User’s Guide 2309p 2509p
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright.
Notational Conventions The following section describes notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon. These blocks are notes, cautions, and warnings, and they are used as follows: WARNING: Indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.
iv Features may vary by model.
Contents Notational Conventions.......................................................................................................................... iii Notes, Cautions, and Warnings......................................................................................................... iii 1 Product Features HP LCD Monitors ................................................................................................................................. 1-1 Features ....................................
4 Operating the Monitor CD Software and Utilities ..................................................................................................................... 4-1 Installing Drivers............................................................................................................................. 4-1 Downloading updated drivers from the Internet ............................................................................. 4-1 Pivot Pro Software .............................................
1 Product Features HP LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen.
Product Features ■ CD included: ❏ Drivers ❏ Auto-adjustment software ❏ Documents ❏ Adobe® Acrobat® Reader ❏ Pivot Pro software 1–2 Features may vary by model.
2 Safety and Maintenance Guidelines Important Safety Information The power cord is designed for use with your monitor. To use a different cord, use only a power source and connection compatible with this monitor. WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. The grounding plug is an important safety feature.
Safety and Maintenance Guidelines Maintenance Guidelines To enhance the performance and extend the life of your monitor: ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions. ■ Turn your monitor off when not in use.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Determine whether the monitor will be desktop mounted or wall-mounted. See “Installing the Monitor” in this chapter. 4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen down while preparing it for installation. 5.
Setting Up the Monitor 2. Grip the base near the bottom of the monitor with one hand and hold the top of the monitor with the other hand. Then lift the top part of the monitor until it is unfolded into the desired position. Lifting the monitor to the upright position 3. Lift the monitor to an upright position and place on a flat, stable surface. Push down on the monitor to release the lock. Monitor in upright position 3–2 Features may vary by model.
Setting Up the Monitor Preparing the monitor for wall-mounting WARNING: To reduce the risk of personal injury or of damage to the equipment, check that the wall-mounting fixture is adequately installed and secured before attaching the monitor. Refer to the instructions supplied with the wall-mounting fixture and check that it is capable of supporting the monitor. 1. Disconnect the power cable and any other cables from the monitor. 2. Place the monitor face down on a flat, protected surface. 3.
Setting Up the Monitor 5. Remove the two screws in the monitor base. Lift the monitor base off the monitor. Removing the plate from the back of the monitor Four threaded holes are exposed. These holes are for screws to attach the swing arm or other mounting fixture to the back of the monitor. Threaded holes for attaching wall mount 6. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached.
Setting Up the Monitor Connecting the VGA (Analog) or DVI-D (Digital) Cable Use a VGA video cable or a DVI-D video cable (provided with select models). To use DVI, you must have a DVI-compliant graphic card. Connectors are located on the back of the monitor. Be sure the computer and monitor are turned off and unplugged.
Setting Up the Monitor Connecting the HDMI Cable (Select Models Only) Connect one end of the HDMI cable to the back of the monitor and the other end to a computer with an HDMI connector. Connecting the HDMI cable—connector locations may vary Audio and Video Cables and Adapters The following table shows the cable and adapter types that may be required to connect the monitor to the computer, TV, or set-top box. The number and type of cables required may vary by model.
Setting Up the Monitor High-Bandwidth Digital Content Protection (HDCP) If your monitor supports HDCP, it can receive high-definition content. High-definition content is available in many sources, such as Blu-ray Disc devices or HDTV air or cable broadcasts. If you do not have an HDCP-enabled monitor, you may see a black screen or a lower resolution picture when playing high-definition protected content. Your computer graphic card and monitor must both support HDCP to display protected content.
Setting Up the Monitor Connecting USB Devices to the Monitor You can connect four USB devices, such as a USB flash drive or a digital camcorder, to your monitor. Do this only after you have connected the USB hub cable from the computer to the monitor. 3–8 Features may vary by model.
Setting Up the Monitor Connecting the Power Cable 1. Read the warning below. WARNING: To reduce the risk of electric shock or damage to your equipment: ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. ■ Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
Setting Up the Monitor Cable Management The HP LCD monitors have cable management. 1. Connect all necessary cables to the monitor. 2. Remove the cable management bracket from the base. 3. Gather the cables from both sides of the monitor and place them over the base. 4. Snap the cable management bracket in place over the base to gather and guide the cables. Cables are partially hidden when viewed from the front. . Monitor cables routed under removable bracket 3–10 Features may vary by model.
