HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)

Table 34 Warning event codes (continued)
Details and SolutionDescriptionEvent code
drive has been installed. Use only HP-approved
support to insure that the correct tape drives are
used.
Verify that a supported magazine for that slot is
inserted. If the magazine is in the lower left
SCSI: incompatible magazine, magazine not
accessible
49
position, verify that the type of magazine is
consistent with the mailslot configuration.
• Retry the operation.
Source not ready4A
• Retry the operation.
Destination not ready4B
The application software made an illegal request.Reservation failed4C
Retry the operation.Library controller busy4D
Invalid robotic request4E
Robotic not initialized4F
Incompatible medium51
• Verify that the drives are installed correctly.
• Verify that the cartridge and tape drive
generation are compatible. See “Backward
read compatibility” (page 33).
• Verify that the tape is correct for the operation
initiated.
Remove a cartridge from the device to make a slot
available for the move operation.
All slots full; no movement possible52
Load tapes in the four top-level corner slots.
See“The wellness test” (page 103).
Wellness test: invalid test setup53
Invalid license key55
• Verify that the correct license key was entered.
• Verify that the Caps Lock key is not depressed.
The key is case sensitive.
Ensure that the key server token containing the key
used to encrypt the tape is installed in the USB
port.
No decryption key available on token56
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
Key server token PIN required57
NOTE: The PIN is required every time a token
is installed in the USB port and every time the
autoloader is powered on.
Parity error58
• Retry the operation.
Error log overflow59
• If the problem continues, contact HP customer
support.
Disable encryption before downgrading firmware.Unable to downgrade firmware while encryption
enabled.
5A
Invalid cartridge. LTO3 media is not supported
with encryption enabled.
5B
• Verify that the tape cartridge is supported.
• Update the tape drive firmware to the latest
version to use LTO3 media.
Change the network settings to IPv4 before
downgrading firmware.
IPv6 will not be supported after downgrading
firmware.
5C
122 Troubleshooting