- HP All-in-One Printer Manual

256 Troubleshooting Q2431-90912

Jetdirect page

Figure 205. Jetdirect page

A. HP Jetdirect Configuration

If the EIO Jetdirect card properly installed and the printer completes its

internal diagnostics, the I/O CARD READY status message prints. If

communication is lost, an I/O NOT READY status message prints,

followed by a two-digit error code. See the

HP Jetdirect Network Interface Configuration Guide for further details

and recommended action.

B. Network Statistics This block indicates that network activity has been occurring. Bad

packets, framing errors, unsendable packets, and collisions should be

minimal. If a high percentage (greater than one percent) of these

occur, contact the network administrator. All of the statistics are set to

zero when the printer is turned off.

C. TCP/IP In this block, the default IP address is “192.0.0.192.” you can operate

the printer with this default address. The error message ARP

DUPLICATE ADDRESS might appear in this block. This is also an

acceptable error code if the TCP/IP protocol is not being used. Check

with the network administrator to determine the correct IP address for

the printer. To configure the printer’s IP address, go to the control

panel EIO menu, select CFG NETWORK=YES, select CFG TCP/IP=YES,

and then select BOOTP=NO.

D. Novell/NetWare This block should state the name of the Novell printer server to which

the printer is connected. If the node name reads “NPIxxxxxx” (where

xxxxxx = the last six digits of the EIO’s LAN address), the EIO card has

not been configured for a Novell server. This could indicate that the

card is operating under protocol other than Novell. Check with the

network administrator to determine what node name might be

appropriate.