HP 3PAR F-Class, T-Class, StoreServ 10000 Storage Troubleshooting Guide (QL226-96953, May 2013)

SNMP
Displays issues with SNMP. Attempts the showsnmpmgr command and reports errors if the CLI
returns an error.
Format of Possible SNMP Exception Messages
SNMP -- <err>
SNMP Example
Component -Identifier- ----------Description---------------
SNMP -- Could not obtain snmp agent handle. Could be
misconfigured.
SNMP Suggested Action
Any error message that can be produced by showsnmpmgr may be displayed.
Service Processor
Checks the status of the Ethernet connection between the SP and nodes. This can only be run from
the SP because it performs a short Ethernet transfer check between the SP and the storage system.
Format of Possible SP Exception Messages
Network SP->InServ "SP ethernet Stat <stat> has increased too quickly check SP network
settings"
SP Example
Component -Identifier- --------Description------------------------
SP ethernet "State rx_errs has increased too quickly check SP network
settings"
SP Suggested Action
The <stat> variable can be any of the following: rx_errs, rx_dropped, rx_fifo, rx_frame,
tx_errs, tx_dropped, tx_fifo.
This message is usually caused by customer network issues, but may be caused by conflicting or
mismatching network settings between the SP, customer switch(es), and the storage system. Check
the SP network interface settings using SPMAINT or SPOCC. Check the storage system settings
using commands such as shownet and shownet -d.
Task
Displays failed tasks. Checks for any tasks that have failed within the past 24 hours. This is the
default time frame for the showtask -failed command.
Format of Possible Task Exception Messages
Task Task:<Taskid> "Failed Task"
Troubleshooting Storage System Components 123