HP LaserJet M4345 MFP User Guide
HP LaserJet M4345 Series MFP User Guide
Copyright and License Trademark Credits © 2006 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Linux is a U.S. registered trademark of Linus Torvalds. The information contained herein is subject to change without notice.
Table of contents 1 Device basics Device comparison ................................................................................................................................ 2 Features comparison .............................................................................................................................3 Walkaround ............................................................................................................................................ 6 Accessories and supplies ..
Default E-mail Options ........................................................................................................ 26 Default Send to Folder Options .......................................................................................... 27 Default Print Options ........................................................................................................... 28 Time/Scheduling menu ......................................................................................................
Select print media ................................................................................................................................72 Printing and paper-storage environment ............................................................................................. 77 Load media ..........................................................................................................................................78 Load the flatbed scanner .................................................
Use features in the Windows printer driver ....................................................................................... 106 Create and use quick sets ................................................................................................ 106 Use watermarks ................................................................................................................ 107 Resize documents .....................................................................................................
Use the auto-complete function ....................................................................... 134 Use the address book ........................................................................................................................ 135 Create a recipient list ........................................................................................................ 135 Use the local address book ..............................................................................................
11 Problem solving Problem-solving checklist .................................................................................................................. 168 Factors that affect performance ........................................................................................ 168 Problem-solving flowchart ................................................................................................................. 169 Solve general device problems .................................................
Performance problems ..................................................................................................... 222 Solve fax problems ............................................................................................................................ 223 Solve sending problems ................................................................................................... 223 Solve receiving problems .....................................................................................
Physical specifications ....................................................................................................................... 248 Electrical specifications ..................................................................................................................... 248 Acoustic specifications ...................................................................................................................... 249 Operating environment ...............................................
1 ENWW Device basics ● Device comparison ● Features comparison ● Walkaround ● Device software 1
Device comparison 2 HP LaserJet M4345 MFP (base model) HP LaserJet M4345x MFP The HP LaserJet M4345 comes standard with the following items: The HP LaserJet M4345x includes all of the features of the base model plus the following items: ● 100-sheet input tray (tray1) ● Automatic duplex printing accessory (duplexer) ● 500-sheet input tray (tray2) ● Additional 500-sheet feeder (tray3) ● Automatic document feeder (ADF) that holds up to 50pages ● 33.
Features comparison Feature HP LaserJet M4345 Functions ● Two-sided copying (duplexing) ● Image modification ● Color digital sending ● Document finishing ● 45pages per minute (ppm) when scanning and printing on letter-size paper; 43(ppm) when copying and printing on A4-size paper ● 25% to 400% scalability when using the scanner glass ● 25% to 200% scalability when using the automatic document feeder (ADF) ● Less than 10 seconds to print the first page ● Transmit Once, Raster Image Proces
Copying and sending ● Modes for text, graphics, and mixed text and graphics formats ● A job-interruptfeature (at copy boundaries) ● Xenon lamp for instant-on copying ● Multiple pages per sheet ● Operator attendance animations (for example, jam recovery) ● E-mail compatibility ● A sleep feature that saves energy ● Automaticduplex(two-sided) scanning NOTE An automatic duplex printing accessory is required for two-sided copying.
Paper output Connectivity ENWW ● Standard output bin: The standard output bin is located on the left side of the device. This bin can hold up to 500sheets of paper. ● ADF output bin: The ADF output bin is underneath the ADF input tray. The bin holds up to 50sheets, and the device automatically stops when this bin is full. ● Optional stapler/stacker: The stapler/stacker staples up to 30sheets and stacks up to 500sheets.
Walkaround 6 1 Document-feeder assembly 2 Document-feeder top cover 3 Document-feeder input tray 4 Top cover (provides access to the print cartridge) 5 Top-cover lever 6 Tray1 (multipurpose tray) 7 Jam-access lever 8 Tray-number indicator 9 Paper-level indicator 10 Control-panel keypad 11 Control-panel display 12 Control-panel status lights 13 Scanner lock Chapter 1 Device basics ENWW
14 Output bin 15 Optional duplexer 16 On/off switch 17 Power connection 18 Interface ports 19 Formatter cover (provides access to the memory DIMM slot, hard disk, and analog-fax accessory) Accessories and supplies ENWW 1 500-sheet feeder (Q5968A) (See the note that follows) 2 Duplexer (Q5969A) 3 Envelope feeder (Q2438B) Walkaround 7
4 Stapler/stacker (Q5691A) 5 Memory DIMM 6 HPJetdirect print server (EIO card) 7 Hard-disk accessory (EIO card) 8 Storage cabinet/stand (Q5970A) 9 3-bin mailbox (Q5692A) 10 Staple cartridge (C8091A) 11 Print cartridge (Q5945A) 12 HP LaserJet Analog Fax Accessory 300 (Q3701A) See Order parts, accessories, and supplies for information about ordering accessories and supplies. NOTE The device accommodates up to three optional 500-sheet feeders.
Locking and unlocking optional accessories For more stability to prevent the device from tipping over, the optional 500-sheet feeders and the cabinet are automatically locked to the bottom of the device. When accessories are installed, verify that the lock on each accessory is in the rear (locked) position. To unlock the accessories, slide the lever to the forward (unlocked) position.
Device software The printing-system software is included with the device. See the getting started guide for installation instructions. The printing system includes software for end users and network administrators, and printer drivers for access to the features and communication with the computer. NOTE For a list of printer drivers and updated software, go to http://www.hp.com/go/ M4345_software.
Select the correct printer driver Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages. The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers. ● Use the PCL 6 printer driver for the best overall performance.
Update Now If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Open the printer drivers), on the Device Settings tab, click the Update Now button to update the driver. HP Driver Preconfiguration HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments.
Open the printer drivers Operating System To change the settings for all print jobs until the software program is closed To change the default settings for all print jobs To change the device configuration settings Windows 2000, XP, and Server 2003 1. On the File menu in the software program, click Print. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2.
Software for Macintosh computers The HPinstaller provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HPPrinter Utility for use with Macintosh computers. For network connections, use the embedded Web server (EWS) to configure the device. See Embedded Web server.
Utilities The device is equipped with several utilities that make it easy to monitor and manage the device on a network. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks: ● Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.
2 ENWW Control Panel ● Use the control panel ● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets menu ● Service menu 17
Use the control panel The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status. Control-panel layout The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights. 18 1 Attention light The Attention light indicates that the device has a condition that requires intervention.
Home screen The home screen provides access to the device features, and it indicates the current status of the device. NOTE Depending on how the system administrator has configured the device, the features that appear on the home screen can vary.
Buttons on the touchscreen The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button. Home button. Touch the home button to go to the Home screen from any other screen. Start button. Touch the Start button to begin the action for the feature that you are using. NOTE The name of this button changes for each feature. For example, in the Copy feature, the button is named Start Copy. Stop button.
Navigate the Administration menu From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure.
Information menu Use this menu to print information pages and reports that are stored internally on the device. Table 2-1 Information menu Menu item Sub-menu item Configuration/Status Pages Fax Reports Values Description Administration Menu Map Print (button) Shows the basic structure of the Administration menu and current administration settings. Configuration Page Print (button) A set of configuration pages that show the current device settings.
Default Job Options menu Use this menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default options are used.
Default Copy Options Table 2-3 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Type the number of copies. The factory default setting is 1. Set the default number of copies for a copy job. Number of Sides 1 Set the default number of sides for copies. 2 Staple/Collate Staple None (default) Set up options for stapling and collating sets of copies.
Default Fax Options Table 2-4 Fax Send menu Menu item Sub-menu item Resolution Values Description Standard (100x200dpi) (default) Use this feature to set the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Fine (200x200dpi) Superfine (300x300dpi) Image Adjustment Background Cleanup Adjust the value within the range.
Default E-mail Options Use this menu to set default options for e-mails that are sent from the device. Menu item Values Description Document File Type PDF (default) Choose the file format for the e-mail. JPEG TIFF M-TIFF Output Quality High (large file) Choosing higher quality for output increases the size of the output file. Medium (default) Low (small file) Resolution 75 DPI Use this feature to select the resolution. Use a lower setting to create smaller files.
Default Send to Folder Options Use this menu to set default options for scan jobs sent to the computer. Menu item Values Description Color/Black Color scan Specify whether the file will be in black or in color. Black/white scan (default) Document File Type PDF (default) Choose the file format for the file. M-TIFF TIFF JPEG TIFF version TIFF 6.0 (default) Use this feature to specify the TIFF version to use when saving scanned files. TIFF (post 6.
Default Print Options Use this menu to set default options for jobs that are sent from a computer. Table 2-6 Default Print Options menu Menu item Values Description Copies Per Job Type a value. Use this feature to set the default number of copies for print jobs. Default Paper Size (List of supported sizes.) Choose a paper size. Millimeters Configure the default paper size that is used when the user selects Custom as the paper size for a print job.
Time/Scheduling menu Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode. NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-7 Time/Scheduling menu Menu item Sub-menu item Date/Time Date Format Sub-menu item Values Description YYYY/MMM/DD (default) Use this feature to set the current date and time, and to set the date format and time format that are used to time-stamp outgoing faxes.
Table 2-7 Time/Scheduling menu (continued) Menu item Sub-menu item Fax Printing Fax Printing Mode Sub-menu item Values Description Store all received faxes If you have concerns about the security of private faxes, use this feature to store faxes rather than having them automatically print by creating a printing schedule.
Management menu Use this menu to set up global device-management options. NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-8 Management menu Menu item Sub-menu item Values Description Stored Job Management Quick Copy Job Storage Limit Select the maximum number of jobs to store Use this menu to view and manage any jobs that are stored on the device.