Setting Up the Monitor Adjusting the Pivot The monitor may be pivoted to make it easy to plug in all the connections (select models only). See “Pivot Pro Software” for more information. 1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the pivot: Full pivot — the monitor pivots 90° to portrait position (select models only). Partial pivot — the monitor pivots 45° (select models only). 2.
Setting Up the Monitor Adjusting the Tilt For optimal viewing, adjust the screen tilt to your own preference, as follows: 1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt. 2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen. Adjusting the monitor tilt Adjusting the Swivel The HP LCD monitor allows a usable range of motion with the swivel feature.
Setting Up the Monitor Adjusting the Monitor Height The HP LCD monitor has a slider height adjustment mechanism with a locking feature. The range of the height adjustment is 4 inches (102 mm). 1. While holding the monitor base, push the monitor down to release the lock mechanism. 2. Move the monitor up or down to the desired position and lock into place. Adjusting the monitor height Keyboard Parking If you need more space on your desktop, place the keyboard under the monitor when not in use.
Setting Up the Monitor 3–14 Features may vary by model.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains the drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor-driver INF and ICM files from the CD, or download them from the Internet. To install the monitor-driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2. Select the language. 3.
Operating the Monitor Using the Auto-Adjustment Function You can easily optimize the screen performance for the VGA input by using the Auto/Select button on the monitor and the auto-adjustment pattern software on the CD provided. Do not use this procedure if your monitor is using a DVI or HDMI input.
Operating the Monitor Front-Panel Controls Control buttons are located on the lower right front of the monitor: Icon Description Power Turns the monitor on and to standby or sleep mode. NOTE: The power button is located on the bottom or front of the monitor depending on the model. Menu Opens, selects, or exits the OSD menu. Volume Adjusts the volume level. Source Chooses video input source from the computer. – Navigates backward through the OSD menu and decreases adjustment levels.
Operating the Monitor OSD Menu Selections The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. After changing an OSD menu item, and if the menu screen has these options, you may choose to: ■ Cancel — to return to the previous menu level. ■ Save and Return — to save all changes and return to the OSD Main Menu screen. This Save and Return option is active only if you change a menu item. ■ Reset — to change back to the previous setting.
Operating the Monitor Icon Main Menu Options Submenu Options Color Description (Continued) Selects the screen color. The factory default is 6500 K or Custom Color, depending on the model. 9300 K Changes to slightly blueish white. 6500 K Changes to slightly reddish white. Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels.
Operating the Monitor Icon Main Menu Options Management (continued) Submenu Options Description (Continued) DDC/CI Support Allows the computer to control some OSD menu features such as brightness, contrast, and color temperature. Set to: On Off The factory default is On. Bezel Power LED Turns the light (LED) in the power button On and Off. When set to Off, the light will remain off at all times.
Operating the Monitor Selecting Video Input Connectors The input connectors are: ■ VGA connector (analog) ■ DVI-D connector (digital) ■ HDMI connector (digital) The monitor automatically determines which inputs have valid video signals, and displays the image. You can connect the VGA cable, the DVI-D cable, or both. If both cables are installed, the default input selection is DVI. The HDMI cable is in place of the DVI-D cable.
Operating the Monitor Adjusting Screen Quality The auto-adjustment feature automatically fine-tunes the image quality for display size, position, clock, and phase each time a new video mode is displayed. For more precise adjustments of VGA input, run the Auto-Adjustment software on the CD. See “Using the Auto-Adjustment Function” in this chapter. If you want additional image-quality improvement, use the Clock and Clock Phase controls of the monitor to fine-tune the image.
Operating the Monitor Webcam (Select Models Only) Install CyberLink YouCam software and driver from the CD that came with your monitor. NOTE: USB connectivity between the monitor and PC is required for the webcam to operate. Use your webcam to: ■ create videos from files on your computer. ■ create snapshots to view, organize, edit, send, and print. ■ create video notes for an enhanced visual calendar and to share.
