DCFM Migration and Transition Guide v10.0.1 (53-1001074-01, December 2008)

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53-1001074-01
About This Document
Other industry resources
• White papers, online demos, and data sheets are available through the Brocade Web site at
http://www.brocade.com/products/software.jhtml.
• Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
• Switch model
• Switch operating system version
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
• Description of any troubleshooting steps already performed and the results
• Serial console and Telnet session logs
• syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.:
The serial number label is located as follows:
• Brocade 200E—On the nonport side of the chassis
• Brocade 300, 4100, 4900, 5100, 5300, 7500, and Brocade Encryption Switch—On the
switch ID pull-out tab located inside the chassis on the port side on the left
• Brocade 5000—On the switch ID pull-out tab located on the bottom of the port side of the
switch
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