Initial Setup menu The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Table 2-9 Networking and I/O Menu item Sub-menu item I/O Timeout Parallel Input NOTE This item appears only if an EIO accessory is installed. Embedded Jetdirect High Speed Values Description Select a value in the range.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCPv4 server. If selected and a DHCP lease exists, DHCP Release and DHCP Renew menus are available to set DHCP lease options. Auto IP: Use automatic link-local IPv4 addressing. An address in the form 169.254.x.x is assigned automatically. Manual: Use the Manual Settings menu to configure TCP/IPv4 parameters.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item IPV6 Settings Sub-menu item Values and Description Secondary DNS Specify the IP address (n.n.n.n) of a Secondary Domain Name System (DNS) Server. Enable Use this item to enable or disable IPv6 operation on the print server. Off (default): IPv6 is disabled. On: IPv6 is enabled. Address Use this item to manually configure an IPv6 address. Manual Settings: Use the Manual Settings menu to enable and manually configure a TCP/ IPv6 address.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item IPX/SPX Enable Sub-menu item Values and Description Off: Disable the IPX/SPX protocol. On (default): Enable the IPX/SPX protocol. Frame Type Selects the frame-type setting for your network. Auto: Automatically sets and limits the frame type to the first one detected. EN_8023, EN_II, EN_8022, and EN_SNAP: Frametype selections for Ethernet networks. AppleTalk Enable Off (default): Disable the AppleTalk protocol.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description Depending on the execution time, a selected test runs continuously until either the device is turned off, or an error occurs and a diagnostic page is printed. LAN HW Test CAUTION Running this embedded test will erase your TCP/IP configuration. This test performs an internal loopback test. An internal loopback test will send and receive packets only on the internal network hardware.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Ping Test Values and Description This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items: Dest Type Specify whether the target device is an IPv4 or IPv6 node. Dest IP IPV4: Type the IPv4 address. IPV6 : Type the IPv6 address.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Ping Results Link Speed Values and Description Use this item to view the ping test status and results using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed.
Table 2-10 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description 100TX Full: 100 Mbps, full-duplex operation. 100TX Auto: Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full: 1000 Mbps, full-duplex operation. Print Protocols ENWW Use this item to print a page that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC.
Fax Setup Table 2-11 Fax Setup menu Menu item Sub-menu item Required Settings Location Sub-menu item Values Description (Countries/regions listed) Configure the settings that are legally required for outgoing faxes. Disabled Use this feature to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the correct driver installed.
Table 2-11 Fax Setup menu (continued) Menu item Sub-menu item Fax Send Settings Fax Dial Volume Sub-menu item Values Description Off Use this feature to set the volume of the tones that you hear while the device dials the fax number. Medium (default) High Error Correction Mode Enabled (default) Disabled JBIG Compression Disabled Enabled (default) When Error Correction Mode is enabled and an error occurs during fax transmission, the device sends or receives the error portion again.
Table 2-11 Fax Setup menu (continued) Menu item Sub-menu item Sub-menu item Fax Receive Settings Rings To Answer Ring Interval Values Description The range varies by location. The factory default is 2 rings. Use this feature to specify the number of rings that must occur before the fax modem answers. Default (default) Use this feature to control the time between rings for incoming faxes. Custom Ringer Volume Off Set the volume for the fax ring-tone.
E-mail Setup Use this menu to enable the e-mail feature and to configure basic e-mail settings. NOTE To configure advanced e-mail settings, use the embedded Web server. For more information, see Embedded Web server. Table 2-12 E-mail Setup menu Menu item Values Description Address Validation On (default) This option enables the device to check e-mail syntax when you type an e-mail address. Valid e-mail addresses require the "@" sign and a ".".
Device Behavior menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-14 Device Behavior menu Menu item Sub-menu item Sub-menu item Values Description Language Select the language from the list. Use this feature to select a different language for control-panel messages. When you select a new language, the keyboard layout might also change.
Table 2-14 Device Behavior menu (continued) Menu item Sub-menu item Tray Behavior Use Requested Tray Sub-menu item Values Description Exclusively (default) Use this feature to control how the device handles jobs that have specified a specific input tray.
Table 2-14 Device Behavior menu (continued) Menu item Sub-menu item General Copy Behavior Scan Ahead Sub-menu item Values Description Enabled (default) Use this feature to turn on no-wait scanning. With Scan Ahead enabled, the pages in the original document are scanned to disk and held until the device becomes available. Disabled Auto Print Interrupt Enabled Disabled When this feature is enabled, copy jobs can interrupt print jobs that are set to print multiple copies.
Table 2-14 Device Behavior menu (continued) Menu item Sub-menu item General Print Behavior Sub-menu item Values Description Default Paper Size Select from the list of paper sizes. Use this feature to configure the default paper size used for print jobs. Override A4/Letter No Use this feature to print on letter-size paper when an A4 job is sent but no A4-size paper is loaded in the device (or to print on A4 paper when a letter-size job is sent but no letter-size paper is loaded).
Table 2-14 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a value between 5 and 128 lines. The factory default is 60 lines. PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features. Orientation Portrait (default) Select the orientation that is most often used print jobs. Select Portrait if the short edge is at the top or select Landscape if the long edge is at the top.
Print Quality menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-15 Print Quality menu Menu item Sub-menu item Values Description Set Registration Test Page Print (button) Use Set Registration to shift the margin alignment to center the image on the page from top to bottom and from left to right. You can also align the image on the front with the image printed on the back. Print a test page for setting the registration.
Table 2-15 Print Quality menu (continued) Menu item Sub-menu item Toner Density Calibration/Cleaning Auto Cleaning Values Description Choose from a range of 1 to 5. 3 is the default. Lighten or darken the print on the page. 1 is the lightest and 5 is the darkest. Enabled When auto-cleaning is on, the device prints a cleaning page when the page count reaches the value that is set in Cleaning Interval. Disabled Cleaning Interval 1000 2000 Set the interval when the cleaning page should be printed.
Troubleshooting menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-16 Troubleshooting menu Menu item Sub-menu item Sub-menu item Values Description Event Log Print (button) This feature shows the event codes and their corresponding engine cycles on the display, and it allows you to print the full event log.
Table 2-16 Troubleshooting menu (continued) Menu item Sub-menu item Paper Path Test Sub-menu item Values Description Test Page Print (button) Generate a test page for testing paper handling features. You can define the path that is used for the test in order to test specific paper paths. Source All trays Specify whether the test page will be printed from all trays or from a specific tray. Tray 1 Tray 2 (Additional trays are shown, if applicable.
Table 2-16 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Values Description Finishing Paper Path Test Staples Finishing Options Choose from a list of available options. Test paper handling features for the finisher. Select the option that you want to test. Media Size Letter Select the paper size for the Finishing Paper Path Test. Legal A4 Executive (JIS) 8.5 x 13 Media Type Select the paper type for the Finishing Paper Path Test.
Table 2-16 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Values Component Test Exercise individual parts independently to isolate noise, leaking, or other issues. To start the test, select one of the components. The test will run the number of times specified by the Repeat option. You might be prompted to remove parts from the device during the test. Press the Stop button to abort the test. Print/Stop Test Continuous value from 0 to 60,000 milliseconds.
Resets menu Table 2-17 Resets menu Menu item Values Description Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that are stored on the device. Clear Fax Activity Log Yes Use this feature to clear all events from the Fax Activity Log. No (default) Restore Factory Telecom Setting Restore (button) Use this option to restore the telephone-related settings that are in the Initial Setup menu to factory default values.
Service menu The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.
3 Input/output (I/O) This chapter describes how to configure certain network parameters on the device.
USB configuration This device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Network configuration You might need to configure certain network parameters on the device.
6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch IP Address. 12. Touch the IP Address text box. 13. Use the touchscreen keypad to type the IP address. 14. Touch OK. 15. Touch Save. Set the subnet mask 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual.
4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Default Gateway. 12. Touch the Default Gateway text box. 13. Use the touchscreen keyboard to type the default gateway. 14. Touch OK. 15. Touch Save. Configure TCP/IPv6 parameters For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide.
7. Touch Off. 8. Touch Save. Disable AppleTalk 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch AppleTalk. 6. Touch Enable. 7. Touch Off. 8. Touch Save. Disable DLC/LLC 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch DLC/LLC. 6. Touch Enable. 7. Touch Off. 8. Touch Save.
4 Media and trays This chapter contains the following sections: ENWW ● General media specifications ● General guidelines for media ● Media considerations ● Select print media ● Printing and paper-storage environment ● Load media ● Control print jobs ● Select output bins 63
General media specifications For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at http://www.hp.com/support/ljpaperguide) . 64 Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in ream Flat within 5 mm (0.02 in) Cut edge conditions Cut with sharp blades with no visible fray.
General guidelines for media Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Guide. See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to http://www.hp.com/support/ljpaperguide.
● Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to the temperature of the fuser. ● Do not use paper that is embossed or coated, or any media that is not designed to withstand the fusing temperature of the device. Do not use letterhead paper or preprinted forms that are made with dyes or inks that cannot withstand the heat of the fuser. To order HP LaserJet printing supplies, see Order parts, accessories, and supplies.
Media considerations Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 105g/m2 (28lb) or jamming might occur.
1 Acceptable envelope construction 2 Unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins The following gives typical address margins for a commercial #10 or DL envelope.
Label construction When selecting labels, consider the quality of each component: ● Adhesives: The adhesive material should be stable at 200C (392F), the printer's fusing temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than 13mm (0.5inch) of curl in any direction.
Card stock guidelines Set margins at least 2mm (0.08in.) away from the edges. Letterhead and preprinted forms Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers.
Media type Fuser mode setting Plain Normal Preprinted Normal Letterhead Normal Transparency Low 2 Prepunched Normal Labels Normal Bond Normal Recycled Normal Color Normal Light Low 1 Card stock Normal Rough High 1 Envelope Normal To reset the fuser modes to the default settings, touch the Administration menu at the device control panel. Touch Print Quality, touch Fuser Modes, and then touch Restore Modes.
