HP Application Recovery Manager software A.06.10 - Product announcements, software notes, and references (March 2008)

Non-Application Recovery Manager issues related to integrations
Disk array integrations
Volume Shadow Copy service
• When restoring the MSDE writer while the SQL server is offline, the restore
completes with error messages similar to the following :
Major] From: [e-mail] "MSVSSW" Time:
8/7/2003 1:49:49 PMComponent 'master' reported:
'CSqlRestor::PrepareToRestore failed with HRESULT =
0x8000ffff'.
Workaround: None. The problem may be resolved in a future Microsoft Windows
Server 2003 Service Pack release.
• When restoring the MSDE writer while the SQL server is offline, the restore
completes with error messages similar to the following:
Major] From: [e-mail] "MSVSSW" Time:
8/7/2003 1:49:49 PM Component 'master' reported:
'CSqlRestor::PrepareToRestore failed with HRESULT =
0x8000ffff'.
Workaround: None. The problem may be resolved in a future Microsoft Windows
Server 2003 Service Pack release.
• A snapshot backup of an Exchange Server 2003 database fails, and event ID
9607 is logged. See Microsoft Knowledge Base article ID 910250 for information
on how to resolve this problem.
• On Enterprise Virtual Array, a backup session can fail if there are more than 4
source volumes (original virtual disks) in a snapshot set.
Workaround: None. Make sure that the number of source volumes in a backup
specification does not exceed 4 and that the next snapshot starts no earlier than
30 minutes after the last snapshot was deleted.
• During a VSS Transportable Backup the following error is reported by the VSSBAR
on the backup server: Import failed.
If the backup server is inspected after the failed session, the snapshots are actually
visible as new disks in the Device Manager, as well as in the "Disk Manager".
In the Disk Manager window the volumes may even be visible (together with the
volume labels), but the Windows mountvol CLI tool does not detect and show
them.
Product announcements, software notes, and references 31