user’s guide
The information in this document is subject to change without notice. Hewlett-Packard® Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
table of contents finding answers to commonly asked questions .............................. 1 safety information .........................................................................................2 setting up your pc .......................................................................... 3 putting your pc together ................................................................................3 safety and comfort ....................................................................................
using the mouse ......................................................................................... 19 scrolling ................................................................................................ 20 autoscrolling .......................................................................................... 20 panning ................................................................................................ 20 switching mouse button functions ............................................
using a microphone ....................................................................................44 adjusting microphone volume...................................................................45 using the microphone with multi-channel audio...........................................45 working with digital images .........................................................................46 using hp image zone ..............................................................................
troubleshooting ............................................................................ 73 using application recovery and system recovery .......................... 85 creating recovery cds/dvds ......................................................................... 88 using recovery cd-dvd creator ...................................................................... 89 using the recovery tools cd .......................................................................... 90 system restore ..........
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 11 • Creating a CD, page 57 Saving documents, photos, and videos on a CD, page 57 Recording a music CD, page 58 Copying a CD, page 57 Backing up your files to a CD, page 58 • Watching movies on your PC, page 55 • Connecting to a TV, page 60 • Getting digital pictures onto your PC, page 46 • Connecting a printer,
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Refer to “safety and comfort” on page 4. WARNING: The power supply is pre-set for the country/region in which you purchased your PC.
5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “connecting the modem” on page 8 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the desktop. Refer to “turning on your pc for the first time” on page 10 for details. 7 Restart the PC: Click the Start button on the taskbar, click Turn Off Computer, and then click Restart.
computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety & Comfort Guide: • Click Start, choose All Programs, choose PC Help & Tools, and then click Safety & Comfort Guide. Or • Type http://www.hp.
NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your peripheral device to load the appropriate driver.
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A CD storage B CD-ROM or CD-RW drive C DVD-ROM or DVD Writer drive D Diskette (floppy) drive E 7-In-1 memory card reader F FireWire (IEEE 1394) G USB 2.
connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. NOTE: Your PC may not come with a modem. other ways to connect There are other ways to connect to the ISP that do not use the telephone modem, such as a LAN (Local Area Network) or DSL (Digital Subscriber Line). Check with your ISP for specifics on your connection. Check with your ISP for specifics on your connection.
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back of the PC (C). This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable (D) into the telephone service line jack (E) on the wall. You can also connect a telephone (F) to the other connector (B) on the modem (select models only).
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same. 2 Plug the other end of the Ethernet cable into a 10BaseT or a 100BaseT port on the network hub. NOTE: Hubs are devices that can connect PCs to a network.
6 Refer to the following section, “registering your pc,” for information on completing the registration process (select models only). 7 Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Internet Sign-up window, and then follow the onscreen instructions. 8 Restart the PC: Click Start on the taskbar, click Turn Off Computer, and then click Restart. registering your pc You may be prompted to register the PC (select models only).
standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The advantages of using standby mode include: • You save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it again. The next time you use the PC, any programs, folders, and documents that were open before you put the PC in standby will be available. • Your PC can receive faxes while in standby mode, if you set it to do so.
To put the PC into hibernation manually: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Press and hold down the Shift key on the keyboard, and click Hibernate. NOTE: If Hibernate is not present, you can set up your PC for hibernation; refer to steps 1 through 6 of “automatic standby or hibernation” on page 13. 4 When you want to use the PC again after hibernation, press the On button on the front of the PC.
making recovery cds/dvds Now is a good time to make your recovery discs; see “creating recovery cds/dvds” on page 88. installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any software programs that came on CDs or DVDs included in the PC box (select models only). You may wish to install additional software programs or hardware devices on your PC. Restart the PC after installation.
learning the basics NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mouse” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: • The Microsoft Windows XP operating system, which displays the desktop on the monitor and controls your PC’s hardware, peripherals, and software applications.
using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help information about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recovery Start Application or System Recovery. HP Image Zone Manage and protect your still photos, scanned images, and video clips.
using hp organize software HP Organize software is a desktop tool you use to organize both your PC shortcuts and your favorite Internet destination links. You use it to organize the important things you do on the PC and the Internet, and to arrange it the way you want. HP Organize makes all your information available with just a few mouseclicks. HP Organize looks like a window with multiple category frames.
using the all programs menu To find the software programs on your PC: 1 Choose Start. 2 Choose All Programs. organizing your all programs list You see folders organized according to task (select models only) when you: 1 Click Start. 2 Choose All Programs. A folder contains a list of items. Each item is actually a shortcut, or link, to a program, document, or another folder. The Music folder, for example, contains shortcuts to the programs you use to play music CDs.
using pc help & tools The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools. 4 Click an item to view it or use it. NOTE: If there are no guide titles listed in PC Help & Tools, your PC has no onscreen guides.
