Owners manual
Table Of Contents
- The basics
- The control panel
- Printing
- Overview
- Orienting media
- Basic printing instructions
- Selecting the output bin
- Printing on envelopes
- Printing on special paper
- Printing on both sides of paper (duplexing)
- Using features in the printer driver
- Setting the registration
- Different first page
- Including a blank back page
- Printing multiple pages on one sheet of paper
- Customizing Tray 1 operation
- Specifying paper to print on
- Job storage features
- Printing a private job
- Releasing private jobs
- Deleting a private job
- Storing a print job
- Printing a stored job
- Deleting a stored job
- Creating a QuickCopying job
- Printing additional copies of QuickCopy jobs
- Deleting a QuickCopy job
- Proofing and holding a job
- Printing the remaining copies of a held job
- Deleting a held job
- Copying
- Faxing
- Output devices
- Security features
- MFP maintenance
- Problem solving
- Specifications
- Control panel menus
- MFP memory and expansion
- Regulatory information
- Administration tasks
- Using the HTML Help Viewer
- Using accessibility shortcut keys in the Help Viewer
- Index

ENWW Correcting output quality problems 159
Gray background
● Do not use paper that has already been run through the MFP.
● Print a few more pages to see if the problem corrects itself.
● Turn over the stack of paper in the tray. Also, try rotating the paper 180°.
● At the MFP control panel, use the PRINT QUALITY menu to decrease the toner density setting
(see Print quality submenu).
● Make sure that the environmental specifications for the MFP are being met (see
Environmental specifications).
● Replace the print cartridge.
Toner smear
Also see Loose toner.
● Print a few more pages to see if the problem corrects itself.
● Try using a different type of paper.
● Make sure that the environmental specifications for the MFP are being met.
● Clean the inside of the MFP and run a manual cleaning page to clean the fuser (see
Cleaning the MFP and Using the MFP cleaning page).
● Maintenance might be due. Check this by printing a copy of the supplies status page (see
Supplies status page). If maintenance is due, order and install the printer maintenance kit.
(See Parts and accessories, or go to
www.hp.com/support/lj9040mfp or www.hp.com/
support/lj9050mfp.)
● Replace the print cartridge.
Loose toner
Loose toner, in this context, is defined as toner that can be rubbed off the page.
● Make sure that the fuser levers are down.
● If paper is heavy or rough, try using a high fuser mode so that toner fuses more completely
onto the paper. At the control panel, use FUSER MODES menu in the PRINT QUALITY submenu
(see Print quality submenu).
● If you have observed a rougher texture on one side of your paper, try printing on the
smoother side.
● Make sure that the environmental specifications for the MFP are being met (see
Environmental specifications).
● Make sure that paper type and quality meet HP specifications (see Specifications).
● Maintenance might be due. Check this by printing a copy of the supplies status page (see
Supplies status page). If maintenance is due, order and install the printer maintenance kit.
(See Parts and accessories, or go to
www.hp.com/support/lj9040mfp or www.hp.com/
support/lj9050mfp.)
Repeating defects
● Print a few more pages to see if the problem corrects itself.
● If the distance between defects is 38 mm (1.5 inches) or 94 mm (3.8 inches), the print
cartridge might need to be replaced.
● Clean the inside of the MFP and run a manual cleaning page to clean the fuser (see
Cleaning the MFP and Using the MFP cleaning page).
● Maintenance might be due. Check this by printing a copy of the supplies status page (see
Supplies status page). If maintenance is due, order and install the printer maintenance kit.
(See Parts and accessories, or go to
www.hp.com/support/lj9040mfp or www.hp.com/
support/lj9050mfp.)