HP StorageWorks Application Recovery Manager Installation and Licensing Guide (T4395-96002, February 2008)

Application Recovery Manager Licensing
Application Recovery Manager Passwords
Chapter 4 93
Other Ways of Obtaining and Installing Permanent
Passwords
Obtaining The following is the procedure to obtain permanent passwords:
1. Gather the information required in the Permanent Password Request
Form. See “Application Recovery Manager Licensing Forms” on
page A-5 to find the location of the forms and get instructions on how
to fill them out.
2. See “Application Recovery Manager A.06.00 Product Structure and
Licenses” on page A-2 for more information about the product
structure. The HP Password Delivery Center will send your
permanent password using the same method that you used when you
sent your request. For example, if you sent your request by e-mail
then you would receive your permanent password by e-mail.
3. Do one of the following:
• Go to the online HP Password Delivery Center site at
http://www.webware.hp.com
.
• Complete the Permanent Password Request Form and send it to
the HP Password Delivery Center using one of the following (refer
to the Entitlement Certificate shipped with the product for fax
numbers, telephone numbers, email addresses, and hours of
operation):
— Faxing a form to the HP Password Delivery Center
— Sending an e-mail to the HP Password Delivery Center
You can use the electronic version of the license forms that are
included in the following file on the Cell Manager and the
distribution media:
•On CD-ROM:
<Disk_Label>:\Docs\license_forms.txt
to “copy” and “paste” your message to the HP Password
Delivery Center (HP PDC).
You will receive your permanent password within 24 hours of
sending your Permanent Password Request Form.