A Left button B Scroll wheel button (scrolling mouse only) C Right button Double-click means to press the left button on the mouse two times in a row. To double-click, you click the button (press it A and then release it), and then quickly click it again. B C NOTE: Your mouse may look different from the one shown here. You can switch the function of the left and right buttons for left-handed use. Refer to “switching mouse button functions” on page 21.
switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware, if it is present. 4 Double-click Mouse. 5 Check Switch primary and secondary buttons on the Buttons tab. 6 Click Apply (using the new primary button), and then click OK. changing mouse pointer speed To change the speed of the cursor on the screen relative to the motion of the mouse: 1 Click the Start button.
internet keyboard 1 l l This keyboard enables you to: • Adjust speaker volume. • Connect to the Internet (if you have an established Internet account). • Search for information on the Internet. • Place the PC into standby to save power. • Start, pause, and stop playing a CD or DVD, skip to the previous or next track, record, and eject the disc tray (for two drives). • Mute speaker sound. • Customize the buttons to open programs and connect to Internet Web sites. • Get support information.
internet keyboard 3 This keyboard enables you to: • Adjust speaker volume. • Customize the buttons to open programs and connect to Internet Web sites. • Search for information on the Internet. • Find a file or program on the hard disk drive. • Start and stop playing a CD or DVD, skip to the previous or next track, and eject the disc tray (top drive only). • Place the PC into standby to save power. • Connect to the Internet (if you have an established Internet account). • Mute speaker sound.
wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A B C A light (D) on the receiver indicates receiver activity.
function keys l l The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program. edit keys l l The edit keys are Insert, Home, Page Up, Delete End, and Page Down. Use these keys to insert and delete text and to quickly move the cursor on your screen.
numeric keys l l Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator. • When the Num Lock light on the keyboard is off, the numeric keys are directional keys used to move the cursor or play games.
hp A B C D E F G H K M N P T S R l V W l NOTE: The number, location, and labeling of buttons vary by keyboard model. Figure Key Icon Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10–30 seconds before screen reappears. User Switches between the PC users. HP Links to HP Web site. D Help Opens the Help and Support Center.
Figure Key Icon Feature H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail T See figure following table Description Goes to popular Web sites. Can be reconfigured to open any site or software program. Media Controls (CD/DVD/MP3) Operates CD or DVD player: V Volume control (Volume knob or Volume Up and Volume Down buttons) Volume knob: Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise.
customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present. 4 Double-click Keyboard. 5 On the Buttons tab, double-click the button you want to change.
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires.
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages. Hardware and software programs provided on your PC may vary. Your PC may come with: • Access to the ISPs in your area. • Internet Explorer Web browser. • Outlook Express e-mail software program.
The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web pages in support of their activities. A Web page is a file or group of files that a user can access by entering the Web page’s file location, or URL. The URL (Uniform Resource Locator) identifies a Web site location, typically in the form http://www.name.extension (for example, http://www.hp.com).
• Click Start, choose All Programs, choose Online Services, and click Internet Explorer. Use Easy Internet Sign-up (available on select models only) to sign up for a new or an existing ISP account; see “signing up for a new or an existing isp account using easy internet sign-up“ on page 33. The software programs for available ISPs are part of your PC. The Windows desktop may have a folder called Online Services, which includes icons for accessing various online services.
