HP 3PAR StoreServ 7450 Storage Troubleshooting Guide
NOTE: The error counters shown by shownet and shownet -d cannot be cleared except by
rebooting a controller node. Because checkhealth is showing network counters from a history
log, checkhealth stops reporting the issue if there is no increase in error in the next log entry.
shownet -d
IP Address: 192.168.56.209 Netmask 255.255.255.0
Assigned to nodes: 0123
Connected through node 0
Status: Active
Admin interface on node 0
MAC Address: 00:02:AC:25:04:03
RX Packets: 1225109 TX Packets: 550205
RX Bytes: 1089073679 TX Bytes: 568149943
RX Errors: 0 TX Errors: 0
RX Dropped: 0 TX Dropped: 0
RX FIFO Errors: 0 TX FIFO Errors: 0
RX Frame Errors: 60 TX Collisions: 0
RX Multicast: 0 TX Carrier Errors: 0
RX Compressed: 0 TX Compressed: 0
Node
Displays node conditions that are not optimal:
• Checks if node batteries have been tested in the last 30 days.
• Checks for offline nodes.
• Checks for power supply and battery problems.
Format of Possible Node Exception Messages
Node node:<nodeID> "Node is not online"
Node node:<nodeID> "Power supply <psID> detailed state is <status>
Node node:<nodeID> "Power supply <psID> AC state is <acStatus>"
Node node:<nodeID> "Power supply <psID> DC state is <dcStatus>"
Node node:<nodeID> "Power supply <psID> battery is <batStatus>"
Node node:<nodeID> "Node <nodeID> battery is <batStatus>"
Node node:<priNodeID> "<bat> has not been tested within the last 30 days"
Node node:<nodeID> "Node <nodeID> battery is expired"
Node node:<nodeID> "Power supply <psID> is expired"
Node node:<nodeID> "Fan is <fanID> is <status>"
Node node:<nodeID> "Power supply <psID> fan module <fanID> is <status>"
Node node:<nodeID> "Fan module <fanID> is <status>
Node node:<nodeID> "Detailed State <state>" (degraded or failed)
Suggested Node Action, General
For node error conditions, examine the node and node-component states with commands such as
shownode, shownode -s, shownode -d, showbattery, and showsys -d.
Node Example 1
Component -Identifier- ---------------Description----------------
Node node:0 Power supply 1 detailed state is DC Failed
Node node:0 Power supply 1 DC state is Failed
Node node:1 Power supply 0 detailed state is AC Failed
42 Troubleshooting