HP Application Recovery Manager software Integration guide (March 2008)
• The Server Manager is unable to connect to the destination
Check whether the Oracle TNS listener process is up and running. Check whether
there are any environment variables required for a successful remote connection
to the target database; for example, TNS_ADMIN and SHLIB_PATH. Set these
environment variables using the Application Recovery Manager GUI.
Refer to Application Recovery Manager SAP R/3 configuration file for more
information on the Application Recovery Manager SAP configuration file.
• Configuration procedure fails
Check whether the Oracle Server is up and running.
Check the login information for the target from the application system using Oracle
Server Manager. If you cannot log in, then perform the following actions:
Check whether sysoper and sysdba rights are set for the Oracle administrator
user.
Examine system errors reported in:
• On UNIX:
/var/opt/omni/log/debug.log
/var/opt/omni/log/sap.log
• On Windows:
AppRM_home\log\debug.log,
AppRM_home\log\sap.log
If you have special Oracle environment settings, ensure that they are registered
in the Environment sublist of the Application Recovery Manager SAP
configuration file:
/etc/opt/omni/server/integ/config/SAP/client_name%ORACLE_SID
(UNIX Cell Manager), or
AppRM_home\Config\server\integ\config\sap\client_name%ORACLE_SID
(Windows Cell Manager).
Refer to “Application Recovery Manager SAP R/3 configuration file” on page
143 for more information on the Application Recovery Manager SAP configuration
file.
• Starting the backup fails
On UNIX systems, check the output of the following command on the application
system:
/opt/omni/lbin/util_sap.exe -CHKCONF ORACLE_SID
In case of an error, the error number is displayed in the form:
*RETVAL*Error_number
Application Recovery Manager SAP R/3 integration190