HP 3PAR Service Processor Troubleshooting Guide (QR483-96013, December 2012)

1 Introduction
This guide provides information for troubleshooting an HP 3PAR Service Processor (SP).
Supported Service Processors
The following table lists supported SPs.
Table 1 Supported Service Processors
SP ID RangeDescriptionPart Number
SP00001–SP00199Service Processor, 2U (Cal Digital)F970 0017 01
SP00300–SP00399Service Processor, 1U (DELL 650)F970 0085
SP00400–SP00899Service Processor, 1U (DELL 750)F970 0088
SP00900–SP01999Service Processor, 1U (WINTEC)F975 0009 50 R5
SP02000–SP02999Service Processor, 1U (SuperMicro)F979 200051
SP03000–SPxxxxService Processor, 1U (SuperMicro II)F975-200010
Varies. See note.Service Processor, 1U (Proliant
DL360e)
QR516A
NOTE: For the SP 4.1 release, the SP serial number range uses one of the following formats:
• 7-character SP ID: The literal “SP” string (2 characters) + 5 digits (for example, SP09997).
This ID format is used for legacy SPs.
• 12-character SP ID: The literal “SP” string (2 characters) + 10 alphanumeric characters
containing the HP serial number (for example, SP5463AB1253). This ID format is used for
SPs that run on HP Proliant DL360e.
• 41-character SP ID: The literal “SP” string (2 characters) + 32 alphanumeric characters + 7
dashes (-). The dashes delimit the 32 character alphanumeric strings into group of 4 characters
(for example, SP1111-bbbb-3333-DDDD-5555-6666-7777-8888). This ID format is used for
the virtual SP.
4 Introduction