HP Application Recovery Manager software A.06.
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Contents Publication version history ..................................................... 9 About this guide ................................................................. 11 Intended audience ............................................................................................. Document conventions and symbols ..................................................................... Application Recovery Manager graphical user interface ......................................... General Information ..
3 Limitations and recommendations ...................................... 21 Size limitations ................................................................................................. Number of sessions in the database ............................................................. Upgrade limitations ........................................................................................... Platform limitations ...........................................................................................
On systems running HP-UX 11.11, 11.23, and 11.31 ........................................... On systems running Windows Server 2003 (32 and 64-bit) ............................. Installation Server requirements ........................................................................... On systems running HP-UX ........................................................................... On systems running Windows Server 2003 (32 and 64-bit) ............................. Client system requirements ............
Figures 1 Application Recovery Manager graphical user interface .......................
Tables 1 Version history .................................................................................. 9 2 Document conventions ...................................................................... 11 3 Documentation map .........................................................................
Publication version history Table 1 Version history Version Date Description 1.
Publication version history
About this guide This guide provides information about: • • • • • Product announcements Limitations and known issues Installation requirements (such as hardware, OS patches) Obsolete platforms Last minute changes that are not documented elsewhere and documentation errata Intended audience This guide is intended for administrators who want to install and deploy Application Recovery Manager, with knowledge of: • Basic operating system commands and utilities Document conventions and symbols Table 2 Document
Convention Monospace, italic text text Element • Code variables • Command variables Emphasized monospace text CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts.
Figure 1 Application Recovery Manager graphical user interface General Information General information about Application Recovery Manager can be found at http:// www.hp.com/go/apprm. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.
• Detailed questions Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • • • • • http://www.hp.com http://www.hp.com/go/software http://www.hp.com/service_locator http://www.hp.
1 Announcements Application Recovery Manager is a scalable recovery software solution providing automated backup and recovery of Exchange, SQL, Oracle, and SAP R/3 application data designed to improve application availability with data recovery in minutes. Now announcing its later version: Application Recovery Manager A.06.10. Upgrades Upgrade information is available in the HP Application Recovery Manager software installation and licensing guide.
Licensing Application Recovery Manager A.06.10 leverages the product numbers from Application Recovery Manager A.06.00. All Application Recovery Manager A.06.00 licenses can be used with Application Recovery Manager A.06.10 and retain their original functionality. No license migration is required. However, depending on new functionality, you may have to install new product licenses. For more information, refer to the HP Application Recovery Manager software installation and licensing guide.
2 Product features and benefits Below is a summary of the benefits provided by Application Recovery Manager A.06.
perform backup and restore of the Oracle datafiles and the database recovery. Recovery is possible only if the archive logs and control file are provided. Other Oracle objects (control files, recovery catalogs, and archive redo logs) can be backed up using third–party backup software. For supported Oracle versions and platforms, see the latest support matrices, available at http://www.hp.com/support/manuals. For detailed documentation, see the HP Application Recovery Manager software integration guide.
Support for HP StorageWorks Disk Array XP integration Application Recovery Manager A.06.10 introduces support for HP StorageWorks Disk Array XP on Windows and HP-UX systems using the Application Recovery Manager SSE agent. You can back up and perform an instant recovery of disk images, filesystems, Oracle, and SAP R/3 databases. See the HP Application Recovery Manager software concepts guide and HP Application Recovery Manager software administrator's guide.
• HP Application Recovery Manager software product announcements, software notes, and references • HP Application Recovery Manager software concepts guide (available on Web only) • HP Application Recovery Manager software integration guide Separate English language documentation and online help installation package In the previous Application Recovery Manager release, you could only install the documentation and online Help together with the graphical user interface. Application Recovery Manager A.06.
3 Limitations and recommendations Size limitations Number of sessions in the database There can be up to 1,000,000 sessions in the database. At the most, 2,000 backup sessions can be run in one day. Upgrade limitations • Upgrade from one platform to another (for example from Windows 2003 to HP-UX) is not supported. Platform limitations UNIX limitations • File names containing quotation marks are not supported. • To view online Help on UNIX platforms, you need to have a Web browser installed.
• Backing up network shared volumes using the VSS functionality is not supported. • When installing Application Recovery Manager on Windows, you cannot run multiple instances of the setup.exe program. 64-bit Windows limitations • The glossary is not available in online Help on 64-bit versions of Windows. Limitations on disk array integrations HP StorageWorks Disk Array XP limitations • Only BC configurations are supported, CA configurations are not supported.
In such cases, a ZDB to the high performance disks and subsequent instant recovery will reverse the situation. • Routine maintenance, including (but not limited to) hot-swapping HBAs/SCSI controllers, disk array controllers, FC switches, and/or online firmware upgrades during backups are not supported. Backups are a high-IO activity and should not be done at the same time as routine maintenance.
• The maximum pathname length supported by Application Recovery Manager is 1023 characters. Recommendations Number of clients in a cell In typical environments, 25 clients per cell is a recommended number. Concurrent backup or restore sessions Successful Application Recovery Manager backup and restore completion is influenced by a number of factors imposed by non-Application Recovery Manager components, including Microsoft Exchange Server and Microsoft Volume Shadow Copy Service.
4 Recognized issues and workarounds This section lists known Application Recovery Manager and non-Application Recovery Manager issues and workarounds.
Workaround: None. Do not push the components to the virtual host. Install the clients locally, as described in the documentation. • Import of the Application Recovery Manager cluster virtual server will fail during the installation of cluster-aware Cell Manager if there is another cluster virtual server configured on Microsoft Cluster Server in any cluster group and is offline.
