Operating instructions

ATTACHMENT 2
Home PC & Wireless Network Installation with Internet Set-up
Checklist and Customer Acceptance Form
Customer Name ________________________________ Date _________________________________________
Technician Name ________________________________ Dell Order Number ____________________________________
1. All PC(s) and additional equipment are intended for home users. Yes No ____________________________________________
2. All PC(s), external peripherals and any other equipment for set up and connection are available and in acceptable working condition prior
to installation. Yes No __________________________________________________________________________________
3. The physical site and power are adequate to properly run the system(s). Yes No _______________________________________
4. Broadband ISP connections are ready for ISP setup. Yes No __________________________________________
Pre-Installation Walk Throu
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System Review:
_______On/Off switch _______Reset button _______Monitor controls
_______Basic keyboard layout _______Chassis screws location _______Mouse controls
_______Ports in back of system (parallel, serial, 11513, video, mouse. etc.)
_______For notebooks - Demonstration of how to swap modules out of the bay
Service Tag #
___________________________
Desktop overview:
_______Opening and closing windows _______Starting application from Start Menu - OS tour
_______Basic navigation around desktop _______Shutting down and restarting System
Verification of External Peripheral functionality: (up to 3)
_______Printer _______Wireless Print Adapter _______Camera _______Joystick
_______PDA _______MP3 Player _______Scanner _______other
Wireless, Internet and email review:
______ Reviewed the components of the system with the installer,
and how they interact
______If applicable, I have viewed the available wireless
network(s) and confirmed that mine is secure
_______If applicable, I have signed into my network successfully
______Created and sent an email
______ Signed into my ISP ______Up to two (2) systems connected to wireless network
______ If applicable, I have moved a file between systems
______I have successfully opened and viewed
www.Dell.com
______If applicable, printed a test page from my wireless printer ______Verified all my newly connected system(s) have the
above listed functionality
Point browser to and set as a bookmark/favorite Dell links :
______
www.learndell.com as "Dell Training" ______ Dell On Call as "here to help"
______ www.support.dell.com as "Dell Hardware Support" _______Location and review of Dell Solution Center
Customer has acknowledged:
______ Equipment warranties are the responsibility of the equipment Provider.
______ I have received this document and accept its contents on behalf of everyone in this household.
Customer signature of agreement:
_________________________________
Technician signature:____________________________________________
Date: __________________________________________________________
Review of Service: please initial during installation and sign below indicating your approval upon
completion
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