Once you are connected to the Internet, your browser displays the home Web page. You can go to a different Web site by entering its address (such as http://www.hp.com) in the address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web. searching the internet Most browser programs include a search feature.
window appears, select the option always allow viewing or allow viewing only this time. To use Content Advisor: 1 Click Start on the taskbar, and then click Control Panel. 2 Click Network and Internet Connections, if it is present. 3 Double-click Internet Options. 4 Click the Content tab. 5 In the Content Advisor area, click Enable. 6 On the Ratings tab, click a category in the list, and then click and drag the slider bar until the rating level is set to the limit you want to use.
sending e-mail messages with outlook express 1 Click Start on the taskbar, and select the E-mail Outlook Express icon. NOTE: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail icon. 3 Type in, or select from an address book, the address of each recipient. NOTE: E-mail addresses contain no spaces and have a period after the server name. Dashes and underscores are sometimes used. Capital letters may be required.
getting help help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard. Or Click Start on the taskbar and choose Help and Support. 2 Choose HP Pavilion PC Help.
using updates from hp Updates from HP (select models only) is an Internet-based service provided by HP to bring you important information about your PC: • Product notices • System updates • Tips • Special offers for your PC Messages arrive while you’re connected to the Internet and may display an alert or a notice on your desktop. View messages as they arrive or read them later.
re-enabling messages When you re-enable the Updates from HP Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: Double-click the Re-enable Updates from HP icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tool. 4 Choose Updates from HP. 5 Click Re-enable Updates from HP.
online guides You can find online guides and information for your PC. To view online manuals for your PC: 1 Type the Support Web address from your Warranty & Support Guide into your browser address box, and press the Enter key on your keyboard. 2 In the search box, type your product name and number (Pavilion 734n, for example) and click the search arrow. The product number is on the lower front of the PC chassis or inside the CD storage area. 3 Click the manuals item to see a list of manuals for your PC.
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no power button and no power cord) or active (power button or power cord). Your PC supports only active (powered) speaker systems; the speaker system must have its own power cord. A stereo speaker set is a left-right, 2-channel speaker system.
adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon on the taskbar, click Start, choose Control Panel, click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window.
Connect speaker plugs for: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode Front speakers Front speakers Front speakers Not used for speakers Rear speakers Not used for speakers Not used for speakers Rear speakers To PC connector Audio Out (lime-green) Connector icon OUT Audio In (blue) IN Center/ subwoofer speakers Mic-1 (pink) Configure the audio output for the multi-channel speaker system by performing the following procedure.
4 Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply. NOTE: To test the speakers (multi-channel speakers only), click the Test button. The WinDVD control panel shows the speaker number being used. Click Stop. 5 Click OK. NOTE: If you want to play a stereo DVD, change the audio properties of WinDVD to match the recorded DVD audio output. using a microphone Your PC comes with one microphone connector in the back of the PC.
6 Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls. 7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost.) 8 Click Close. 9 Click X (Close) on the upper-right corner of the Recording Control window.
working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the 7-In-1 memory card reader (select models only). Refer to “about the 7-In-1 memory card reader“ on page 48.
Tab or button Description My Images tab A user-friendly tool in which you can easily find, view, manage, and print single or multiple photos or video clips. From here, you select the images that you want to edit, use in projects, and share with family and friends. For more information, see manage your images in Help. Edit tab A tool for making changes to the images and video clips you selected in My Images. It provides basic editing features that might be all you need to manipulate your images.
about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The optional 7-In-1 memory card reader (select models only) can read and can write to six types of memory cards and the IBM Microdrive disk drive. The card reader is accessible on the front of the PC or located inside the front cover of the PC. It has two or four horizontal card slots which accept the memory cards and the microdrive disk drive.
1 Insert the media into the card slot until it stops. The in-use light (A) on the card reader lights, and the PC automatically detects the media. 2 The PC opens a window so you can use the media contents. You can copy files from or to the media. 3 When you are done, right-click the drive icon, select Eject, check that the in-use light is on but not blinking, and then remove the media. A steady light indicates that the PC is not reading or writing the media.
2-slot memory card reader CompactFlash I/II A In-use light F Upper slot G Lower slot F A G Card Insert Into 2-slot reader CompactFlash type I media Receptacle edge (holes) F (upper) CompactFlash type II media Receptacle edge (holes) F (upper) IBM Microdrive disk drive Receptacle edge (holes) F (upper) Secure Digital (SD) Memory Card Upside down (gold connector fingers up) G (lower) MultiMediaCard (MMC) Upside down (gold connector fingers up) G (lower) Memory Stick (MS) Memory Card Ups
handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case when you are finished using it. • Handle the disc by its outside edges or center hole only. • Do not touch the unlabeled side of a disc or place the unlabeled side down on your desk. Doing so could scratch the surface of the disc. • Store discs at room temperature. inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives.