Operating the Monitor Capturing Webcam Video and Snapshots To use CyberLink YouCam after you install it from the provided CD: 1. Click the Start button. 2. Click All Programs, CyberLink YouCam, and then click CyberLink YouCam again. 3. Click Tutorials to view an instructional video. Having a Video Chat or Making Conference Calls To set up a video chat, you must have a connection to the Internet, an ISP, and software that enables you to make video calls over the Internet.
5 Preparing the Monitor for Shipping Keep the original packing box in a storage area. You may need it later if you move or ship your monitor. WARNING: Before folding the monitor, turn off the monitor power, and disconnect all power, video, and audio cables. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the power plug firmly. Never pull on the cord. CAUTION: The screen is fragile.
Preparing the Monitor for Shipping 5-2 Features may vary by model.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is illuminated (aqua or amber light), and the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank.
Troubleshooting Problem Solution (Continued) Unable to hear audio from built-in speakers. Do the following: No Plug and Play. ■ Ensure the source signal is good by using headphones at the source. ■ Press the Menu button to access the OSD menu. Select Management, and then select Volume to adjust the volume. ■ Turn up the volume with the front panel volume button. ■ Ensure speaker volume is not muted or too low: Click the Start button, Control Panel, and Hardware and Sound.
Troubleshooting Getting Support from hp.com Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.
Troubleshooting A–4 Features may vary by model.
B Technical Specifications All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower. HP LCD Monitor Face treatment: Glare polarizer with hard coating Input Terminals: ■ VGA connector (select models) ■ DVI-D 24-pin D-type connector (select models) ■ HDMI connector (select models) Specifications model 2309p Display Type: TFT LCD active matrix Viewable Image Size: 23 in. (58.
Technical Specifications Specifications (Continued) model 2509p Display Type: TFT LCD active matrix Viewable Image Size: 25 in. (63.44 cm) diagonal Tilt: –5° to +25° Maximum Weight (unpacked): 21.1 lb (9.6 Kg) Dimensions (h x w x d): 24.3 x 20.3 x 9.3 in. (617 x 515 x 235 mm) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz analog mode Text Mode: 720 x 400 Dot Pitch: 0.29 x 0.
Technical Specifications Preset Video and High-Definition Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen. Factory Preset Video Input Modes, 2309p and 2509p Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.47 59.94 2 720 x 400 31.47 70.09 3 800 x 600 37.88 60.32 4 1024 x 768 48.36 60.00 5 1280 x 720 45.00 60.00 6 1280 x 960 60.00 60.00 7 1280 x 1024 63.98 60.
Technical Specifications LCD Monitor Quality and Pixel Policy The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life: Disposal of this material can be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org).
Agency Regulatory Notices Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Agency Regulatory Notices EPA ENERGY STAR® Compliance Products marked with the ENERGY STAR® logo on the packaging box qualify with the U.S. Environmental Protection Agency’s ENERGY STAR® guidelines for energy efficiency. Products with the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and help protect the environment. ENERGY STAR® is a registered trademark owned by the U.S. government.
Agency Regulatory Notices The Table of Toxic and Hazardous Substances/Elements and their Content as required by China’s Management Methods for Controlling Pollution by Electronic Information Products Toxic and Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Liquid Crystal Display Panel X X O O O O Chassis/Other X O O O O O O: Indicates that this toxic or haz
Agency Regulatory Notices C–6 Features may vary by model.
D Index A M adjustments maintenance swivel 3-12 cleaning 2-2 tilt 3-11 – 3-12 guidelines 2-2 audio and video cables and adapters 3-6 monitor conditions Auto Adjustment in Progress 4-7 B base unfolding 3-2 C cleaning 2-2 connecting audio cable 3-7 DVI-D 3-5 HDMI 3-6 power cable 3-9 Check Video Cable 4-7 Input Signal Out of Range 4-7 Monitor Going to Sleep 4-7 No Input Signal 4-7 OSD Lock-out 4-7 monitor operation 4-1 – 4-10 monitor setup 3-1 – 3-13 P power cable connecting 3-9 power saver 4-8 V
Index T technical specifications B-1 – B-4 U unpacking 3-1 tilt adjustment 3-11 – 3-12 troubleshooting A-1 – A-3 V video and audio cables and adapters 3-6 video input connectors selecting 4-7 Part number: 575820-001 D–2 Features may vary by model.