Select print media Table 4-1 Supported types of media Type of media Tray1 Trays 2, 3, 4, and 5 Optional duplexer Optional envelope feeder 3-bin mailbox or stacker part of stapler/stacker Stapler part of stapler/stacker Plain X X X X X X Preprinted X X X X X X Letterhead X X X X X X Transparency X X Prepunched X X Labels X X Bond X Recycled X X X X X X X X X X X X X X X X X Color X X X X X X Cardstock X X X12 Rough X X X Envelope X X X
Table 4-2 Tray1 supported sizes and weights (continued) 1 2 3 Size Dimensions1 Weight Capacity2 Envelope Commercial #10 105x241mm (4.1x9.5inches) 75to105g/m2 (20to28lb) 10envelopes EnvelopeDL ISO 110x220mm (4.3x8.7inches) EnvelopeC5 ISO 162x229mm (6.4x9.0inches) EnvelopeB5 ISO 176x250mm (6.9x9.8inches) EnvelopeMonarch #7-3/4 98x191mm (3.9x7.5inches) The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
Table 4-4 Optional duplexer supported sizes and weights Size Dimensions Weight Letter 216x279mm (8.5x11inches) 60to120g/m2 (16to32lb) A4 210x297mm (8.3x11.7inches) Executive 184x267mm (7.3x10.5inches) Legal 216x356mm (8.5x14inches) B5 (JIS) 182x257mm (7.2x10.1inches) A5 148 x 210 mm (5.8x8.3inches) 8.5x13 216x330mm (8.5x13inches) Executive (JIS) 216x330mm (8.5x13inches) 16K 197x273mm (7.75x10.
Table 4-6 Optional 3-bin mailbox or stacker part of the stapler/stacker supported sizes and weights Size Dimensions1 Letter 216x279mm (8.5x11inches) A4 210x297mm (8.3x11.7inches) Executive 184x267mm (7.3x10.5inches) Legal 216x356mm (8.5x14inches) B5 (JIS) 182x257mm (7.2x10.1inches) A5 148x210mm (5.8x8.3inches) Statement 140x216mm (5.5x8.5inches) 8.5x13 216x330mm (8.5x13inches) Executive(JIS) 216x330mm (8.5x13inches) DPostcard(JIS) 148x200mm (5.8x7.9inches) 16K 197x273mm (7.75x10.
Table 4-8 ADF supported sizes and weights Size Dimensions Weight Capacity Letter 216x279mm (8.5x11inches) 60to120g/m2 (16to32lb) 50sheets of 75g/m2 (20lb) paper A4 210x297mm (8.3x11.7inches) A5 148x210mm (5.8x8.3inches) Legal 216x356mm (8.
Printing and paper-storage environment Ideally, the printing and paper-storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room.
Load media This section contains information about loading standard- and custom-size media into the input trays. CAUTION To avoid a jam, never add or remove paper from a tray while printing or copying from that tray. To avoid damaging the MFP, print labels and envelopes from tray1 only. Print on only one side of labels, envelopes, and transparencies. Load the flatbed scanner Place the document face-down on the scanner glass. Load the ADF Load the document face-up in the ADF.
8. Load paper according to size and finishing options. See Select print media for information about loading preprinted, letterhead, and prepunched paper. CAUTION To avoid jams, print sheets of labels one sheet at a time. 9. Adjust the media guides so they lightly touch the media stack, but do not bend the media. 10. Make sure the media fits under the tabs on the guides and not above the load level indicators. NOTE If printing on long media also pull out the tray extension until it stops. 11.
Load standard-size media in trays 2, 3, 4, and 5 NOTE Do not load envelopes in trays 2, 3, 4, or 5. Use only tray1 for printing on envelopes. 1. Open the tray until it stops. 2. Load the media into the tray. NOTE See Load letterhead, prepunched, or preprinted paper for information about loading preprinted, letterhead, and prepunched paper. 80 3. Adjust the media-length guide by pressing the tab on the guide and moving it until it touches the media stack. 4.
5. Close the tray. NOTE Depending on the size that you selected, the MFP might prompt you to move the media guides. Follow the instructions on the control panel. Load custom-size media in trays 2, 3, 4, and 5 ENWW 1. Open the tray until it stops. 2. Press the tab on the left media guide and slide the guide all the way out. 3. Press the tab on the front media guide and slide the guide all the way out.
4. Load the media into the tray. NOTE See Load letterhead, prepunched, or preprinted paper for information about loading preprinted, letterhead, and prepunched paper. 82 5. Adjust the left media guide by pressing the tab on the guide and sliding the guide until it gently touches the media stack 6. Adjust the front media guide by pressing the tab on the guide and sliding the guide until it gently touches the media stack. 7. Look at the package for the ream of paper.
specify the exact dimensions of the custom-size media that is loaded in the tray. When you specify exact dimensions, the dimensions appear as the size, rather than Custom. Touch Custom. The UNIT OF MEASURE menu appears. NOTE The MFP might prompt you to move the media guides. Follow the instructions on the control panel. 10. Touch MILLIMETERS or touch INCHES. 11. Use the numeric keypad to select the X dimension (short edge). 12. Touch OK. 13. Use the numeric keypad to select the Y dimension (long edge). 14.
Load envelopes in tray1 1. Open tray1, but do not pull out the extension. Most envelopes feed best without the extension. However, oversize envelopes might need the extension. 2. Load up to 10envelopes in the center of tray1 with the front side facing up, and the postage-end toward the MFP. Slide the envelopes into the MFP as far as they will go without forcing them. 3. Adjust the guides to touch the envelope stack without bending the envelopes.
● Do not print on both sides of labels. ● Do not print on sheets from which labels have been removed. Load transparencies Use only transparencies that are recommended for use in laser printers. For transparency specifications, see Transparencies. ● At the control panel, scroll to and touch Administration, scroll to and touch Print Quality, touch Fuser Modes, touch Transparency, and touch Low2. CAUTION Failure to set the fuser mode to Low2 can permanently damage the MFP and fuser.
NOTE For more information about paper that has a special finish, such as laid or bond paper, see Load paper that has a special finish. For tray1, load the paper with the front side facing up, and the top, short edge toward the MFP. For tray2 and the optional 500-sheet trays, load the paper with the front side facing down, and the top, short edge toward the right. Load paper that has a special finish Some paper has a special finish, such as laid paper, bond paper, and cockled paper.
For tray2 and the optional 500-sheet trays, load paper with the front side facing down, and the top, short edge toward the right. Load small sizes, custom sizes, or heavy paper Custom-size paper can be printed from tray1, tray2, or an optional 500-sheet tray. NOTE The MFP might print at a slower speed when printing on small sizes, custom sizes, and heavy paper. For more information about paper that has a special finish, such as laid or bond paper, see Load paper that has a special finish.
Guidelines for custom-size paper Follow these guidelines when printing on any custom-size paper: ● Feed the paper short-edge first. ● In your program, set page margins at least 4.23mm (0.17inch) away from the edges. ● Set the custom size in the program, in the printer driver, or at the MFP control panel.
Control print jobs When a job is sent to the printer, the printer driver controls what paper tray is used to pull media through the printer. By default, the printer automatically selects the tray, but a specific tray can be chosen based on three user-specified settings: Source, Type, and Size. These settings are available from the Application Setting dialog box, the Print dialog box, or the printer driver. Setting Description Source Directs the printer to pull paper from a user-specified tray.
Select output bins The MFP has two output-bin locations: the ADF output bin and the standard output bin(s) on the output device. When documents are scanned or copied by using the ADF, the original documents are automatically delivered to the ADF output bin. Copies are delivered to the standard output bin or the output bin(s) on the stapler/stacker or to the 3-bin mailbox.
You can select face-up or face-down output on the Output tab in the printer driver. See Supported printer drivers. NOTE If you select Face-up (Straightest Path), the stapler/stacker cannot staple the job.
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5 ENWW Use device features ● Use the stapler ● Use job storage features 93
Use the stapler The optional stapler/stacker can staple jobs of up to 30sheets of 75g/m2 (20lb) paper. The stapler can staple these sizes: A4, Letter, Legal, Executive (JIS), and 8.5x13. It can stack up to 500sheets of paper. ● Paper weight can range from 60to120g/m2 (16to32lb). Heavier paper might have a stapling limit of fewer than 30sheets. ● If the job consists of only one sheet, or if it consists of more than 30sheets, the MFP delivers the job to the bin, but the MFP does not staple the job.
3. Touch Default Copy Options. 4. Touch Staple/Collate. 5. Touch Staple. 6. Touch the staple option you want to use. NOTE Selecting the stapler at the printer control panel changes the default setting to Staple. It is possible that all print jobs will be stapled. However, settings that are changed in the printer driver override settings that are changed at the control panel.
Set the stapler at the control panel for a single copy job NOTE The following procedure sets the stapling option for only the current copy job. 1. Scroll to and touch Copy. 2. Touch Staple/Collate. 3. Touch the staple option you want to use. Configure the device to stop or continue when the staple cartridge is empty You can specify whether the MFP stops printing when the staple cartridge is empty or if it continues printing but does not staple the jobs. 1. Scroll to and touch Administration. 2.
ENWW 2. Open the staple-cartridge cover. 3. Grasp the green staple-cartridge handle and pull the old staple cartridge out of the stapler unit. 4. Insert the new staple cartridge into the stapler unit and push down on the green handle until the unit snaps into place. 5. Close the staple-cartridge cover, and slide the stapler/stacker into the MFP.
Use job storage features The following job-storage features are available for this device: ● Proof and hold jobs: This feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. ● Private jobs: When you send a private job to the device, the job does not print until you provide the required personal identification number (PIN) at the control panel.
The device prints one copy of the job for you to proof. Then, see Navigate the Administration menu. Print the remaining copies of a proof and hold job At the device control panel, use the following procedure to print the remaining copies of a job held on the hard disk. 1. From the Home screen, touch Job Storage. 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds the job. 4. Scroll to and touch the job that you want to print. 5.
Use the private job feature Use the private printing feature to specify that a job is not printed until you release it. First, set a 4digit PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job. After you have sent the print job to the device, you must use the PIN to print the job. Create a private job To specify that a job is private, in the driver, select the Private Job option, type a user name and job name, and then type a four-digit PIN.
Use the QuickCopy feature The QuickCopy feature prints the requested number of copies of a job and stores a copy on the device hard disk. Additional copies of the job can be printed later. This feature can be turned off in the printer driver. The default number of different QuickCopy jobs that can be stored on the device is 32. At the control panel, you can set a different default number. See Navigate the Administration menu.
