HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)

Error codes..........................................................................................................................104
Finding error code information on the OCP.........................................................................104
Finding error code information on the RMI..........................................................................105
Finding error code information on an L&TT support ticket or report..........................................105
Main error code descriptions.............................................................................................108
Error sub-code descriptions................................................................................................117
Drive error codes.............................................................................................................120
Warning events....................................................................................................................121
Configuration change events..................................................................................................125
Information events.................................................................................................................126
Using HP Library & Tape Tools to diagnose problems................................................................127
6 Upgrading and servicing the tape autoloader............................................128
Possible tools needed............................................................................................................128
Removing and replacing a tape drive......................................................................................129
Removing and replacing a magazine......................................................................................131
Using the operator control panel........................................................................................131
Using the remote management interface.............................................................................131
Using the manual magazine release...................................................................................132
Removing and replacing the base chassis................................................................................132
Recording configuration settings.........................................................................................133
Removing the tape cartridge from the tape drive..................................................................133
Removing the cables, magazines, and tape drive ................................................................133
Removing the base chassis................................................................................................134
Unpacking the new chassis...............................................................................................134
Replacing the base chassis................................................................................................135
7 Support and other resources....................................................................137
HP technical support.............................................................................................................137
HP websites.........................................................................................................................137
Typographic conventions.......................................................................................................137
Customer Self Repair.............................................................................................................138
Subscription service..............................................................................................................138
HP-authorized reseller............................................................................................................139
8 Documentation feedback.........................................................................140
A Technical specifications...........................................................................141
Physical specifications...........................................................................................................141
Environmental specifications...................................................................................................141
Regulatory specifications.......................................................................................................141
B Regulatory information............................................................................143
Regulatory compliance identification numbers..........................................................................143
Turkey RoHS material content declaration.................................................................................143
Ukraine RoHS material content declaration..............................................................................143
Warranty information............................................................................................................143
C Electrostatic discharge............................................................................144
Preventing electrostatic damage..............................................................................................144
Grounding methods..............................................................................................................144
Glossary..................................................................................................145
Index.......................................................................................................148
6 Contents