4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Or • Pressing the media control open/close button or Eject button on the keyboard (select models only). Or • Pressing the Eject button on the drive, if it is accessible. To remove a CD or DVD: 1 With the PC turned on, open the disc tray by pressing the Eject button.
using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs. If your PC has a diskette (floppy) drive (select models only), you can use a 3.
To play a music CD: 1 Insert the music CD into the drive. • The MusicMatch Jukebox window opens. If the Audio CD wizard window opens, select MusicMatch Jukebox from the list. You may have to scroll down in the window to see MusicMatch. Or • If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, choose Music, choose MusicMatch and then click MusicMatch Jukebox. 2 To control the CD in the drive, click the CD tab at the top of the MusicMatch Jukebox window.
For more information on this software, refer to the online Help within the Windows Media Player: Click the Help menu in the Windows Media Player menu bar. If necessary, first display the menu bar by clicking the up-arrow icon in the upper left corner of the Windows Media Player window. dvd terms Title: Each DVD can hold one or more titles. Most full-length movies have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title.
You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Video. 4 Click InterVideo WinDVD Player. 5 Click InterVideo WinDVD 4. The WinDVD video window and control panel opens. NOTE: If you are playing a movie full screen and the WinDVD control panel is hidden, you can redisplay it by clicking anywhere in the video window.
WARNING: You can change countries/regions only five times before the country/region code locks and becomes permanent. Once the code locks, you can play DVDs from that country/region only. If the country/region code locks, and you need help, contact Support. The six major DVD countries/regions are: WinDVD is not pre-set to a particular country/region — the country/region code of the first DVD movie you play determines your DVD country/region.
creating a music cd RecordNow! creates closed session music CDs, which means you must record all music files on one CD in one recording session. Music files can be recorded repeatedly on a rewriteable CD-RW disc, but all previously recorded files must be erased first. CD-R discs cannot be erased. See “getting started with recordnow!” on page 57. NOTE: CD-R discs play in most home and car stereos. CD-RW discs play only in some stereos.
creating (burning) music cds with windows media player NOTE: HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. Your PC has recording software called Windows Media Player. You copy or download music to the Windows Media Player Media Library and can then organize or copy the music files. You can copy Window Media files that have a .wma extension, .mp3 files, or .
4 Click My Computer in the Other Places list and then double-click the disc drive you want to use. 5 Insert a blank disc into the drive. 6 Click Write these files to CD in the CD Writing Tasks list. The CD Writing Wizard window appears. 7 Click Next. 8 Click Finish. creating (burning) dvds using the dvd writer drive The DVD Writer drive (select models only) plays movie DVDs and music CDs, reads data CDs and DVDs , and records (burns) files to DVD+RW, DVD+R, CD-R, and CD-RW discs.
connecting to a tv set To use your TV as a PC screen: 1 Turn off the PC. 2 Connect the TV cable using one of the following arrangements, depending on the connection jacks on your TV: • If your TV has an S-video jack, connect an S-video cable from the S-video In jack on the TV to the S-video jack on the back of the PC.
NOTE: The S-video adapter cable is only needed if there is no composite video jack on the back of the PC. 3 To have sound come from your TV instead of from your PC, plug an audio cable into the Audio input jack (Line In) on the TV and plug the other end of the audio cable into the Audio Out jack (green connector) on the back of the PC. viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC selects the TV-out option.
disabling the tv option When you want to disconnect the TV from your PC, you may need to disable the TV option to return your PC display to its original resolution. 1 Right-click an empty area of the screen, and choose Properties. 2 Click the Settings tab. 3 Click the Advanced button. 4 Click the nView tab, click the nView Display Mode in the list on the left, and then select the Standard [Dualview] option.
storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (figure A) and gently lift the two sections to form the spindle (figure B). You can store up to ten discs. To store memory cards, open the top cover and, if necessary, lower the two spindle sections (figure A). A B docking a peripheral device To use the multi-storage bay for a peripheral device, do the following: 1 Open the bay cover (A).
3 Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. C D placing a peripheral device on the multi-storage bay (top) To use the chassis top to place a peripheral device, do the following: 1 Open the bay cover (A). Hold the cover on each side near the hinges, then lift the cover and slide it toward the back of the chassis (C). Gently lift it off.
4 Connect the cables to the device and place it on top of the chassis (G). Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. G E T F using the optional camera station pc top Your PC chassis may include the optional camera station feature. This feature lets you install a special bay cover on the PC chassis for using the DockSpot camera station (sold separately).
