HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade User Guide

Contents 4
Accessing a server blade with local KVM ........................................................................................... 49
Accessing local media devices .......................................................................................................... 50
Software and configuration utilities ............................................................................................... 52
Server blade deployment tools ..................................................................................................................... 52
Software drivers and additional components ....................................................................................... 52
HP BladeSystem c-Class Advanced management ................................................................................. 52
Network-based PXE deployment ........................................................................................................ 53
Deployment methods ........................................................................................................................ 53
Configuration tools ..................................................................................................................................... 58
HP ROM-Based Setup Utility .............................................................................................................. 58
Array Configuration Utility ................................................................................................................ 60
Option ROM Configuration for Arrays................................................................................................ 61
Re-entering the server serial number and product ID ............................................................................. 61
Management tools...................................................................................................................................... 62
Automatic Server Recovery ................................................................................................................ 62
ROMPaq utility ................................................................................................................................. 62
Integrated Lights-Out 2 technology ..................................................................................................... 62
Erase Utility ..................................................................................................................................... 63
StorageWorks library and tape tools .................................................................................................. 63
HP Systems Insight Manager ............................................................................................................. 63
Management Agents ........................................................................................................................ 63
Redundant ROM support ................................................................................................................... 63
USB support and functionality ............................................................................................................ 64
Ethernet and Fibre Channel module support ........................................................................................ 64
Diagnostic tools ......................................................................................................................................... 65
HP Insight Diagnostics ...................................................................................................................... 65
HP Insight Diagnostics survey functionality .......................................................................................... 65
Integrated Management Log .............................................................................................................. 65
Array Diagnostic Utility ..................................................................................................................... 66
Remote support and analysis tools ............................................................................................................... 66
HP Insight Remote Support software ................................................................................................... 66
Keeping the system current .......................................................................................................................... 67
ProLiant Support Packs ...................................................................................................................... 67
Operating system version support ...................................................................................................... 67
System Online ROM flash component utility ........................................................................................ 67
Change control and proactive notification .......................................................................................... 67
Care Pack ....................................................................................................................................... 67
HP Smart Update Manager ............................................................................................................... 68
Troubleshooting .......................................................................................................................... 69
Troubleshooting resources ........................................................................................................................... 69
Pre-diagnostic steps .................................................................................................................................... 69
Important safety information .............................................................................................................. 69
Symptom information ........................................................................................................................ 71
Prepare the server for diagnosis ......................................................................................................... 71
Service notifications .................................................................................................................................... 73
Loose connections ...................................................................................................................................... 73
Server health LEDs ...................................................................................................................................... 73
Troubleshooting flowcharts .......................................................................................................................... 73
Start diagnosis flowchart ................................................................................................................... 74
General diagnosis flowchart .............................................................................................................. 75
Server blade power-on problems flowchart ......................................................................................... 77
POST problems flowchart .................................................................................................................. 79