HP Deskjet 5900 series User's guide
Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 2 3 4 5 6 7 8 User's guide Welcome................................................................................................................3 Special features....................................................................................................4 Get started.............................................................................................................5 Printer features .........................................................................................
9 Printer software..................................................................................................43 Print settings ........................................................................................................43 Manage the printer (Mac OS X 10.3) ...................................................................44 Manage the printer (Mac OS X 10.2) ...................................................................45 View and change the status of a print job (Mac OS X 10.3) ..
1 Welcome To find an answer to a question, select one of the following topics: ● ● ● ● ● ● ● ● ● ● ● ● ● User's guide Special features Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Supplies Specifications Environmental information 3
2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● ● ● ● ● ● ● ● ● 4 Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased separately). Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink.
3 Get started ● ● ● ● ● ● Printer features Buttons and lights Paper trays Print cartridges Ink-backup mode Automatic paper-type sensor Printer features The printer has several features to make printing easier and more efficient.
Chapter 3 1 Automatic paper-type sensor 2 Print cartridges 3 Ink-backup mode 1 USB port Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer.
1 Power button and light 2 Print Cartridge Status lights 3 PictBridge lights 4 Resume button and light 5 Print Cancel button Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button The Power light flashes when the printer is processing. Caution Always use the Power button to turn the printer on and off.
Chapter 3 1 1. 2. Print Cartridge Status lights The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. – The light is on and solid when the tri-color print cartridge is low on ink. – The light flashes when the tri-color print cartridge needs to be serviced. The right status light represents the black or the photo print cartridge. One of these print cartridges is installed in the right side of the print cartridge cradle.
1 Connection light 2 Error light When the camera is connected correctly, the green Connection light is illuminated. The printer Power light flashes and the Connection light remains lit solid when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the amber Error light flashes. Print Cancel and Resume buttons The printer also has a Print Cancel button and a Resume button and light.
Chapter 3 Paper trays For information about the paper trays, select one of these topics. Unfold the paper trays Follow these steps to unfold the paper trays: 1. Lower the In tray. 2. Lower the Out tray. 3. Pull out the Out-tray extension. In tray The In tray holds paper or other media.
1 In tray Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left. Out tray Printed pages are deposited in the Out tray. 1 Out tray Raise the Out tray to load paper or other media. Lower the Out tray before printing.
Chapter 3 To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If you are printing in the Fast draft mode, unfold the Out-tray extension stop. 1 Out-tray extension 2 Out-tray extension stop Fold the paper trays Follow these steps to fold the paper trays: 12 1. 2. Remove paper or other media from the paper trays. If the Out-tray extension stop is raised, lower it and then push it into the Out-tray extension. 3. Push the Out-tray extension into the Out tray.
4. Raise the Out tray. 5. Raise the In tray. Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge Use print cartridges The print cartridges can be used in the following ways: ● ● User's guide Everyday printing: Use the black and tri-color print cartridges for everyday print jobs.
Chapter 3 Replace print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in three places: ● Selection number label: Look at the label on the print cartridge that you are replacing. 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. HP Printer Utility: Open the HP Printer Utility, and then select the Supplies Status pane.
Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in your printer, and then selects optimal print settings for that media. The result is fewer mouse clicks to start printing, and automatic optimal print quality on plain, photo, brochure and other highquality papers.
4 Connect to the printer ● ● USB Networking USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packaged with your printer.
5 Print photos The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: ● ● ● ● ● ● ● ● Print a borderless photo. Print a photo with a border. Use HP Real Life technologies to touch up photos. Use the photo print cartridge for great colors and virtually grain-free photos. Achieve the highest printing resolution with maximum dpi.
Chapter 5 5. If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer. Slide the paper guide firmly against the edge of the paper stack. 1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 6. Lower the Out tray. Print 1. Open the Page Setup dialog box. 2. Choose the appropriate borderless paper size in the Paper Size menu, and then click OK. 3. Open the Print dialog box. 4.
Print photos with a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Open the file in a software program such as Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo. ● Verify that the photo paper that you are using is flat.
Chapter 5 1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 6. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size: The appropriate paper size – Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4.
Open HP Real Life technologies Follow these steps to open HP Digital Photography Real Life technologies: 1. 2. Open the Print dialog box. Select the Real Life Digital Photography pane. Use HP Real Life technologies Choose from the following items: ● ● ● ● ● ● ● Summary: View all the current settings at a glance. Auto Red-eye Removal: Click On to automatically remove or reduce red-eye in the photograph. Adaptive Lighting: Adjust the exposure in dark areas of photos to bring out detail.
