Brocade Fabric OS Documentation Addendum v6.1.2_cee (53-1001216-01, June 2009)

x Fabric OS Documentation Addendum
53-1001216-01
For additional Brocade documentation, visit the Brocade Web site:
http://www.brocade.com
Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric
OS firmware.
Other industry resources
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
• Switch model
• Switch operating system version
• Software name and software version, if applicable
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
• Description of any troubleshooting steps already performed and the results
• Serial console and Telnet session logs
• syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.:
The serial number label is located as follows:
• Brocade 200E—On the nonport side of the chassis
• Brocade 300, 4100, 4900, 5100, 5300, 7500, 8000, and Brocade Encryption Switch—
On the switch ID pull-out tab located inside the chassis on the port side on the left
*FT00X0054E9*
FT00X0054E9