3PAR InForm® OS 2.3.1 Messages and Operator's Guide (320-200181 Rev B, February 2010)

11.5
Troubleshooting InServ Storage Server Components
InForm OS Version 2.3.1 Messages and Operator’s Guide
The following sections provide details about troubleshooting specific components.
11.4.1 Alert
Displays any unresolved alerts.
Shows any alerts that would be seen by
showalert -n.
11.4.1.1 Format of Possible Alert Exception Messages
Alert <component> <alert_text >
11.4.1.2 Alert Example
Component -Identifier- --------Description--------------------
Alert hw_cage:1 Cage 1 Degraded (Loop Offline)
Alert sw_cli 11 authentication failures in 120 secs
11.4.1.3 Alert Suggested Action
View the full Alert output using the IMC (GUI) or the showalert -d CLI command. Consult
the 3PAR Messages and Operator's Guide for more information about the alert.
11.4.2 Cage
Displays drive cage conditions that are not optimal.
Reports exceptions if any of the following do not have normal states:
■ ports
■ drive magazine states (DC1, DC2, & DC4)
■ Small Form-factor Pluggable (SFP) voltages (DC2 and DC4)
Task Displays failed tasks.
VLUN Displays inactive VLUNs and those which have not been
reported by the host agent.
VV Displays VVs that are not optimal.
Table 11-1. Component Functions
Component Function