Use the stored job feature You can save a print job to the device hard disk without printing it. You can then print the job at any time at the device control panel. For example, you might want to download a personnel form, calendar, time sheet, or accounting form that other users can print when they need it. You also can create a stored copy job at the device control panel that can be printed at a later time. Create a stored copy job 1.
If the file has job. (lock symbol) next to it, the job is a private job and requires a PIN. See Print a private Delete a stored job Jobs stored on the device hard disk can be deleted at the control panel. 1. From the Home screen, touch Job Storage. 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds the stored job. 4. Scroll to and touch the stored job that you want to delete. 5. Touch Delete. 6. Touch Yes.
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6 ENWW Print ● Use features in the Windows printer driver ● Use features in the Macintosh printer driver ● Cancel a print job 105
Use features in the Windows printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer-driver Help.
Use watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. From the Effects tab, click the Watermarks drop-down list. 4. Click the watermark that you want to use. To create a new watermark, click Edit. 5. If you want the watermark to appear only on the first page of the document, click First Page Only. 6.
Set a custom paper size from the printer driver 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper or Paper/Quality tab, click Custom. 4. On the Custom Paper Size window, type the name of the custom paper size. 5. Type the paper-size length and width. If you type a size that is too small or too large, the driver adjusts the size to the minimum or maximum size that is allowed. 6.
Print multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. In the section for Document Options, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. If the number of pages is greater than 1, select the correct options for Print Page Borders and Page Order. ● 6.
Print on both sides of the paper When duplex printing is available, you can automatically print on both sides of a page. If duplex printing is not available, you can manually print on both sides of a page by feeding the paper through the product a second time. NOTE In the printer driver, Print on Both Sides (manually) is available only when duplex printing is not available or when duplex printing does not support the type of print media being used.
Print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first. ● For all other trays, load letterhead paper with front side down, and the top edge at the back of the tray. CAUTION To avoid jams, do not load paper that is heavier than 105 g/m2 (28 lb bond). 2.
1. Long-edge landscape Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom. 2. Short-edge landscape Every printed image is oriented right-side-up. Facing pages are read from top to bottom. 3. Long-edge portrait This is the default setting, and the most common layout used. Every printed image is oriented right-side-up. Facing pages are read from top to bottom. 4. Short-edge portrait Every other printed image is oriented upside-down.
Use features in the Macintosh printer driver When you print from a software program, many of the device features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer-driver Help.
Print a cover page You can print a separate cover page for your document that includes a message (such as “Confidential”). 1. Open the printer driver (see Open the printer drivers). 2. On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or After Document. 3. In the Cover Page Type pop-up menu, select the message that you want to print on the cover page. NOTE To print a blank cover page, select Standard as the Cover Page Type.
Print on both sides of the paper When duplex printing is available, you can automatically print on both sides of a page. Otherwise, you can manually print on both sides of a page by feeding the paper through the device a second time. CAUTION To avoid jams, do not load paper that is heavier than 105g/m2 (28-lb bond). Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job.
Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software. NOTE It can take some time for all printing to clear after you have canceled a print job. Stop the current print job from the control panel 1. Press Stop on the control panel. 2. On the touchscreen, on the Device Has Been Paused screen, touch Cancel current job.
7 Copy This device can function as a standalone, walk-up copier. It is not necessary to install the printing system software on the computer, nor is it necessary to have the computer turned on to make photocopies. You can adjust the copy settings at the control panel. You can also copy originals by using either the document feeder or the scanner glass. The device can process copying, printing, and digital-sending jobs simultaneously.
Use the Copy screen From the Home screen, touch Copy to view the Copy screen. The Copy screen is shown in Figure 7-1 Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options.
Set the default copy options You can use the administration menu to establish default settings that apply to all copy jobs. If necessary, you can override most settings for an individual job. After that job is complete, the device returns to the default settings. 1. From the Home screen, scroll to and touch Administration. 2. Touch Default Job Options, and then touch Default Copy Options. 3. Several options are available. You can configure defaults for all options, or for only some options.
Basic copy instructions This section provides the basic instructions for copying. Copy from the scanner glass Use the scanner glass to make as many as 999 copies of small, lightweight media (less than 60 g/m2 or 16 lb) or heavy media (more than 105 g/m2 or 28 lb). This includes media such as receipts, newspaper clippings, photographs, old documents, worn documents, and books. Place original documents face-down on the glass. Align the corner of the original with the upper-left corner of the glass.
Adjust the copy settings The device offers several features so you can optimize copied output. These features are all available on the Copy screen. The Copy screen consists of several pages. From the first page, touch More Options to go to the next page. Then touch the up or down arrow buttons to scroll to other pages. For details about how to use an option, touch the option, and then touch the help ( ) button in the upper-right corner of the screen.
Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document feeder input tray with the first page facing up, and with the top of the page leading into the document feeder. 2. Touch Start Copy. The odd-numbered pages are copied and printed. 3.
Make two-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. NOTE Two-sided copying from the flatbed scanner glass is not supported. 2. On the control panel, touch Copy. 3. Touch Sides. 4. Touch 2-sided original, 2-sided output. 5. Touch OK. 6. Touch Start Copy. Make one-sided copies from two-sided documents ENWW 1.
Copy mixed-size originals You can copy original documents that are printed on different sizes of paper as long as the sheets of paper have one common dimension. For example, you could combine letter and legal sizes, or you could combine A4 and A5 sizes. 1. Arrange the sheets in the original document so they all have the same width. 2. Place the sheets face-up into the document feeder, and adjust both paper guides against the document. 3. From the Home screen, touch Copy. 4. Touch Original Size.
Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this order: 1,1,2,2,3,3. To use the automatic collation, the original document size must fit into the memory. If it does not, the device makes only one copy and a message appears notifying you of the change.
Copy photos and books Copy a photo NOTE Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the upper-left corner of the glass. 2. Gently close the lid. 3. Touch Start Copy. Copy a book 126 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the upper-left corner of the glass. 2.
Combine copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the document feeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy. 2. Scroll to and touch Job Build. 3. Touch Job Build On. 4. Touch OK. 5. If necessary, select the desired copy options. 6. Touch Start Copy. After each page is scanned, the control panel prompts you for more pages. 7.
Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job. NOTE If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder.
8 Scan and send to e-mail The device offers color-scanning and digital-sending capabilities. By using the control panel, you can scan black-and-white or color documents and send them to an e-mail address as an e-mail attachment. To use digital sending, the device must be connected to a local area network (LAN). The device connects directly to your LAN. NOTE The device cannot copy or print in color, but it can scan and send color images.
Configure e-mail settings Before you can send a document to e-mail, you must configure the device for e-mailing. NOTE The instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web server. Supported protocols The HP LaserJet M4345 MFP models support Simple Mail Transfer Protocol (SMTP).
Test the SMTP settings 1. From the Home screen, touch Administration. 2. Touch Initial Setup. 3. Touch E-mail Setup, and then touch Test Send Gateways. If the configuration is correct, Gateways OK appears on the control-panel display. If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive the e-mail, you have successfully configured the digital-sending feature.
Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 132 1 Send E-mail button Touching this button scans the document and sends an e-mail file to the provided e-mail addresses. 2 Home button Touching this button opens the Home screen. 3 From: field Touch this field to open the keyboard, and then type your e-mail address. If the system administrator has configured the device to do so, this field might automatically insert a default address.
Perform basic e-mail functions The device e-mail feature offers the following benefits: ● Sends documents to multiple e-mail addresses, saving time and delivery costs. ● Delivers files in black-and-white or in color. Files can be sent in different file formats that the recipient can manipulate. With e-mail, documents are scanned into the device memory and sent to an e-mail address or multiple addresses as an e-mail attachment. Digital documents can be sent in several graphics formats, such as .TFF and .
Use the auto-complete function When you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the autocomplete function is activated. As you type the required address or name by using the keyboard screen, the device automatically searches the address book list and completes the address or name by using the first match. You can then select that name by touching Enter, or continue typing the name until auto-complete finds the correct entry.
Use the address book You can send e-mail to a list of recipients by using the address book feature of the device. See your system administrator for information about configuring address lists. NOTE You can also use the embedded Web server to create and manage the e-mail address book. For more information, see Embedded Web server. Create a recipient list 1. From the Home screen, touch E-mail. 2.
To open the address book, touch the address book button ( ). Add e-mail addresses to the local address book 1. Touch Local. 2. Touch 3. (Optional) Touch the Name field, and in the keyboard that appears type a name for the new entry. Touch OK. . The name is the alias for the e-mail address. If you do not type an alias name, the alias will be the e-mail address itself. 4. Touch the Address field, and in the keyboard that appears type the e-mail address for the new entry. Touch OK.
Change e-mail settings for the current job Use the More Options button to change the following e-mail settings for the current print job: ENWW Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this button to increase or decrease the print quality of the file being scanned. A higher quality setting produces a larger file size. Resolution Touch this button to change the scan resolution.
Scan to a folder NOTE This device feature is supported for the HP LaserJet M4345 MFP models only. If the system administrator has made the feature available, the device can scan a file and send it to a folder on the network. Supported operating systems for folder destinations include Windows 2000, Windows XP, and Windows Server 2003, and Novell. NOTE You might be required to supply a user name and password in order to use this option, or to send to certain folders.
Scan to a workflow destination NOTE This device feature is provided by the optional Digital Sending Software product and is supported for the HP LaserJet M4345 MFP models only. If the system administrator has enabled the workflow functionality, you can scan a document and send it to a custom workflow destination. A workflow destination gives you the ability to send additional information, along with the scanned document, to a specified network or file transfer protocol (FTP) location.
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9 Fax The HP LaserJet M4345x MFP, HP LaserJet M4345xs MFP, and HP LaserJet M4345xm MFP come with an HPLaserJet Analog Fax Accessory 300 installed. Windows users can also install the optional HPDigital Sending Software (DSS), which provides digital faxing services. For complete instructions for configuring the fax accessory and using the fax features, see the HP LaserJet Analog Fax Accessory 300 User Guide. This chapter provides a summary of analog and digital fax.
