical operation
(for example, a command to
download a file to a non-existent
directory).
1. Printing can continue.
2. Turn the printer off and then
back on to delete the
message from the display.
3. If the message reappears, a
problem might exist with the
software application.
FLASH FILE
SYSTEM IS FULL
alternates with
READY
For menus press
The printer received a PJL file
system command that attempted
to store something on the file
system. The attempt was
unsuccessful because the file
system is full.
1. Use HP Web Jetadmin
Device Storage Manager
software to delete files from
the flash memory and try
again.
2. Press the S
ELECT ( ) button
to continue.
FLASH IS
WRITE PROTECTED
alternates with
READY
For menus press
The file system device is
protected and no new files can be
written to it.
1. To enable writing to the flash
memory, turn off the write
protection by using the device
storage manager in HP Web
Jetadmin.
2. Press the S
ELECT ( ) button
to continue.
INCORRECT The wrong personal identification
number (PIN) was typed.
Type the correct PIN code. After
three incorrect PIN entries, the
printer returns to the Ready state.
Table 41. Alphabetical printer messages (continued)
Message Description Action