910, 2010, 2210, 2310, 2510, and 2710 LCD Monitors User Guide
© 2010 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide
Table of contents 1 Product Features ............................................................................................................................................ 1 HP LCD Monitors ................................................................................................................................. 1 2 Safety and Maintenance Guidelines .............................................................................................................. 3 Important Safety Information .....
Appendix A Troubleshooting .......................................................................................................................... 28 Solving Common Problems ................................................................................................................ 28 Getting Support from hp.com ............................................................................................................. 29 Preparing to Call Technical Support ..........................................
1 Product Features HP LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with the following features: ● Large diagonal display ● Maximum graphics resolution: ◦ 1910m: 1366 x 768 @ 60Hz ◦ 2010f: 1600 x 900 @ 60Hz ◦ 2010i: 1600 x 900 @ 60Hz ◦ 2010m 1600 x 900 @ 60Hz ◦ 2210i: 1920 x 1080 @ 60Hz ◦ 2210m: 1920 x 1080 @ 60Hz ◦ 2310i: 1920 x 1080 @ 60Hz ◦ 2310m: 1920 x 1080 @ 60Hz ◦ 2510i: 1920 x 1080 @ 60Hz ◦ 2710m: 1920 x 108
2 ● Removable base and Video Electronics Standards Association (VESA) standard mounting holes for flexible mounting solutions, including wall-mounting ● Security lock slot for a locking security cable (security cable sold separately) ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Por
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the "Connecting the Power Cable" section in Setting Up the Monitor on page 7. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature.
Safety Precautions 4 ● Use only a power source and connection compatible with this monitor, as indicated on the label/ back plate of the monitor. ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.
6 3. Hold the base with one hand, where it attaches to the rear of the monitor, and push the monitor forward, folding the monitor flat onto the soft, protected surface. 4. Place the monitor and base in the original packing box.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Determine whether the monitor will be desktop mounted or wall-mounted. See "Installing the Monitor" in this chapter. 4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. 5.
Preparing the monitor for desktop use 1. Set the monitor screen face down on a flat, soft, protected table or desk surface with the support column overhanging the edge. CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD screen; doing so can cause damage. Figure 3-1 Unfolding the monitor 2. Grip the base near where it attaches to the monitor with one hand and lift the top part of the monitor until it is unfolded into the desired position.
3. Lift the monitor to an upright position and place on a flat, stable surface. Figure 3-3 Monitor in upright position Preparing the monitor for wall-mounting 1. Check the stability of the wall-mounting fixture. WARNING! To reduce the risk of personal injury or of damage to the equipment, check that the wall-mounting fixture is adequately installed and secured before attaching the monitor.
5. Slide the base away from the bottom of the monitor. Figure 3-5 Sliding the base away from the monitor 6. Remove the square plate on the back of monitor. Use a coin at the base of the plate to pry it loose.
7. Four threaded holes are exposed. These holes are for screws to attach the swing arm or other mounting fixture to the back of the monitor. Figure 3-7 Threaded holes for attaching wall mount 8. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached. The four threaded holes that are on the back of the panel are compliant with the VESA standard for mounting flat-panel monitors. 9. Attach a swing arm or other mounting fixture.
2. To connect the DVI-D cable (provided with select models) Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI-D video connector on the computer. You can use this cable only if your computer has a DVI compliant graphics card that is either integrated or installed. The monitor DVI-D connector and cable are included.
playing high-definition protected content. Your computer graphics card and monitor must both support HDCP to display protected content.
Connecting the Power Cable 1. Follow all electrical and power warnings: WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen. Figure 3-12 Tilt adjustment Adjusting the Swivel The monitor allows a usable range of motion with the swivel feature. Figure 3-13 Swivel adjustment CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or changing the tilt.
Keyboard Parking If you need more space on your desktop, place the keyboard under the monitor when not in use.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2.
Using the Auto Adjustment Function You can easily optimize the screen performance for the VGA input by using the Auto/OK button on the monitor and the auto adjustment pattern software on the CD provided. Do not use this procedure if your monitor is using a DVI or HDMI input.
Front-Panel Controls Control buttons are located on the right front of the monitor: No. Icon Description 1 Power Turns the monitor on or puts it in standby or sleep mode. The Power button is located on the top or front of the monitor depending on the model. 2 Menu Opens, selects, or exits the OSD menu. 3 4 Adjusts the volume level. Source Chooses video input source from the computer 5 Navigates backward through the OSD menu and decreases adjustment levels.
Using the On-Screen Display (OSD) An on-screen display is an image superimposed on a screen picture, commonly used by monitors, televisions, VCRs, and DVD players to display information such as volume, channel, and time. 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button. The OSD Main Menu displays. 3.
Icon Main Menu Options Sub-menu Options Description Quick View Settings saved when user adjusts the Brightness, Contrast, or Color in one of the Quick View options. Movie Photo Gaming Text Custom Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels. Image Control Adjusts the screen image. Also enables or disables the ambient light sensor (select models).
Icon Main Menu Options Sub-menu Options Description Video OverDrive Reduces motion blur in video and fast moving games. Sets the OverDrive feature on or off; the default setting is Off. (select models) Dynamic Contrast Ratio Displays the status of the Dynamic Contrast Ratio (DCR) setting. DCR automatically adjusts the balance between white and black levels to provide you with an optimal image. Select: On Off The factory default is On or Off, depending on the model.