1 Open the bay cover (A on page 64). Hold the cover on each side near the hinges, then lift the cover and slide it toward the back of the chassis (C on page 65). Gently lift it off. To make it easy to insert the cables during step 3, grasp the tab (T) and pull it out toward the front of the chassis (E on page 66). Replace the tab when done threading the cables. 2 Place the camera cradle (H) (included with the camera) onto the DockSpot (J). 3 Place the DockSpot into the bay.
5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. P hp dvd wri ter ion & cd- wri ter y / ba ans exp xxx 0000 ion hp pavil 6 Connect the DockSpot cables: • Plug the USB cable (K) into the back of the PC. • Plug the red and yellow connectors (L) into a TV if you want to view the camera images on a TV. • Plug the power cord (M) into a power outlet.
taking care of your pc protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A voltage spike can occasionally corrupt or destroy files. Because of this, you should: • Consistently make backup copies of your data files.
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: • Do not open unsolicited e-mail from unknown sources. • Download files only from sources you feel are safe. • Always scan documents for viruses before opening them.
viewing the amount of used and free disk space 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if it is present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens. 6 Double-click Storage. 7 Double-click Disk Management (Local). Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and free space sizes.
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder. Delete a desktop icon by right-clicking the icon and then selecting Delete. To move a desktop icon to the Unused Desktop Shortcuts folder: 1 Click Start. 2 Click Control Panel. 3 Click Appearance and Themes, if it is present.
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Solution describes what you should do to try to solve the problem.
audio Symptom Problem Solution No sound is produced. Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Start, and then click Control Panel. 2 Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices. 3 Click the Mute check box to remove the check mark from the box. Volume is turned down. Use the keyboard controls to increase the volume. Speakers are turned off.
cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution CD-ROM, CD-RW, DVDROM, or DVD+RW/+R drive cannot read a disc or takes too long to start. Disc is upside down in the drive tray. Reinsert the disc with the label facing up. DVD drive takes longer to start because it has to determine media type being played. Wait at least 30 seconds to let the DVD drive determine the type of media. If it still does not start, read the other solutions listed in this topic. Disc is dirty.
cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution Cannot create (burn) a CD. Problem with disc. • Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. • Use the correct type of disc for the type of files you are recording. When using a CD-R disc, make sure it is blank when recording music, and is blank or appendable (disc with space to add more data files) when recording data.
diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette drive cannot save (write) information to the diskette. Diskette is full or the file is too big. Use another diskette or compress the file to reduce its size. Diskette is write-protected. Slide the write-protection tab to the unlocked position on the diskette. File Save command was not properly executed. When saving information to the diskette drive, verify that you are using the correct drive letter.
hard disk drive Symptom Problem Solution PC seems to be locked up and not responding. Program in use has stopped responding to commands. Use the Windows Task Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl, Alt, and Del keys on the keyboard at the same time. 2 Select the program that is not responding, and click End Task. Or Click Shut Down, and then click Restart. If this does not work, press the On button for 4 or more seconds to turn off the PC.
hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device driver. You must be logged in as the computer administrator to install or uninstall a device driver. To switch users, click Start, click Log Off, and then click Switch User; choose the computer administrator user. (The computer administrator is usually the user Owner.) New or existing device does not work after installing a new device. A hardware device conflict exists.
internet access Symptom Problem Solution Cannot connect to the Internet. Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your ISP for assistance. Modem is not set up properly. Reconnect the modem, verifying connections; see page 8. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a LAN (Local Area Network).
keyboard and mouse Symptom Problem Solution Keyboard commands and typing are not recognized by the PC. Keyboard connector is not properly connected. Turn off the PC by using the mouse, reconnect the keyboard to the back of your PC, and turn on your PC. Program in use has stopped responding to commands. Restart or turn off your PC using the mouse. Keyboard is damaged.
keyboard and mouse (continued) Symptom Problem Solution Optical mouse does not track cursor well. The optical sensor uses the pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the sensor to track the cursor. Place the mouse on a mousepad or white sheet of paper. Mouse sensor is dirty. Wipe the light sensor lens on the bottom of the mouse with a lint-free cloth (not paper).
power Symptom Problem Solution PC will not turn on and/or start. PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power source are plugged in properly. Monitor is not connected or is not on. Connect the monitor to the PC, plug it in, and turn it on. Line voltage selection switch is not in the proper position for your country/region (115V/230V).
miscellaneous Symptom Problem Solution PC date and time display is incorrect. RTC (real-time clock) battery may need to be replaced. Battery life is approximately 3–5 years. First, reset the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for instructions, or refer to the Warranty & Support Guide to contact Support for replacement details. Printer has problems.
using application recovery and system recovery The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the HP Application Recovery program or the HP PC System Recovery program.