Analog fax When the HPLaserJet Analog Fax Accessory 300 is installed, the device can function as a standalone fax machine. NOTE The HP LaserJet M4345x MFP, HP LaserJet M4345xs MFP, and HP LaserJet M4345xm MFP come with an HPLaserJet Analog Fax Accessory 300 installed. Install the fax accessory If your device does not have the HP LaserJet Analog Fax Accessory 300 installed, use the following procedure to install it. 142 1.
5. Open the formatter-cage door by grasping the metal tab and pulling the door open. 6. If you are replacing an existing fax accessory, remove the old card from the formatter by pulling it out of the slot. 7. Remove the new fax accessory from the antistatic pouch. CAUTION The fax accessory contains parts that are sensitive to electrostatic discharge (ESD).
11. Replace the formatter cover. 12. Plug the power cable into the device, and turn on the device. Connect the fax accessory to a phone line When connecting the fax accessory to a phone line, ensure that the phone line that is being used for the fax accessory is a dedicated line that is not used by any other devices. In addition, this line should be an analog line because the fax will not function correctly if it is connected to some digital PBX systems.
Configure and use the fax features Before you can use the fax features, you must configure them in the control-panel menus. For example, you need to specify the following information: ● Date and time ● Location ● Fax header For complete information about configuring and using the fax accessory, and for information about troubleshooting fax-accessory problems, see the HP LaserJet Analog Fax Accessory 300 User Guide, which is provided with the fax accessory.
Digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For information about ordering this software, go to http://www.hp.com/go/ljm4345mfp_software. With digital faxing, the device does not need to be connected directly to a phone line. Instead, the device can send a fax in one of three ways: ● LAN fax sends faxes through a third-party fax provider.
10 Manage and maintain the device This chapter describes how to manage the printer: ENWW ● Use information pages ● Configure e-mail alerts ● HPEasy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use the HPPrinter Utility for Macintosh ● Manage supplies ● Clean the device ● Calibrate the scanner 147
Use information pages From the control panel, print pages that give details about the device and its current configuration. The table below provides the instructions for printing the information pages. Page description How to print the page Menu map 1. From the Home screen, touch Administration. Shows the control-panel menus and available settings. 2. Touch Information. 3. Touch Configuration Page. 4. Touch Administration Menu Map. 5. Touch Print.
Page description How to print the page File directory 1. From the Home screen, touch Administration. Contains information for any mass storage devices, such as flash drives, memory cards, or hard disks, that are installed in the device. 2. Touch Information. 3. Touch Configuration Page. 4. Touch File Directory. 5. Touch Print. Fax reports 1. From the Home screen, touch Administration. Five reports show fax activity, fax calls, billing codes, blocked fax numbers, and speed-dial numbers. 2.
Configure e-mail alerts NOTE If your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the device. The alerts take the form of e-mail messages to the e-mail account(s) that you specify.
HPEasy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks: ● Check the device status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare.
Section Options Alert Settings window ● Alerts on or off: Activates or deactivates the alerts feature. Allows you to configure the device to automatically notify you of device issues ● When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular device, or anytime there is a device event. ● Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors.
Use the embedded Web server NOTE When the device is directly connected to a computer, use the HP Easy Printer Care software to view the device status.
Tab or section Options ● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ● Event log: Shows a list of all device events and errors. ● Usage page: Shows a summary of the number of pages the device has printed, grouped by size and type.
Tab or section Options Networking tab Network administrators can use this tab to control network-related settings for the device when it is connected to an IP-based network. This tab does not appear if the device is directly connected to a computer, or if the device is connected to a network using anything other than an HP Jetdirect print server. Provides the ability to change network settings from your computer NOTE Other links The Networking tab can be password-protected.
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies crossplatform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.
Use the HPPrinter Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X computer. Open the HP Printer Utility Open the HP Printer Utility in Mac OS X V10.2.8 1. Open the Finder, and then click Applications. 2. Click Library, and then click Printers. 3. Click hp, and then click Utilities. 4. Double-click HP Printer Selector to open the HP Printer Selector. 5. Select the device that you want to configure, and then click Utility.
158 Item Description Bonjour Settings Provides the ability to turn on or off Bonjour support or change the device service name that is listed on a network. Additional Settings Provides access to the embedded Web server. E-mail Alerts Configures the device to send e-mail notices for certain events.
Manage supplies Monitor the print cartridge to ensure high-quality output. Supplies life expectancy The life of the print cartridge depends on the amount of toner that print jobs require and the length of life for the components inside the cartridge. When printing text at approximately 5% coverage (typical for a business letter), the HPprint cartridge lasts an average of 18,000 pages. The page-yield specification that HP provides is a general guideline. Actual yield can vary according to usage conditions.
HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. NOTE Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge.
Clean the device During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems, such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.
Clean the scanner lid backing Minor debris can accumulate on the white document lid backing that is located underneath the scanner lid. 1. Open the scanner lid. 2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. Also, clean the scanner strip next to the ADF scanner glass. 3. Wash the backing gently to loosen debris; do not scrub the backing. 4. Dry the backing by using a chamois or soft cloth.
Clean the document feeder delivery system ENWW 1. Open the scanner lid. 2. Locate the white, vinyl document-feeder backing. 3. Locate the white, vinyl calibration strips. 4. Clean the document-feeder backing and the calibration strips by wiping them with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the document-feeder components. 5. Clean the scanner glass by wiping it gently with a clean, slightly damp, lint-free cloth.
Clean the document feeder-rollers You should clean the rollers in the document feeder if you are experiencing misfeeds or if your originals show marks as they exit the document feeder. CAUTION Clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers frequently could introduce dust into the device. 1. Open the scanner lid. 2. Locate the rollers near white, vinyl calibration strips. 3.
6. Locate the rollers. 7. Wipe the rollers with a clean, water-dampened, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so might damage the device. 8. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. Close the document-feeder cover.
Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Because of mechanical tolerances, the scanner's carriage head might not read the position of the image accurately. During the calibration procedure, scanner offset values are calculated and stored. The offset values are then used when producing scans so that the correct portion of the document is captured.
11 Problem solving This chapter provides information about the following topics.
Problem-solving checklist If you are experiencing problems, use the following checklist to identify the cause of the problem: ● Is the device connected to power? ● Is the device on? ● Is the device in the Ready state? ● Are all necessary cables connected? ● Do any messages appear on the control panel? ● Are genuine HP supplies installed? ● Was a recently replaced print cartridge installed correctly, and was the pull tab and/or attached tape on the cartridge removed? For additional information
Problem-solving flowchart Symptom Check Possible causes Possible solutions The control-panel display is blank, no lights are lit, and the device makes no sounds from the motors. Is the power on? The power switch might be off. 1. Make sure the device is plugged in and the power switch is on. 2. Test the power outlet by plugging the device into an outlet that is known to work. The internal power supply might have failed. 3. If the problem persists, contact HP Customer Care. See HP Customer Care.
Symptom Check Possible causes Possible solutions Do original documents feed correctly through the ADF? The original document might be printed on media that is too light or too heavy for the ADF. 1. If the original document is printed on very heavy or light media, copy by using the flatbed glass. 2. Clean the ADF rollers and separation pad. See Clean the document feeder. 3. Install the ADF maintenance kit. See Order parts, accessories, and supplies 4.
Symptom Check Possible causes Possible solutions Order parts, accessories, and supplies. General printing problems Can you print documents from a computer? The computer cable might be defective. 4. If the problem persists, contact HP Customer Care. See HP Customer Care. 1. Try printing a configuration page at the control panel. Touch Network Address and then touch Print. The printer driver might need to be reinstalled. If the page prints, the problem is with the cable or the driver.
Symptom Check Possible causes Possible solutions The device might be configured so that the “From” e-mail address cannot be changed. Use the embedded Web server to change these settings. See Embedded Web server. Does an “E-mail gateway not responding” message appear on the control panel? Are you able to change the “From” e-mail address? The device might require you to sign in before you can change the “From” e-mail address.
Symptom Check Possible causes Possible solutions Is the Fax feature configured correctly but you cannot send faxes? You must use the phone cord that came with the device. See Solve fax problems. The phone cord might not be connected securely or the telephone line might not be working. You might have connected the device to a digital phone line instead of an analog phone line. The fax accessory requires an analog phone line.
Solve general device problems Device selects media from the wrong tray. Cause Solution The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the program. Remove any media in other trays to make the device select from the correct tray. For Macintosh computers, use the HPPrinter Utility to change the priority of the tray. The configured size does not match the size of the media that is loaded in the tray.
Print job is extremely slow. Cause Solution The job might be very complex. Reduce the complexity of the page or try adjusting the printquality settings. If this problem occurs frequently, add memory to the device. The maximum speed of the device cannot be exceeded even when more memory is added. Printing speeds might be automatically reduced when printing on custom-sized media. Note: Slower speeds are expected when printing on narrow paper, when printing from tray 1, or when using the High2 fuser mode.
The device prints, but the text is wrong, garbled, or incomplete. Cause Solution The wrong driver was selected in the software. Check the software device selection menu to make sure that an HP LaserJet M4345 device is selected. The software program is malfunctioning. Try printing a job from another program. The device does not respond when you select Print in the software. Cause Solution The device is out of media. Add media. The device might be in the manual-feed mode.
Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the current state of the device. They inform you of normal device operation and require no interaction to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message Ready appears if the device is online.