Icon Main Menu Options Sub-menu Options Description Mode Display Displays the resolution, refresh rate, and frequency information on the screen each time the OSD Main Menu is accessed. Select: On Off The factory default is On or Off, depending on the model. Monitor Status Displays the operating status of the monitor each time the monitor is powered on. Select the location at which to display the status: Top Middle Bottom Off The factory default is Top or Off, depending on the model.
Icon Main Menu Options Sub-menu Options Description Sleep Timer Provides the timer-adjustment menu options: Set Current Time — Sets the current time in hours and minutes. Set Sleep Time — Sets the time you want to place the monitor in sleep mode. Set On Time — Sets the time you want the monitor to wake up from sleep mode. Timer — Sets the Sleep Timer feature on or off; the default setting is Off. Sleep Now — Immediately sets the monitor to enter sleep mode.
Icon Main Menu Options Sub-menu Options Description Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources. The monitor will automatically determine the video format. Auto Switch Source Turns the system's automatic video signal input to On or Off. The factory default is On.
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD. If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD. ● Dynamic Contrast Ratio ONIndicates DCR is applied when Movie mode is selected from the Quick View options. ● Dynamic Contrast Ratio OFFIndicates DCR has been turned off when the monitor is changed to another viewing mode.
Power-Saver Feature When the monitor is in normal operating mode, the Power light is green and the monitor uses the normal watts of power. For power usage, refer to "Technical Specifications" (Appendix B). The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is in the reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber. The monitor uses minimum power.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank. Connect the power cord.
Problem Solution Unable to hear audio from built-in speakers. Do the following: No Plug and Play. ● Ensure the source signal is good by using headphones at the source. ● Press the Menu button to access the OSD menu. Select Management, and then select Volume to adjust the volume. ● Turn up the volume with the Volume button. ● Ensure speaker volume is not muted or too low: Click the Windows start button™, Control Panel, and Hardware and Sound.
Have the following information available when you call: ● Monitor model number (located on label on back of monitor) ● Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu) ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of hardware and software you are using Locating the Rating Label The rating label on the monitor provides the product number and s
B Technical Specifications All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. HP LCD Monitors Face treatment: Glare polarizer with hard coating Input terminal: ● VGA connector ● DVI-D 24–pin D-type connector (select models) ● HDMI connector (select models) Table B-1 Model 1910m Specifications: Display Type: TFT LCD active matrix Viewable Image Size: 47.0 cm (18.5 in.
Table B-1 Model 1910m (continued) Specifications: Operating Humidity: 20% to 80% Non-Operating Humidity: 5% to 95% Power Source: 100–240 V AC (ca), 50/60 Hz Power Consumption: 28.5 watts (W) maximum Sleep Power Consumption: <2 watts (W) typical Table B-2 Models 2010f/i/m Specifications: Display Type: TFT LCD active matrix Viewable Image Size: 50.8 cm (20 in.) diagonal Tilt –5° to +25° Maximum Weight (unpacked): 5.36 kg (11.8 lb) Dimensions (h x w x d): 502.6 x 371.8 x 183.1 mm (19.8 x 14.
Table B-3 Models 2210i/m (continued) Specifications: Tilt –5° to +25° Maximum Weight (unpacked): 5.52 kg (12.2 lb) Dimensions (h x w x d): 392 x 536 x 200 mm (15.4 x 21.1 x 7.9 in.) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Text Mode: 720 x 400 Dot Pitch: 0.2480 x 0.
Table B-4 Models 2310i/m (continued) Specifications: Temperature (independent of altitude) Operating Temperature: 5° to 35° C (41° to 95° F) Non-Operating Humidity: –20° to 60° C (–4° to 140° F) Relative Humidity (non-condensing): Operating Humidity: 20% to 80% Non-Operating Humidity: 5% to 95% Power Source: 100–240 V AC (ca), 50/60 Hz Power Consumption: 56 watts (W) maximum Sleep Power Consumption: <2 watts (W) typical Table B-5 Model 2510i Specifications: Display Type: TFT LCD active matrix
Table B-6 Model 2710m Specifications: Display Type: TFT LCD active matrix Viewable Image Size: 68.58 cm (27 in.) diagonal Tilt –5° to +25° Maximum Weight (unpacked): 9.6 Kg (21.2 lb) Dimensions (h x w x d): 469 x 671 x 214 mm (18.5 x 26.4 x 8.4 in.) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Text Mode: 720 x 400 Dot Pitch: 0.265 x 0.
Table B-7 Factory Preset Video Input Modes, 1910m (continued) Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 7 1280 x 1024 63.98 60.02 8 1366 x 768 47.71 59.79 Table B-8 Factory Preset Video Input Modes, 2010f/i/m Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.47 59.94 2 720 x 400 31.47 70.09 3 800 x 600 37.88 60.32 4 1024 x 768 48.36 60.00 5 1280 x 720 45.00 60.00 6 1280 x 1024 63.98 60.02 7 1440 x 900 55.
A pixel consists of one red, one green, and one blue subpixel. A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark spot on a bright background). The first is the more visible of the two. A defective subpixel (dot defect) is less visible than a defective whole pixel, and is small and only visible on a specific background.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device may be found at http://www.hp.com/go/ certificates. German Ergonomics Notice HP products which bear the "GS" approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic requirements.
Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Product Environmental Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations.
HP Recycling Program HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/ recycle. Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006.
Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Product Environmental Notices 43
