Administrator's Guide HP Session Allocation Manager (SAM) v.2.1

Table 2-1 HP SAM Client Comparison
Features Internet Explorer-
Based
Windows XP
Embedded-Based
Windows CE 5.0-
Based
Blade Workstation
Client Embedded OS
Operating System
support
Windows 2000
Windows XP
Windows Vista, 32-bit
Windows XP
Embedded
Windows 2000
Windows XP
Windows Vista, 32-bit
Windows XP
Embedded
Windows CE 5.0 Blade Workstation
Client Embedded OS
Communication
protocol
RDP only RGS or RDP RDP only RGS or RDP
Automatic failover
support
X X X
Requires Internet
Explorer browser
X
Requires ActiveX
controls to be
downloaded in order to
run
X
Languages English, Japanese,
French, German,
Korean, Simplified
Chinese
English, Japanese,
French, German,
Korean, Simplified
Chinese
English English
Internet Explorer-Based Client
An access device can access HP SAM using Internet Explorer. To use the HP SAM Internet Explorer-
based client, type the server name (http://HPSAMservername) in the Internet Explorer address bar.
If the access device is accessing the HP SAM server for the first time, the access device needs to install
two ActiveX controls (HP SAM Web Client Utility Class and Microsoft RDP Client Control). The installed
location for these controls are in the %SystemRoot%\Downloaded Program Files\ folder.
There are other HP SAM Internet Explorer-based client configuration settings that you can control from
the HP SAM server. Refer to the System Settings section for more information.
NOTE: HP recommends that you add the HP SAM Web server to the Trusted Sites list. On the access
device, open Internet Explorer and go to Tools > Internet Options > Security tab.
If a firewall is installed, you need to make appropriate changes to allow the HP SAM server client through.
For example, if HP Sygate Security Agent is installed, add a rule to allow port 3389 for application
IEXPLORE.EXE.
The HP SAM ActiveX controls are stored as source for distribution on the HP SAM Web server during
the Web server installation process.
If the HP SAM ActiveX controls are replaced on the HP SAM Web server during an upgrade, the HP
SAM client is automatically upgraded to the newer version the next time the access device connects to
the HP SAM Web server.
The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or RGS is installed.
For the HP thin client running Windows XPe, the installation of the HP SAM ActiveX components may
be repeated every time the access device is rebooted, if it is not saved as part of the thin client image.
Install and Validate the HP SAM Client Software 17