Administrator's Guide HP Session Allocation Manager (SAM) v.2.1
Table Of Contents
- Introduction
- Installation
- Install the HP SAM Web Server and SQL Software
- Install and Validate the HP SAM Registration Service Software
- Install and Validate the HP SAM Client Software
- Deploy the HP SAM Registration Service to All HP SAM Computing Resources
- Deploy HP SAM Client Software to All HP SAM Access Devices
- Administration
- Log In
- General Navigation and User Interface Design
- Managing the HP SAM Administrator Access List
- HP SAM Administrator Console Tabs
- Setting Up Smart Card Login on the Access Device
- Firewall rules
- Frequently Asked Questions
- Registration Service Error Codes
- Glossary
- Index

Question Answer
those computing resources was off-line, disconnected, or on-
line when the SQL server went down, then you must find those
computing resources and add them back to the HP SAM
system. To do that, stop and restart the registration service on
those units. When in doubt, stop and restart the registration
service on all of the computing resources. This action has no
impact on current users active on the computing resources.
Question Answer
How can I change the HP SAM Web server http and/or https
ports to some other value beside the default 80 and 443?
After changing the desired value (TCP and/or SSL ports) in
Internet Information Services (IIS) Manager, modify the
WEB.CONFIG file located on the HP SAM Web server in root
of the HP SAM installation directory (usually c:\Program Files
\Hewlett-Packard\SAM). Use Notepad to edit the file. Modify
the two lines below:
<!-- add key="ClientServiceURL"
value="http://servername:8080" /-->
<!-- add key="ResourceServiceURL"
value="http://servername:8080" /-->
To:
<add key="ClientServiceURL" value="http://
YourSAMservername:http port" />
<add key="ResourceServiceURL" value="http://
YourSAMservername:http port" />
Where YourSAMservername is the name of the HP SAM
server and the http port is the TCP port value as set in IIS
Manager (not the SSL Port value).
If you change only the SSL Port value in IIS Manager, you still
need to modify the WEB.CONFIG file as described. Do not use
HTTPS in either of the previous lines.
If you change the TCP Port, you need to update the HP SAM
registration service hpevent.cfg file on all computing resources
to use the new Web server http port (for example,
YourSAMservername:8080). You also need to update all of the
access devices to use the same http port.
Question Answer
What is the default HP SAM administrator console time-out
value and how can I change it?
The default value is 110 minutes. Change the value by
modifying the WEB.CONFIG file located on the HP SAM Web
server in the root of the HP SAM installation directory (usually
c:\Program Files\Hewlett-Packard\SAM). Use Notepad to edit
the file.
Modify the time-out value in the line as shown below from 110
to the new value.
<sessionState
mode="InProc"
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