HP Application Recovery Manager software A.06.10 Installation and licensing guide (March 2008)

Troubleshooting installation of Windows XP clients
Problem
Remote installation of Windows clients fails
When a Windows XP system is a member of a workgroup and the Simple File Sharing
security policy setting is turned on, users attempting to access this system through the
network are forced to use the Guest account. During remote installation of a
Application Recovery Manager client, Application Recovery Manager repeatedly
asks for a valid username and password because administrator rights are required
for the remote installation.
Action
Turn off Simple File Sharing: in Windows XP, open Windows Explorer or My
Computer, click the Tools menu, click Folder Options, click the View tab, then clear
the Use simple file sharing (Recommended) check box.
The Simple File Sharing policy is ignored:
• when the computer is a member of a domain
• when the Network access: Sharing and security model for local
accounts security policy setting is set to Classic: Local users
authenticate as themselves
Verifying Application Recovery Manager client
installation
Verifying Application Recovery Manager client installation consists of the following:
• Checking the DNS configuration on the Cell Manager and client systems, and
ensuring that the results of the omnicheck -dns command on the Cell Manager
and client system match the specified system.
• Checking the software components installed on the client.
• Comparing the list of files required for a certain software component to be installed
with the files installed on the client.
• Verifying the checksum for every read-only file required for a certain software
component.
Troubleshooting installation156