Control-panel messages Table 11-1 Control-panel messages Control panel message Description Recommended action A duplexed (2-sided) document was requested from a tray that is set to Any Size or Any Custom. Duplexing is not allowed from a tray configured to Any Size or Any Custom. Select another tray or reconfigure the tray. A user name or password is incorrect. Type the information again.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 13.JJ.NT JAM INSIDE TOP COVER AREA Media is jammed in the top cover area. Follow the instructions in the onscreen dialog box. See Clear jams from the topcover and print-cartridge areas. 13.JJ.NT JAM INSIDE TOP COVER AREA Remove print cartridge Media is jammed in the top cover area and you must remove the print cartridge to clear the jam. Follow the instructions in the onscreen dialog box.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 41.3 MEDIA TOO SHORT CANNOT DUPLEX The MFP cannot print on both sides of the selected media because the media does not meet the minimum length specification. Select single-sided printing or load a longersize media. Resend the job. See Select print media. 41.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 53.XY.ZZ CHECK RAM DIMM SLOT To continue touch OK A problem exists with the MFP memory. The DIMM that caused the error will not be used. The following are the values of X: You might need to reseat or replace the specified DIMM. X = Device location Turn the MFP off, and then replace the DIMM that caused the error. See Adding printer memory. 0 = Onboard memory 1 = Slot 1 55.XX.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 66.XY.ZZ OUTPUT DEVICE FAILURE An error occurred in an external paperhandling accessory. 1. Turn the MFP power off. 2. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Verify that there is no packaging material in or around the output device. 4.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action 8X.YYYY EIO ERROR The EIO accessory card has encountered a critical error, as specified by YYYY. Try the following actions to clear the message. 8X.YYYY INTERNAL JETDIRECT ERROR 1. Turn the MFP off, and then turn the MFP on. 2. Turn the MFP off, reseat the EIO accessory, and then turn the MFP on. 3. Replace the EIO accessory.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action Digital Send Communication Error An error has occurred during a digital send task. Contact the network administrator. Digital Send server is not responding Contact administrator The MFP cannot communicate with the server. Verify the network connection. Contact the network administrator. Document feeder bin full The document feeder output bin holds 50 sheets of paper.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action onscreen dialog box. See Clear jams from the document feeder. Also see Solve repeated jams. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. See the HP support flyer, or go to http://www.hp.com/support/ ljm4345mfp. Jam in document feeder Media is jammed in the document feeder.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action PIN is incorrect. Please enter a 4-digit number. The PIN format is incorrect. Type the 4-digit PIN. PIN is incorrect. Please re-enter PIN. The PIN was typed incorrectly. Retype the PIN. Please turn device off and install hard disk. The requested job requires a hard disk, but Turn the MFP off and install a hard disk. the MFP does not have a hard disk installed.
Table 11-1 Control-panel messages (continued) Control panel message Description Recommended action message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljm4345mfp.) UNABLE TO COPY The MFP was unable to copy the document. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljm4345mfp.) UNABLE TO SEND Unable to send Fax.
Common causes of jams The device is jammed.1 1 188 Cause Solution The media does not meet specifications. Use only media that meets HP specifications. See Select print media. A component is installed incorrectly. Verify that the print cartridge is correctly installed. You are using media that has already passed through a device or copier. Do not use media that has been previously printed on or copied. An input tray is loaded incorrectly. Remove any excess media from the input tray.
Clear jams If a jam message appears on the control-panel display, look for jammed paper or other print media in the locations that are indicated in the following figure. 1 Top-cover and print-cartridge areas 2 Envelope-feeder area and tray1 area (the envelope feeder is optional) 3 Tray2 and optional 500-sheet feeder areas 4 Duplexing area (the duplexer is optional) 5 Output area 6 Document feeder The following table lists the jam messages that might appear on the control-panel display.
Table 11-2 Control-panel messages for jams (continued) Jam message Procedure for clearing the jam 13.JJ.NT JAM INSIDE RIGHT ACCESS DOOR See Clear jams from the tray2, 3, 4, or 5 areas. 13.JJ.NT JAM INSIDE TOP COVER AREA See Clear jams from the top-cover and print-cartridge areas. 13.JJ.NT JAM INSIDE TRAY 2 AREA See Clear jams from the tray2, 3, 4, or 5 areas. 13.JJ.NT JAM INSIDE TRAY 2 RIGHT ACCESS DOOR See Clear jams from the tray2, 3, 4, or 5 areas. 13.JJ.
ENWW 3. Slowly pull the jammed media out of the device. Do not tear the media. 4. If jammed media is difficult to remove, open tray 1 and remove the envelope-entrance cover. If media is present, remove it. 5. Rotate the paper-release guide to check for additional jammed media underneath. If jammed media is present, remove it. 6. Replace the envelope-entrance cover and close tray1.
7. Reinstall the print cartridge and close the top cover. 8. If a jam message persists, jammed media is still in the device. Look for the jam in another location. Clear jams from the optional envelope-feeder area This section applies only to jams that occur when you are using an optional envelope feeder. 192 1. Remove any envelopes that are loaded in the envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position. 2.
ENWW 3. Slowly remove any jammed envelopes from the optional envelope feeder and from the device. 4. Insert the optional envelope feeder into the device until it locks into place. Pull gently on the optional envelope feeder to be sure that it is securely in place. 5. Fold down the envelope-feeder tray. Lift the envelope weight. 6. Reload the envelopes, making sure that you push the bottom envelopes in slightly farther than the top envelopes. 7.
Clear jams from the tray1 area Use this procedure to clear jams that occur in the tray1 input area. 194 1. Open the top cover, open tray1, and remove the print cartridge. 2. Use the green handle to lift the paper-access plate. 3. Slowly pull any jammed media out of the device. Do not tear the media. If part of the sheet has already been pulled into the device, follow the steps for Clear jams from the top-cover and printcartridge areas. 4.
5. Rotate the paper-release guide to check for additional jammed media underneath. If jammed media is present, remove it. 6. Replace the envelope-entrance cover and close tray1. 7. Reinstall the print cartridge and close the top cover. 8. If a jam message persists, jammed media is still in the device. Look for the jam in another location. Clear jams from the tray2, 3, 4, or 5 areas Use this procedure to clear jams that occur in tray2 or in the optional 500-sheet feeders. 1.
2. Carefully pull out any jammed media from either the top or the bottom of the jam-access area. NOTE Use an upward or downward pulling motion to avoid tearing the media and to prevent toner from falling into the device. 196 3. Close the jam-access cover. 4. Slide the tray completely out of the device, and remove any damaged media from the tray. 5. Slide the tray into the device. 6. If a jam message persists, jammed media is still in the device. Look for the jam in another location.
Clear jams from the optional duplexer If a jam occurs during a duplex printing job, use this procedure to check for the jam and to clear it. ENWW 1. Remove the output bin (or remove the stapler/stacker or the mailbox). 2. Remove the optional duplexer. 3. Check for jammed paper in the optional duplexer. Carefully pull out the jammed paper. 4. Set the duplexer aside. 5. Check for jammed paper inside the device. Carefully pull out the jammed paper.
6. Reinstall the duplexer. 7. Reinstall the output bin (or reinstall the 3-bin mailbox or the stapler/stacker). 8. If a jam message persists, jammed media is still in the device. Look for the jam in another location. Clear jams from the output areas Use this procedure to clear jams that occur in the output bin, the 3-bin mailbox, or the stapler/stacker. 198 1. If you are using the standard output bin, slide the standard output bin away from the device. 2.
3. If the jammed media is inside the device, carefully pull the jammed media out of the device. 4. If the jammed media is inside the 3-bin mailbox or the stapler/stacker, carefully pull the jammed media up and out of the device. 5. If you are using a 3-bin mailbox, the jammed media might be completely inside the device. Open the jam-access cover that is on the top of the 3-bin mailbox, and carefully pull the jammed media out of the mailbox. 6.
200 2. If you are using the standard output bin, grasp the handle at the bottom of the output-bin assembly, and pull it out and then up to remove it. 3. If you are using a 3-bin mailbox or a stapler/stacker, remove any media that is stacked, and then press and hold the release button on the top of the device. Pull the device away from the device. 4. Remove the optional duplexer or the duplex cover. 5. If you cannot see the jammed media inside the fuser, skip to step 9. 6.
7. If you can see the jammed media, but neither the leading edge nor the trailing edge is visible, gently pull on the sides of the sheet of media until one edge becomes free. Then carefully pull the jammed media out of the fuser. 8. If the media tears as you are removing it, turn the green dial on the fuser, and then carefully pull out the jammed media. Go to step 13. 9. To remove the fuser-entrance guide, push inward at the left edge to free the left-side alignment pin.
12. To reinstall the fuser-entrance guide, first insert the right-side mounting pin into the hole on the right side, and then lower the left-side mounting pin into the hole on the left side. 13. Reinstall the duplexer or the duplex cover. 14. Reinstall the output-bin assembly, the 3-bin mailbox, or the stapler/stacker. Insert the device at an angle, and then slide it into the device. 15. If a jam message persists, jammed media is still in the device. Look for the jam in another location.
2. Pull up on the document-feeder-cover-release lever, and open the document feeder cover. Carefully remove any jammed media. 3. Lift the green jam lever on the document guide, and then check for jammed media. Carefully remove any jammed media. 4. Close the document feeder cover. 5. If a jam message persists, jammed media is still in the device. Look for the jam in another location. Solve repeated jams ENWW Situation Solution General repeated jam problems 1.
Situation Repeated jams in the document feeder Solution 6. The device might be dirty. Clean the device as described in Clean the device. 7. Check that all damaged or jammed media is removed from device. 1. The document feeder might be dirty. Clean the document feeder as described in Clean the document feeder. 2. Make sure that the media is loaded squarely and that the media-width guides are adjusted to the sides of the media stack. 3.
Clear staple jams The stapler is designed to be free of staple jams. To reduce the risk of staple jams, make sure that you observe the following media limits: ● Plain media: 30 sheets of 75 g/m2 (20 lb) media Glossy media: 20 sheets Thick media (128-199 g/m2 [34-53 lb]): Stack height must not exceed 3mm (0.27 inches) Occasionally, staples become jammed in the optional stapler/stacker. If jobs are not being stapled correctly or are not being stapled at all, use the following procedure to clear staple jams.
206 5. Lift up on the small lever at the back of the staple cartridge. 6. Remove the staples that protrude from the staple cartridge. 7. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. 8. Reinsert the staple cartridge into the staple-cartridge holder, and push down on the green handle until it snaps into place. 9. Close the staple-cartridge cover, and slide the stapler/stacker into the device.
