HP Application Recovery Manager software A.06.10 Installation and licensing guide (March 2008)

4. If the previous steps have worked successfully, you are ready to test the name
resolution. Enter the name of the system while running the ping command to
test the hosts file and/or DNS. If your machine name was kesukozi, and the
domain name was campo.com, you would enter: ping
kesukozi.campo.com.
If this does not work, refer to
“Installing and configuring the TCP/IP protocol on Windows” on page 171, for
steps required to access the TCP/IP Properties window. Here, verify that
the domain name is correct. You should also check the hosts file and the DNS.
Be sure that the name resolution for the system, which is intended to be the Cell
Manager, and the systems, which are intended to be the clients, is working in
both ways:
• On the Cell Manager you can ping each client.
• On the clients you can ping the Cell Manager.
NOTE:
When using the hosts file for the name resolution, the above test does not
guarantee that name resolution works properly. In this case, you may want
to use DNS check tool once Application Recovery Manager is installed.
IMPORTANT:
If the name resolution, as specified above, is not working, Application
Recovery Manager can not be installed properly.
Also note that the Windows computer name must be the same as the
hostname. Otherwise, Application Recovery Manager setup reports a
warning.
To check the hostname, refer to
“Installing and configuring the TCP/IP protocol on Windows” on page 171
for steps required to access the TCP/IP Properties window.
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