HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)

Table 30 Main error codes (continued)
Details and solutionDescriptionError code
Gripper
1
obstructed89
• Ensure that nothing is obstructing the gripper.
• If the device was moved, verify that each of
the tape cartridges is properly seated in a
magazine.
• Run the wellness test.
Slider
2
obstructed8A
• If this error occurs with subcode 45 and new
media, remove the magazine and manually
load and unload the new media five times for
each new cartridge to condition the new
cartridges.
• Update the firmware to the latest version.
Many firmware enhancements have been
made to reduce the occurrence of this error.
• If this error occurs with sub-code 43, it could
be the result of a misaligned magazine in
combination with failed sensor cable. Ensure
that the magazine is fully and correctly
inserted, and then check whether the device
can detect when the magazine is removed.
• Remove all magazines and ensure that nothing
is obstructing the robot. With the magazines
removed, you can see inside the device with
a flashlight. For increased visibility, also
remove the tape drive.
• If this error occurs on a tape load or unload,
power off the tape drive. Remove the drive
and inspect the front of the drive for any
obstructions, such as an improperly placed
label.
• Run the wellness test.
Elevator
3
obstructed8B
• Update the firmware to the latest version.
There have been a few firmware
enhancements to reduce the occurrence of this
error.
• Remove all magazines and ensure that
nothing, such as a loose tape in the device,
is obstructing the raising and lowering
movement of the robot.
• Run the wellness test.
Rotation
4
obstructed8C
• If the device was moved or shipped with tape
cartridges in the magazines, verify that none
of the cartridges is loose, obstructing access
to the tape drive.
• Remove all magazines and check for any kind
of obstruction.
• Run the wellness test.
Sled
5
obstructed8D
• If this error occurs on the first power-on after
unpacking or moving the device, or after
replacing the chassis, ensure that the shipping
lock was removed from the top and stored on
the back panel (see “Removing the shipping
lock” (page 22)).
• If the device was moved or shipped with tape
cartridges in the magazines, verify that the
Error codes 109