Solve print-quality problems This section helps you define print-quality problems and what to do to correct them. Often printquality problems can be handled easily by making sure that the device is correctly maintained, using print media that meets HP specifications, or running a cleaning page. Print-quality problems associated with media Some print-quality problems arise from the use of inappropriate media. ● Use media that meets HP specifications. See Select print media.
See Light print (partial page) See Light print (entire page) See Specks See Specks See Dropouts See Gray background See Toner smear Aa BbCc Aa BbCc Aa BbCc Aa BbCc Aa BbCc See Dropouts See Dropouts See Lines Dear Mr. Abhjerhjk, The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn. Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn.
NOTE These examples depict letter-size media that has passed through the device. Light print (partial page) 1. Make sure that the print cartridge is fully installed. 2. The toner level in the print cartridge might be low. Replace the print cartridge. 3. The media might not meet HP specifications (for example, the media is too moist or too rough). See Select print media. Light print (entire page) 1. Make sure that the print cartridge is fully installed. 2.
Specks might appear on a page after a jam has been cleared. 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the device and run a cleaning page. See Clean the device. 3. Try using a different type of media. 4. Check the print cartridge for leaks. If the print cartridge is leaking, replace it. Dropouts 1. Make sure that the environmental specifications for the device are being met. See Printing and paper-storage environment. 2.
Gray background 1. Do not use media that has already been run through the device. 2. Try using a different type of media. 3. Print a few more pages to see if the problem corrects itself. 4. Turn over the stack in the tray. Also, try rotating the stack 180°. 5. Open the Administration menu at the device control panel. On the Print Quality menu, increase the Toner Density setting. See Print Quality menu. 6. Make sure that the environmental specifications for the device are being met.
Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. 1. If media is heavy or rough, open the Administration menu at the device control panel. On the Print Quality submenu, select Fuser Modes, and then select the media type you are using. 2. If you have observed a rougher texture on one side of your media, try printing on the smoother side. 3. Make sure that the environmental specifications for the device are being met.
This type of defect might occur when using preprinted forms or a large quantity of narrow media. 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that type and quality of the media you are using meet HP specifications. See Select print media. 3. If the distance between defects is 44 mm (1.7 in), 58 mm (2.3 in), or 94 mm (3.7 in), the print cartridge might need to be replaced. Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1.
Curl or wave 1. Turn over the stack in the tray. Also, try rotating the stack 180°. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Select print media.) 3. Make sure that the environmental specifications for the device are being met. (See Printing and paper-storage environment.) 4. Try printing to a different output bin. 5. If media is lightweight and smooth, open the Administration menu at the device control panel.
Vertical white lines 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. See Select print media. 3. Replace the print cartridge. Tire tracks Aa BbCc Aa BbCc Aa BbCc Aa BbCc Aa BbCc This defect typically occurs when the print cartridge has far exceeded its rated life. For example, if you are printing a very large quantity of pages with very little toner coverage. 1. Replace the print cartridge. 2.
Scattered lines 1. Make sure that the type and quality of the media you are using meet HP specifications. See Select print media. 2. Make sure that the environmental specifications for the device are being met. See Printing and paper-storage environment. 3. Turn over the stack in the tray. Also, try rotating the stack 180°. 4. Open the Administration menu at the device control panel. Open the Print Quality submenu and change the Toner Density setting. See Print Quality menu. 5.
Random image repetition If an image that appears at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might be lighter or darker than the field it appears in.) ENWW ● Change the tone (darkness) of the field that the repeated image appears in. ● Change the order in which the images are printed.
Solve network printing problems NOTE 218 HP recommends using the device CD to install and set up the device on a network. ● Print a configuration page (see Use information pages). If an HP Jetdirect print server is installed, printing a configuration page also prints a second page that shows the network settings and status. ● See the HP Jetdirect Embedded Print Server Administrator's Guide on the device CD for help and for more information about the Jetdirect configuration page.
Solve copy problems Prevent copy problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce a higher quality copy than copying from the automatic document feeder (ADF). ● Use quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Load media for instructions. ● Use or make a carrier sheet to protect your originals.
Problem Cause Solution Unwanted lines appear on the copy. Tray 1 or tray 2 might not be installed correctly. Verify that the tray is in place. The flatbed scanner or the ADF glass might be dirty. Clean the flatbed scanner or the ADF glass. See Clean the device. The photosensitive drum inside the print cartridge might have been scratched. Install a new HP print cartridge. See Change the print cartridge. Black dots or streaks appear on the copy.
Problem Cause Solution Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. ● Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. ● Use long-grain paper.
Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the device. SeeLoad media for more information. The original might have been loaded incorrectly. Load the original correctly in the ADF or flatbed scanner. See Load media. The sealing tape might not have been removed from the print cartridge. Remove the print cartridge from the device, pull out the sealing tape, and then reinstall the print cartridge.
Solve fax problems Solve sending problems Faxes quit during sending. Cause Solution The fax machine to which you are sending might be malfunctioning. Call the recipient to make sure that the receiving fax machine is turned on and ready to receive faxes, or try sending to another fax machine. Your telephone line might not be working, or the line might be experiencing interference. Disconnect the fax cable from the telephone jack, and then connect a telephone.
Faxes you send are not arriving at the receiving fax machine. Cause Solution The receiving fax machine might be turned off or might have an error condition, such as being out of paper. Call the recipient to make sure that the fax machine is turned on and ready to receive faxes. A fax might be stored in memory because it is waiting to redial a busy number, or there are other jobs ahead of it waiting to be sent.
Faxes are transmitting or being received very slowly. Cause Solution The resolution at which the fax was sent or is being received is very high. A higher resolution typically results in better quality, but also requires a longer transmission time. If you are receiving the fax, call and ask the sender to decrease the resolution and resend the fax. If you are sending, decrease the resolution or change the Page Content mode setting. See the fax guide for information about changing the settings.
Solve e-mail problems If you are unable to send e-mails by using the digital-send feature, you might need to reconfigure the SMTP gateway address or the LDAP gateway address. Print a Configuration page to find the current SMTP and LDAP gateway addresses. Use the following procedures to check if the SMTP and LDAP gateway addresses are valid. Validate the SMTP gateway address NOTE This procedure is for Windows operating systems. 1. Open an MS-DOS command prompt: click Start, click Run, and then type cmd.
Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the device PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver, which can be done from a software program. Delete all temp files from the Temp subdirectory. Determine the name of the directory by opening the AUTOEXEC.
Solve common Macintosh problems In addition to the problems that are listed in Solve general device problems, this section lists problems that can occur when using Mac OS X. NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The device will not appear in the Chooser. The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The device software might not have been installed or was installed incorrectly.
The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility. Cause Solution .lproj, where “” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. The PPD file is corrupt. Delete the PPD file from the following hard drive folder: Library/ Printers/PPDs/Contents/Resources/.
When connected with a USB cable, the device does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X version 10.2.8 or later. ● Ensure that your Macintosh has the appropriate USB software from Apple.
Solve Linux problems For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/.
Solve PostScript problems The following situations are specific to the PostScript (PS) language and might occur when several printer languages are being used. Check the control-panel display for messages that might help resolve problems. NOTE To receive a printed or screen message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section that you want.
A Accessories and consumables This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this printer.
Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories: ● Order directly from HP ● Order through service or support providers ● Order directly through the embedded Web server (for printers that are connected to a network) ● Order directly through the HP Easy Printer Care software Order directly from HP You can obtain the following items directly from HP: ● Replacement parts: To order replacement parts in the U.S., go to http://www.hp.
Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. Accessories Item Description Part number Optional 500-sheettray and feeder unit Optional tray to increase paper capacity. Holds Letter, A4, Legal, A5, B5 (JIS), Executive, and 8.5x13 inch paper sizes. Q5968A The printer can accommodate up to three optional 500-sheet feeders. Envelope feeder Holds up to 75envelopes.
Maintenance kits Item Description Part number Printer maintenance kit. 110-volt printer maintenance kit Q5998A Includes a replacement fuser, a transfer roller, a transfer-roller tool, a pickup roller, eight feed rollers, and one pair of disposable gloves. Includes instructions for installing each component. 220-volt printer maintenance kit Q5999A The printer maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options.
Item Description Part number HPLaserJet paper Letter (8.5x11inch), 500sheets/ream, 10-ream carton HPJ1124/North America For use with HPLaserJet printers. Good for Legal (8.5x14inch), 500sheets/ream, letterhead, high-value memos, legal documents, direct mail, and correspondence. 10-ream carton Specifications: 96bright, 24lb (90g/m2). HPPrinting paper For use with HPLaserJet and inkjet printers. Created especially for small and home offices. Heavier and brighter than copier paper.
Item Description Part number HPOffice paper Letter (8.5x11inch), 500sheets/ream, 10-ream carton HPC8511/North America and Mexico Letter (8.5x11inch), 3-hole, 500sheets/ream, 10-ream carton HPC3HP/North America Legal (8.5x14inch), 500sheets/ream, 10-ream carton HPC8514/North America Letter (8.5x11inch), Quick Pack; 2,500-sheet carton HP2500S/North America and Mexico Letter (8.
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M4345 Series MFP One-year limited warranty HP warrants to you, the end-user customer, that HPhardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Customer Self Repair Warranty Service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
HP Customer Care Online Services For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: http://www.hp.com/support/ljm4345mfp. Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com.
HP Easy Printer Care software To check the device status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care software. You must have performed a full software installation in order to use the HP Easy Printer Care software. See Open the HP Easy Printer Care software. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.
4. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly. 5. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. Extended warranty HP Support provides coverage for the HP hardware product and all HP-supplied internal components.
246 Appendix B Service and support ENWW
C ENWW Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment 247
Physical specifications Table C-1 Product dimensions 1 Product Height Depth Width Weight1 HPLaserJet M4345 MFP 545mm (21.5inches) 483mm (19.0inches) 762mm (30.0inches) 44.1kg (97.2lb) HPLaserJet M4345x MFP 667mm (26.3inches) 483mm (19.0inches) 762mm (30.0inches) 52.4kg (115.5lb) HPLaserJet M4345xs MFP 111.0cm (43.7inches) 483mm (19.0inches) 914mm (36.0inches) 58.4kg (128.7lb) HPLaserJet M4345xm MFP 111.0cm (43.7inches) 483mm (19.0inches) 914mm (36.0inches) 58.2kg (128.
