HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)
IMPORTANT: Do not force the pin once you encounter resistance. Doing so can damage
the device.
4. Repeat step 3 for the other magazine if necessary.
5. If other tapes are still in the device, or if you were unable to manually remove the magazines
and drive, contact HP customer service for further instructions. See “HP technical
support” (page 137).
The wellness test
The wellness test exercises all autoloader and tape drive hardware, except the external connections,
and is useful for verifying that a device is working correctly. The wellness test requires operator
interaction with the mailslot so cannot be initiated from the RMI.
For complete testing, enable the mailslot and ensure that each corner slot contains a tape cartridge.
The corner slot positions are M1, 3, 4, and 7 when the mailslot is enabled
IMPORTANT: The autoloader will remove any tape cartridge from the tape drive and go offline
when running the Wellness test. Verify that any applications using the device have completed
before starting the wellness test.
You can have the device run up to 10 cycles of the wellness test.
The wellness test requires operator interaction and can only be run from the OCP. During the
wellness test:
1. The operator starts the wellness test from the OCP. The administrator password is required.
2. The device performs a self test and verifies that it can communicate with the tape drive.
3. The autoloader returns the tape cartridge in the tape drive to its home slot, if necessary. If the
home slot is not known, the autoloader will move the cartridge to the mailslot and prompt the
operator to remove it.
4. The device prompts the operator to enter the number of cycles to run the test.
5. The device opens the mailslot and prompts the operator to insert a scratch cartridge.
6. The operator inserts a scratch cartridge into the mailslot. If the mailslot is disabled or the
operator closes the mailslot without inserting a cartridge into the mailslot, the device will
perform a shortened version of the wellness test, skipping step 7.
7. The device loads the scratch cartridge into the tape drive, unloads the scratch cartridge from
the tape drive, and returns the scratch cartridge to the mailslot.
8. The device moves the tape cartridge from the four top-row corner slots to the tape drive load
point and then returns the tape cartridge to its slot. If one of the top-row corner slot positions
does not contain a tape cartridge, the device will skip that location. If none of the top-row
corner slots contain a tape cartridge, the device displays an error message.
9. If additional cycles remain to be run, the test will return to step 7 if there is a tape cartridge
in the mailslot or step 8 if there is not a cartridge in the mailslot.
10. At the conclusion of the test, the device pops open the mailslot and waits for the operator to
remove the scratch tape.
The wellness test 103