3PAR System Reporter 2.9 Release Notes (QL226-96086, August 2011)

ResolutionDescriptionBug
for the database), an error could occur in the Adaptive Optimization
table when selecting multiple CPG configurations.
Known Issues
DescriptionItem
The entire architecture of the Excel client has been enhanced and so backward
compatibility is not possible.
Older versions of the Excel client
custom report cannot be upgraded
to the new Excel client.
Workaround:
Recreate the report using the newer version of the Excel client for System Reporter.
Internet Explorer has a limit of 2048 characters. The Firefox (Browser) has a 65,536
character limit. Apache produces a "413 Entity Too Large" error after 4000 characters.
The message "Unrecognized data
report" can be generated by Internet
Explorer when a URL is too long.
Workaround:
Break the query into a smaller size (especially for PD/LD reports).
Excel 2003 has the row limit set at 65,536. Excel 2007 has a maximum limit of
1,048,576 rows. If the data being retrieved from the database exceeds these limits,
an overflow error occurs.
An overflow message can be
generated by the Build Report Menu
for some reports with a large
Workaround:
No workaround has been found to this problem except filtering the data to run smaller
queries.
number of objects (such as LD
space).
System reporter requires that the database user in Oracle and Mysql to have a
password.
System Reporter does not work
correctly if a database user is
created without a password.
Workaround:
Ensure that the database user has a password.
The speed of extraction depends on the speed of the database. Also, the current
version of the extraction utility is a single threaded application where the IO speed
depends on the speed of the destination disks.
The extraction utility can take a long
time to perform the extraction
process when working with large
databases.
Workaround:
Extract smaller chunks of data at a time.
The extract utility is designed to execute from the server that has system reporter
installed. It uses the System Reporter parameter file to execute.
The extraction utility can only be run
from a Server that has System
Reporter installed.
Workaround:
None.
The extracted files are stored in ASCII files with line feed, tab and spaces so the size
of the extraction file can be much larger than the data stored in the database.
The files resulting from the
processing of the extraction utility
can be large.
Workaround:
None.
This limitation has been set to prevent Excel from hanging.The Excel client is designed to have
a maximum of 30 sheets open at a
time.
Workaround:
None.
This situation has been noted to happen when the Excel Autosave begins, when the
data being extracted is quite large, or if the resources on the machine running the
Excel client are low.
The Excel client can hang in the
middle of some navigation.
Workaround:
No work around has been found other than waiting for the Autosave to complete.
Known Issues 5