3PAR InForm® OS 2.3.1 Messages and Operator's Guide (320-200181 Rev B, February 2010)

11.13
Troubleshooting InServ Storage Server Components
InForm OS Version 2.3.1 Messages and Operator’s Guide
11.4.2.12 Note for DC3 Cages
If an SFP is installed in a DC3 FCAL-Module but it is not connected, the port will have a state of
Bypass, Rx_Loss (or loss_sync) and
showcage -d output indicates the Cage_State as being
Degraded. The 3PAR IMC (GUI) also indicates a degraded condition for the drive cage and
interface card. This is not truly an error condition as long as the cage has two good paths to
two different nodes.
This condition is not currently detected by
checkhealth.
cli% showcage -d cage1
Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model Side
1 cage1 0:0:2 0 1:0:2 0 15 31-38 08 08 DC3 n/a
-----------Cage detail info for cage1 ---------
Position: ---
-----------Midplane Info------------
VendorId,ProductId 3PARdata,DC3
Serial_Num OPS69907C013287
Node_WWN 20000050CC013287
TempSensor_State OK
TempSensor_Value 36
OpsPanel_State OK
Audible_Alarm_State Muted
ID_Switch 1
Cage_State Degraded
Interface Board Info LoopA LoopB
Firmware_status Current Current
Product_Rev 08 08
IFC_State OK OK
ESH_State OK OK
Master_CPU Yes No
Loop_Map valid valid
Link_Speed 2Gbps 2Gbps
Port0_State OK OK
Port1_State No_SFP Bypass,Rx_Loss
Port2_State No_SFP No_SFP
Port3_State No_SFP No_SFP
11.4.3 Date
Checks the date and time on all nodes and reports an error if they are not the same.