• System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date. You can later return the PC to the settings recorded at the restore point. You can create a specific restore point, or have the operating system create a restore point. For example, when you use Add Programs to add a software program, the operating system automatically creates a restore point before it adds the software.
For the specific PC problem, try the method listed as #1, then #2, and then #3.
creating recovery cds/dvds A hard drive is a disk inside the computer that stores the operating system, programs, and data. 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience. We call this part of your hard drive the “recovery partition.
using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers, and application software that were originally installed on the PC at the factory. You can use this program to make only one set of recovery CDs or DVDs for your PC.
using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. • Start the System Recovery program from the recovery partition. • Remove the System Recovery partition from your PC hard disk drive to increase space for data. • Create a new data partition on your PC hard disk drive.
to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Programs. 4 Choose Accessories. 5 Choose System Tools. 6 Click System Restore. Follow the onscreen instructions. application recovery NOTE: Not all models include the Application Recovery program. Perform steps 3 through 5 of the following procedure. If HP Application Recovery appears in the folder, your PC includes the program.
system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP PC System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program. WARNING: The HP PC System Recovery program will delete any data or programs that you installed after purchase.
starting system recovery if the pc is not responding 1 Turn off the PC. If necessary, press and hold the On button until the PC turns off. 2 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 3 Press the On button to turn the PC on. 4 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard.
to run system recovery program using recovery discs: 1 If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close the tray. 3 Turn off the PC: • If the PC works: Click Start on the taskbar, click Turn Off Computer, and then click Turn Off.
index 5.1 speakers, 41 56K modem, 9 7-In-1 memory card reader card types, 48 using, 48 A adjusting microphone volume, 45 adjusting speaker volume, 42, 74 All Programs menu, 18 America Online, troubleshooting, 80 Application Recovery, 86, 91 warning, 91 autoscrolling, mouse, 20 available hard disk space increasing, 70 B browsing the Internet, 34 buttons customizing, 29 Eject, 51 E-Mail, 28 Help, 27 HP, 27 mouse, 19 mouse scroll wheel, 19 Mute, 28 Off.
creating a DVD, 60 creating CDs using CD-RW drive, 57, 59 creating CDs using Windows Media Player, 59 creating CDs with RecordNow!, 57 creating recovery discs, 89 creating Recovery Tools CD, 90 customizing keyboard buttons, 29 D desktop, 16 desktop icons, removing, 72 device conflict, resolving, 79 device not working, 84 digital images, managing, 46 digital picture work area, 46 digital pictures, 46, 48 disconnecting TV, 63 Disk Cleanup utility, 72 diskette copying files, 53 inserting, 53 diskette (floppy)
Easy Internet Sign-up, 33 finding an ISP, 32 keyboard button, 28 organizing destinations, 17 restricting content, 34 searching the, 34 signing up with an ISP, 32 Internet connection, high speed, 9 Internet Service Provider (ISP), defined, 31 InterVideo WinDVD Player, using, 55 K keyboard customizing buttons, 29 features, 21, 22 indicators, 26 troubleshooting, 81 types of buttons, 26 using, 21 wireless, 24 keyboard keys alphanumeric, 24 arrow, 25 edit, 25 function keys, 25 numeric, 26 L LEDs, defined, 23 l
no sound, 74 not working, 81 organizing information, 17 problem turning on, 83 running tests, 37 setting it up, 3 settings, 16 sleep mode.
speakers, 41 multi-channel, 41 special offers, 38 Standby button, 27 standby mode automatic, 13 manual, 12 Start button, 16 Start menu contents, 16 storage, multi-storage bay, 63 Support messages, 38 telephone numbers, 39 surface, using mouse on, 19 System Recovery, 92 starting, if PC is not responding, 93 starting, if PC is responding, 92 using recovery discs, 88 warning, 92 when to use, 86 System Restore, 86, 90 system updates, 38 T television, viewing PC image on a TV, 60 terminology for DVD, 55 tips, 3
