HP 3PAR StoreServ 7450 Storage Troubleshooting Guide

Table 18 Component Functions (continued)
FunctionComponent
Displays PDs with states or conditions that are not optimal.PD
Displays port connection issues.Port
Displays Remote Copy issues.RC
Displays issues with SNMP.SNMP
Displays failed tasks.Task
Displays inactive VLUNs and those which have not been
reported by the host agent.
VLUN
Displays VVs that are not optimal.VV
The following sections provide details about troubleshooting specific components.
Alert
Displays any unresolved alerts and shows any alerts that would be seen by showalert -n.
Format of Possible Alert Exception Messages
Alert <component> <alert_text>
Alert Example
Component -Identifier- --------Description--------------------
Alert hw_cage:1 Cage 1 Degraded (Loop Offline)
Alert sw_cli 11 authentication failures in 120 secs
Alert Suggested Action
View the full Alert output using the MC (GUI) or the showalert -d CLI command.
Cage
Displays drive cage conditions that are not optimal and reports exceptions if any of the following
do not have normal states:
• Ports
• Drive magazine states (DC1, DC2, & DC4)
• Small Form-factor Pluggable (SFP) voltages (DC2 and DC4)
• SFP signal levels (RX power low and TX failure)
• Power supplies
• Cage firmware (is not current)
Reports if a servicecage operation has been started and has not ended.
Format of Possible Cage Exception Messages
Cage cage:<cageid> "Missing A loop" (or "Missing B loop")
Cage cage:<cageid> "Interface Card <STATE>, SFP <SFPSTATE>" (is unqualified, is
disabled, Receiver Power Low: Check FC Cable, Transmit Power Low: Check FC Cable, has
RX loss, has TX fault)"
Cage cage:<cageid>,mag:<magpos> "Magazine is <MAGSTATE>"
Troubleshooting Storage System Components 31