HP StorageWorks Application Recovery Manager Installation and Licensing Guide (T4395-96002, February 2008)

Troubleshooting Installation
Troubleshooting Installation of Application Recovery Manager
Chapter 5 105
Troubleshooting Installation of Application
Recovery Manager
Problem Cell Manager installation on a Windows system, which is not
part of any Windows domain, fails
The following error message is reported:
Setup is unable to match the password with the given account
name.
Actions Two solutions are available:
• Make the Windows system, on which you are installing the Cell
Manager, part of a domain.
• Use the local administrator account for the CRS service.
Problem The following error message is reported
msvcr71.dll file is not found
The MSVCR71.dll library (upper case) cannot be found, because only
msvcr71.dll (lower case) is available on the network share. Since
MSVCR71.dll and msvcr71.dll are not treated as the same files,
setup.exe fails to find the appropriate dll.
Action Rename the file from msvcr71.dll (lower case) to MSCVCR71.dll (upper
case) or reconfigure the network share not to be case-sensitive.
Problem Canceling of installation does not uninstall already installed
components
If you cancel the Application Recovery Manager installation while some
components have been already installed, Application Recovery Manager
does not unistall them. The installation finishes with an error.
Action Manually uninstall already installed components after you cancelled the
installation.