8x00 Enterprise Virtual Array Updating Product Software Guide (XCS 6.240)

Required kits

Before you begin the Enterprise Virtual Array upgrade, you must download the XCS 6.240 controller

software from the following website:

http://www.software.hp.com

Click Storage and NAS under Product, and select HP EVA XCS v6.240. Follow the instructions to

enter your information and download the .ISO image.

You must also obtain a supported version of HP Command View EVA. When you purchase HP

Command View EVA, you can choose to receive a software CD or an E-Delivery kit. If you choose

an E-Delivery kit, you will receive an email from HP with download instructions. Be sure to save

the HP email with the download instructions. You will need them if you need to download the

software again.

IMPORTANT: HP Command View EVA 9.2 or later is required with XCS 6.240. For the latest

HP Command View EVA and XCS compatibility, see Table 2.0, HP Command View EVA

interoperability support, in the HP Enterprise Virtual Array Compatibility Reference. See

Table 1 (page 7) for the link to this document.

If you have a support contract with HP, you can download the software from the IT Resource Center

(ITRC) as follows:

1. Go to http://www.itrc.hp.com.

2. Do one of the following:

a. If you have not previously registered with ITRC:

1) Click register.

2) Enter your details and a password.

3) Click finish. You will be assigned a user ID.

4) If you have multiple users, complete these steps for each user.

b. If you have previously registered:

1) Click login.

2) Enter your user ID and password.

3) Click login.

3. Link your support agreement to your ITRC user ID:

NOTE: If you have previously linked your support agreements, skip this step and continue

with Step 4. To learn more about why you need to link your Service Agreement ID or System

Handle(s) to your user ID on the IT Resource Center and the information you will need to link

your support agreement, go to: http://www.itrc.hp.com/service/help/

aboutSupportAgreementLinking.do.

a. Go to http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do.

b. Log on with your ITRC user ID and password, if prompted.

c. Enter the System Handle or SAID (Service Agreement Identifer) specified on your support

agreement and click link. Perform this step once per support agreement.

4. To manage the software updates for your linked support agreements, select software update

manager (SUM).

5. Select either user ID or Support Agreement and enter the appropriate information. Click submit.

6. If you entered a Support Agreement in Step 5, you are prompted to select a user ID. Select

the user ID and click submit.

7. To receive physical media, click request updates. To request a download of the .ISO image

to create a CD, click download updates.

8. Select the appropriate support agreement or select All Support Agreements.

8 Getting started