You can use copy and paste to input filenames as they appear in code page 1252. Refer also to online Help index keyword “internationalization” for internationalization limitations tables. Integration related issues SAP R/3 • SAP backup fails, when '-u' option is specified in the command line when using brbackup or brarchive commands. Workaround: If you specified '-u' in the command line of brbackup or brarchive, it should be followed by username/password.
Cluster related issues Common issues • If a backup session stops responding during a cluster failover, and all session agents fail, a timeout will be reported but the session itself will not abort. The default session timeout occurs after 7200 seconds (two hours). As long as the session is not responding, another session using the same backup specification cannot be started. Workaround: Manually abort the backup session at any time and restart the session.
session manager (BSM) process. In both cases, such behavior of the integration agent is wrong. Workaround: None. Issues with MC/ServiceGuard • If you export a physical node from the MC/ServiceGuard cluster, you cannot import it back, as the cell_server file will be deleted. This file is shared among all nodes of a cluster, so you need to recreate it. Workaround: Run /opt/omni/sbin/install/omniforsg.ksh -primary -upgrade.
• After a long period of continuous operations, the OmniInet process memory usage on the backup server can grow very large. Workaround: 1. Check that there are no sessions running on the client. 2. Restart OmniInet (Application Recovery Manager Inet) in the Control Panel > Administrative Tools > Services window or using the commands net stop and net start.
Non-Application Recovery Manager issues related to integrations Disk array integrations Volume Shadow Copy service • When restoring the MSDE writer while the SQL server is offline, the restore completes with error messages similar to the following : Major] From: OB2BAR@concord.ipr2.hermes.si "MSVSSW" Time: 8/7/2003 1:49:49 PMComponent 'master' reported: 'CSqlRestor::PrepareToRestore failed with HRESULT = 0x8000ffff'. Workaround: None.
Workaround: None. Backup and instant recovery are not affected. Other non-Application Recovery Manager issues • Application Recovery Manager uses host name resolution to communicate between hosts. This is done either via DNS servers or via /etc/hosts or /etc/lmhosts file. If the DNS service is not available or correctly configured on the Windows clients, you can edit the hosts (lmhosts) file, which are located in the %SystemRoot%\System32\drivers\etc directory.
5 Installation requirements This chapter gives a description of Cell Manager, Installation Server, and client installation requirements. It also provides a list of upgrade requirements. General installation requirements: • Free TCP/IP port: 5555 by default • The TCP/IP protocol must be installed and running. The protocol must be able to resolve all hostnames in the Application Recovery Manager Cell.
• 180 MB of disk space • 2 × size_of_the_biggest_package_to_be_installed + 5MB of disk space needed on system drive • Microsoft Internet Explorer 5.
installation packages, see the web site http://www.hp.com/products1/unix/ java/mozilla/index.html.
The following table shows the disk space and RAM requirements for Application Recovery Manager Windows clients: Client System RAM (MB) Disk Space (MB) User Interface1 2562 1003 Integration Modules 64 (recommended 128) 20 1 The documentation (.pdf files, 55 MB) is included. 2 Memory requirements for the GUI system vary significantly with the number of elements that need to be displayed at a time.
Upgrade The upgrade procedure to Application Recovery Manager A.06.10 from Application Recovery Manager A.06.00 is documented in the HP Application Recovery Manager software installation and licensing guide.
Files Installed in the %systemroot%\system32 folder The following files are placed (depending on the components selected) into system32 folder on Windows systems: BrandChgUni.dll 38 Installation requirements This is a resource library. It is used only internally; however, it also contains the path to registry settings, so it must be located in a well-known location where it can be accessed by integration libraries.
6 Required patches For Application Recovery Manager patches, please consult http:// support.openview.hp.com/support.jsp for the latest information. For systems running Windows, contact the Microsoft Corporation for the latest Microsoft Windows Service Pack. For patches on systems running the HP-UX operating systems please consult http://www.itrc.hp.com or http://www.software.hp.com/SUPPORT_PLUS/qpk.html for the latest information or check with the Response Center to get the current patch numbers.
The following HP-UX 11.11 individual patches are recommended to be installed on any Application Recovery Manager system. Patch Name Hardware Platform Description PHCO_27408 s700_800 LVM commands cumulative patch use latest s700_800 MC/Service Guard patches for the version you use PHSS_33033 s700_800 ld(1) and linker tools cumulative patch HP-UX 11.23 Use the latest Quality Pack, Hardware Enablement, and Required Patch Bundles. HP-UX 11.
7 Application Recovery Manager documentation Documentation set Other documents and online Help provide related information. Guides Application Recovery Manager guides are available in PDF format. Install the PDF files during the Application Recovery Manager setup procedure by selecting the English documentation and Help component on Windows or the OB2-DOCS component on UNIX. Once installed, the guides reside in the AppRM_home\docs directory on Windows and in the /opt/omni/doc/C/ directory on UNIX.
• HP Application Recovery Manager software administrator's guide This guide describes how to configure and use the integration of Application Recovery Manager with HP StorageWorks Enterprise Virtual Array and HP StorageWorks Disk Array XP. It is intended for backup administrators or operators. It covers the zero downtime backup and instant recovery.
Documentation map Abbreviations The guide titles are all preceded by the words “HP Application Recovery Manager software”. Map The following table shows where to find information of different kinds. Shaded squares are a good place to look first.
Supported configurations Troubleshooting 44 X X X Application Recovery Manager documentation X CLI reference Integration guide Administrator's guide Concepts guide Product announcements Installation guide Getting started Online Help
A List of enhancements and issues fixed in Application Recovery Manager A.06.10 The list of enhancements and fixed defects can be found on any Application Recovery Manager DVD in the \DOCS directory, in the file AppRM61_Enhancements_Resolved_Defects.pdf.
List of enhancements and issues fixed in Application Recovery Manager A.06.
