Administrator's Guide HP Session Allocation Manager (SAM) v.2.1

Computing resources are allocated to the user in the priority order below:
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Available computing resource assigned to this role only
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Available computing resource assigned to multiple roles, with this the primary role
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Available computing resource assigned to multiple roles, with this the non-primary role
NOTE: If at any time the configuration file is changed on the computing resource, you must restart the
service for the changes to take effect.
Start/Restart the HP SAM Registration Service
You can start or stop the service from the services applet (Control Panel > Administrative Tools >
Services) or from the command line.
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Under the services applet, the service displays as HP SAM Registration Service.
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Additionally, you can start or stop the service from the command line, using the syntax: C:> net
start daesvc and and C:> net stop daesvc.
You can also start or stop the service using tools such as HP Rapid Deployment Pack. See the HP
Rapid Deployment Pack documentation for instructions.
Test the HP SAM Registration Service
Log into the HP SAM administrator console, click on the Resources tab, and search for the computing
resource within the role it was assigned.
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If the computing resource was not found, check the firewall settings and make sure that the service
was started on that computing resource.
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If the computing resource is found, select the Resources tab and select Synchronize from the
Operation list at the lower right of the screen.
NOTE: If the computing resource is marked off-line after the synchronize operation, this typically
means the HP SAM Web server is unable to communicate to the computing resource. Check the firewall
setting on the computing resource to make sure it allows incoming on port 47777 or the HP SAM
registration service. You can find out if the firewall is blocking the necessary traffic by disabling the
firewall temporarily and then reenabling it again later.
Install and Validate the HP SAM Client Software
HP SAM includes the following clients:
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Internet Explorer-based client
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Windows XPe-based client
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Windows CE 5.0-based client
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Blade Workstation Client series
The HP SAM client requires that RGS (on the Windows XPe-based client or Blade Workstation Client
series) and/or Remote Desktop Connection (all clients) be functional on the access device.
There are differences in features between the HP SAM Internet Explorer-based client and the other HP
SAM clients.
16 Chapter 2 Installation