HP Application Recovery Manager software Integration guide (March 2008)

To get the error description, start the following command on the application
system:
/opt/omni/lbin/omnigetmsg 12 Error_number
On Windows systems, perform the following procedure using the Application
Recovery Manager GUI:
1. In the Context List, select Backup.
2. In the Scoping Pane, expand Backup, Backup Specifications, and then SAP
R/3. A list of SAP backup specifications is displayed.
3. In the Scoping Pane, select the failed backup specification and right-click on
the SAP R/3 server item in the Results Pane to display a pop-up menu.
4. From the pop-up menu, select Check Configuration.
A short description of the problems and how to resolve them is displayed.
• Backup does not work
Check whether the Cell Manager is correctly set on the SAP R/3 system on which
you plan to start the backup. The file /etc/opt/omni/client/cell_server
(UNIX systems) or
HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\OpenView\OmniBackII\Site\CellServer
(Windows systems) must contain the name of the Cell Manager.
On UNIX systems, check whether the users are properly configured in user groups.
Both the UNIX Oracle administrator (oraORACLE_SID) and UNIX SAP
administrator (ORACLE_SIDadm) have to be in the Application Recovery Manager
operator class.
On UNIX systems, check whether the permissions of the
SAPDATA_HOME/sapbackup/ directory are set to 755.
On Windows systems, check that the user account that started the Application
Recovery Manager Inet service is added in the Application Recovery Manager
operator class.
Restore problems
ZDB or instant recovery sessions fail due to invalid characters in filenames
Problem
On Windows systems, where the Oracle Database Character Set (DBCS) is not set
to the same value as the default Windows character set for non-Unicode programs,
and where SAP tools are used to create Oracle datafiles, ZDB, and Instant Recovery
fail if the datafiles contain non-ASCII or non-Latin 1 characters.
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