Administrator's Guide HP Session Allocation Manager (SAM) v.2.1

Figure 1-5 Monitor Offset Configuration Example
Remote Graphics Software (RGS)
RGS is a communication protocol similar to Microsoft Remote Desktop Protocol (RDP). HP SAM allows
you to use either RGS or RDP.
RGS has a couple of advantages over RDP:
●
RGS has advanced graphics capabilities that provide a better video viewing experience that allows
users to connect to the desktop of a remote computer over a standard computer network.
●
RGS supports multiple monitors configured with an offset layout.
Thin clients are set to use RGS when possible. If both RGS and RDP are installed on the access device,
RGS is the default. If RGS is installed on both access device and computing resource, RGS is used. If
one or both do not have RGS, then RDP is used. This preference can be changed to RDP, if desired.
NOTE: Smart Card log-in using HP SAM client does not work with RGS.
HP RGS is optional and must be acquired separately. For information on HP RGS, visit
http://www.hp.com/go/rgs. To view the HP Remote Graphics Software User Guide, visit
http://www.hp.com/support/rgs_manuals and scroll down to the User guide heading.
HP SAM Hardware and Software Requirements
HP SAM Web and SQL Server Requirements
You can install HP SAM on one or more failover HP SAM Web servers with one central HP SAM SQL
database. You can also install HP SAM on one server hosting both the HP SAM Web server and SQL
database.
HP SAM Web Server Hardware Requirements
Minimum:
Remote Graphics Software (RGS) 7