Table C-3 Power requirements for the HP LaserJet M4345 Series MFP Specification 110-volt models 230-volt models Power requirements 110to127volts (10%) 220to240volts (10%) 50/60Hz (2Hz) 50/60Hz (2Hz) 10.0Amps 4.5Amps Rated current Table C-4 Power consumption for the HP LaserJet M4345 Series MFP (average, in watts)1 1 2 3 4 5 6 Product model Copying Printing2 Ready Sleep Off HPLaserJet M4345 MFP 800W 790W3 44W 15W 0.25W HPLaserJet M4345x MFP 800W 790W3 49W 15W 0.
Operating environment Table C-6 Necessary conditions Environmental condition 250 Printing Storage/standby Temperature (printer and print cartridge) 15to32.
D Regulatory information This section contains the following regulatory information: ENWW ● FCC regulations ● Environmental product stewardship program ● Telecom statement ● Declaration of conformity ● Safety statements 251
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
HP LaserJet print supplies It’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation and recycling processes.
Material restrictions This HP product contains mercury in the fluorescent lamp of the scanner and/or control panel liquid crystal display that may require special handling at end-of-life. This HP product contains a battery that might require special handling at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet M4345 device Type Carbon monofluoride lithium battery BR1632 Weight (1.
Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/ hpinfo/community/environment/productinfo/safety.
Telecom statement The HP LaserJet M4345x, HP LaserJet M4345xs, and HP LaserJet M4345xm models have the HP LaserJet Analog Fax Accessory 300 already installed to provide communication to the public switch telephone network (PSTN) for fax functionality. See the HP LaserJet Analog Fax Accessory 300 User Guide for all regulatory approval information and regulatory notices associated with the fax functionality and that device.
Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet M4345 series Regulatory Model Number3): BOISB-0407-00 and BOISB-0407-01 Product Options: Including: CB425A, CB426A, CB427A, CB428A, BOISB-0308004 ALL Toner Cartridges: Q5945A conforms to the following Product Specifications: Safety:
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
HP LaserJet M4345, HP LaserJet M4345x, HP LaserJet M4345xs, HP LaserJet M4345xm, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
E Working with memory and print server cards This section explains the memory features of the printer and provides steps for expansion.
Overview Memory is upgradeable by replacing the memory DIMM. DIMMs are available in 32, 48, 64, 128, and 512 MB. For ordering information, see Order parts, accessories, and supplies NOTE Single inline memory modules (SIMMs) used in previous HPLaserJet printers are not compatible with the printer. The printer also has one EIO slot for expanding the printer networking capabilities.
Adding printer memory You might want to add more printer memory to the printer if you often print complex graphics, print PostScript (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick copying. Installing printer memory CAUTION Static electricity can damage DIMMs.
5. Remove the DIMM from the antistatic package. CAUTION To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs. 6. 264 Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.
7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. NOTE To remove a DIMM, first release the locks. 8. Close the formatter-cage door. 9. Replace the formatter cover. 10. Reconnect the interface cable(s). 11. Reconnect the power cord, and turn the device on.
Checking DIMM installation After installing the DIMM, make sure that the installation was successful. To verify that the DIMM is installed correctly 1. Turn the printer on. Check that the Ready light is illuminated after the printer has gone through the startup sequence. If an error message appears, the DIMM might have been incorrectly installed. See Use information pages. 2. Print a configuration page (see Use information pages). 3.
Save resources (permanent resources) Utilities or jobs that you download to the device sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the device memory until you turn the device power off. Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.
Enabling memory for Windows 268 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK. 6. Go to Checking DIMM installation.
Using HPJetdirect print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1. Turn off the device. 2. Remove the two screws and cover plate from the EIO slot on the back of the device. NOTE Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card. ENWW 3. Install the EIO card in the EIO slot and tighten the screws. 4. Connect the network cable to the EIO card. 5.
NOTE When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 270 1. Turn off the device. 2. Disconnect the network cable from the EIO card. 3. Loosen the two screws from the EIO card, and then remove the EIO card from the EIO slot. 4. Place the cover plate from the EIO slot onto the back of the device. Insert and tighten the two screws. 5. Turn on the device.
Index Symbols/Numerics 3-bin mailbox capacity 5 jams, clearing 198 media specifications 75 media types supported 72 part number 8, 235 reattach error message 186 3-bin mailbox selecting 90 500-sheet trays adding 8 insert or close error message 184 jams, clearing 195 loading 79 locking and unlocking 9 media sizes supported 73 part numbers 8, 235 unexpected size or type error message 180 500sheet tray.
capacity 3-bin mailbox 5, 75 500-sheet tray 73 ADF 4, 76 envelope feeder 74 output bins 5 stacker 75 stapler 75 stapler/stacker 5 tray1 72 card stock guidelines for using 69 output path 90 printing on 87 cartridges authentication 160 genuine HP 159 management menu 31 non-HP 160 ordering through embedded Web server 155 recycling 254 replacing 159 status, viewing with HP Toolbox 151 storage 159 warranty 240 cartridges, print error messages 183, 184 jams, clearing 190 part numbers 235 cartridges, staple empty,
error messages 184, 185, 186, 187 folders 138 job settings 137 LDAP support 130 loading documents 133 recipient lists 135 sending documents 133 Setup menu 43 SMTP support 130 validating gateway addresses 226 workflow 139 DIMMs error messages 181 installing 263 part numbers 236 verifying installation 266 disk EIO slots 262 installing 269 removing 270 disposal, end-of-life 255 DLC/LLC settings 35 Document feeder cleaning delivery system 162 error messages 184 jams, clearing 202 jams, frequent 203 document fee
face-up output 90 fax accessory connecting phone line 144 installing 142 part number 8, 235 printing schedule 30 user guide 141 Fax Activity Log clearing 55 fax reports, printing 22, 149 Fax Setup menu 40 faxes receiving, problem-solving 224 sending, problem-solving 223 faxing, digital 146 feeding problems, media 221 file directory, printing 149 File Upload, Macintosh 157 Find Other Printers window, HP Toolbox 152 Finnish laser safety statement 259 Firmware Update, Macintosh 157 first page blank 108 use dif
duplex printing accessory 197 e-mail alerts 150 envelope feeder 192 frequent, troubleshooting 203 fuser 199 locations 189 output bin 198 print quality after 207 print-cartridge area 190 print-quality problems 190 staple 205 stapler/stacker 198 top-cover 190 tray 1 194 Japanese VCCI statement 259 Jetadmin, HP Web 15, 156 Jetdirect print server configuring 62 error messages 183 installing 269 part numbers 236 removing 270 settings 32 Job Mode, copying 127 job storage accessing 98 features 98 private 100 proof
loading 78 pages per sheet 109, 114 preprinted 85 preprinted forms 70 prepunched 85 problem-solving 207, 220 problem-solving trays 174 skewed 213 small 88 specifications 64, 66 stacker specifications 75 stapler specifications 75 stapling 94 storing 77 tray 1 specifications 72 types supported 72 wrinkled 214 memory autoconfiguration 11 DIMM error messages 181 included 14 installing DIMMs 263 insufficient 179, 184 part numbers 236 permanent resources 267 permanent storage error messages 182 supply errors 178
loading 78 pages per sheet 109, 114 preprinted 85 prepunched 85 problem-solving 207, 220 problem-solving trays 174 skewed 213 small 88 specifications 64, 66 stacker specifications 75 stapler specifications 75 stapling 94 storing 77 tray 1 specifications 72 types supported 72 wrinkled 214 paper path cleaning 162 testing 204 parallel port features 5 part numbers cables 236 EIO cards 236 maintenance kit 236 media, HP 236 memory 236 print cartridges 235 trays 235 pausing a print request 116 PCL drivers operatin
slow printing 175 smeared toner 211 specks 209 text 175 text quality 213, 216 tire tracks 215 trays 174 white spots 215 Windows issues 227 wrinkled paper 214 proof and hold jobs 98 protocol configuration page, printing 39 punched paper printing on 85 Q quality after jams 190 copy, improving 219 copy, problem-solving 219 print, problem-solving 207 quick sets 106 R Ready light locating 18 reattach output bin error message 186 receiving faxes problem-solving 224 recipient lists 135 recycling 254 reducing docum
skewed pages 213 Sleep button 18 Sleep mode settings 29, 31 sleep settings power specifications 248 slow printing, problem-solving 175 slow speed, problem-solving fax receiving 224 small paper, printing on 88 smeared toner, problemsolving 211 SMTP gateways error messages 186 SMTP servers configuring gateway address 130 connecting to 130 finding gateways 131 testing 131 validating gateway addresses 226 software embedded Web server 15 HP Easy Printer Care 16 HP Printer Utility 157 HP Toolbox 151 HP Web Jetadm
SupportPack, HP 245 T TCP/IP settings 32 technical support Linux 231 online 242 repacking device 244 temperature specifications 250 tests networks 35 text, problem-solving blurred 216 blurry 220 dropouts 210 garbled 175 misformed characters 213 time, setting 29 Time/Scheduling menu, control panel 29 timeout settings 32 tire tracks, problem-solving 215 toner adhesion problems, solving 220 density setting 157 loose, problem-solving 212 smeared, problem-solving 211 Toolbox.
weight, media specifications 3-bin mailbox 75 500-sheet tray 73 ADF 76 duplexer 74 envelope feeder 74 stacker 75 stapler 75 tray1 72 white lines or spots, problemsolving 215 white or faded stripes 219 Windows driver settings 13, 106 drivers supported 10 problem-solving issues 227 software components 16 supported operating systems 10 universal print driver 11 Windows 2000 fax 146 workflow, send to 139 wrinkled paper, problemsolving 214 ENWW Index 281
282 Index ENWW
© 2006 Hewlett-Packard Development Company, L.P. www.hp.