Chapter 5 Note To protect a print cartridge when it is not in the printer, follow these storage guidelines. Use the photo print cartridge 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. Choose the appropriate photo paper type in the Paper Type menu. 4. In the Quality menu, select Normal, Best, or Maximum dpi. 5. Select any other print settings that you want, and then click Print. Store the photo print cartridge Follow these guidelines when storing the photo print cartridge.
– 4. Application Managed Colors: Use this option to allow the program from which you are printing to manage the color of the photo. – AdobeRGB: Use the AdobeRGB setting for documents or photos that were originally created in the AdobeRGB color space. When using AdobeRGB to print from a professional software program, turn off color management in the program and allow the printer software to manage the color space. Select any other print settings that you want, and then click Print.
Chapter 5 Handling ● Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality. ● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper by putting it in the storage bag, and then gently bending it in the opposite direction of the curl until the paper lies flat. Photo paper should be flat before it is printed on.
6 Print photos from a digital camera Learn how to print photos directly from a digital camera: ● ● About PictBridge PictBridge printing About PictBridge With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's PictBridge port. Note Do not plug other USB devices into the PictBridge port. Note When two PictBridge devices communicate, they provide only the services that they have in common.
Chapter 6 Check the documentation that came with your camera to ensure that your camera supports PictBridge. Follow these steps to print photos from a PictBridge-compatible camera: 1. 2. 3. Load photo paper into the printer. For instructions about loading photo paper, click one of the following options: – Print borderless photos – Print photos with a border Connect your camera to the PictBridge port on the front of the printer using the USB cable supplied with your camera.
camera. Refer to the documentation that came with your camera for detailed information on printing from the camera.
7 Print other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Iron-on transfers Printing tips: Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software. E-mail To print e-mail, use the Paper Type/Quality pane in the Print dialog box to select the paper type and print quality.
5. Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper. 5. Select any other print settings that you want, and then click Print. Letters To print letters, use the Paper Type/Quality pane in the Print dialog box to select the paper type and print quality.
Chapter 7 5. Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper. 5. In the Quality pull-down menu, select the appropriate print quality. 6. Select any other print settings that you want, and then click Print.
2 5. Legal paper (extends over the edge of the In tray) Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper. 5. In the Quality pull-down menu, select the appropriate print quality. 6. Select any other print settings that you want, and then click Print.
Chapter 7 6. Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper. 5. Select any other print settings that you want, and then click Print. Brochures To print a brochure, use the Paper Type/Quality pane in the Print dialog box to select the paper type and print quality.
Print borderless brochures 1. Open the Page Setup dialog box. 2. Click the appropriate borderless paper size in the Paper Size menu. 3. Click OK. 4. Open the Print dialog box. 5. Select the Paper Type/Quality pane, and then specify the following settings: – Paper Type: The appropriate brochure paper type – Quality: Normal or Best 6. Select any other print settings that you want, and then click Print. Print brochures with borders 1. Open the Page Setup dialog box. 2.
Chapter 7 7. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size: The appropriate card size – Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane, and then specify the following settings: – Paper Type: The appropriate card type – Quality: Normal or Best 5. Select any other print settings that you want, and then click Print.
6. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size: The appropriate card size – Orientation: The appropriate orientation Note To print a borderless card, select the borderless photo size that matches the card size. 2. 3. 4. 5. 6. Click OK. Open the Print dialog box.
Chapter 7 4. 5. 6. Carefully push the transparencies into the printer until they stop, so that none of the adhesive strips catch on one another. Slide the paper guide firmly against the edge of the transparencies. Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3.
7. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size: A4 or US Letter – Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane. 5. In the Paper Type pull-down menu, click Automatic or Plain Paper. 6. Select any other print settings that you want, and then click Print.
Chapter 7 6. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size: The appropriate card size – Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane, and then specify the appropriate paper type. 5. Select any other print settings that you want, and then click Print.
6. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following setting: Paper Size: A4 or US Letter 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane. 5. In the Paper Type pull-down menu, click Automatic, or select Speciality paper, and then click HP Iron-on Transfer. 6. Select any other print settings that you want, and then click Print.
8 Printing tips Save time Set the order that the pages print. Save money ● ● Print multiple pages on a single sheet of paper. Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of printouts ● ● ● Select the correct paper type. Select the correct print quality. Resize the document as needed. Select a print quality Follow these steps to select a print quality: 1. 2. 3. 4. Open the Print dialog box. Select the Paper Type/Quality pane.
Note The reverse page order feature is only available in Mac OS X 10.3 and later. Print multiple pages on a single sheet of paper Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. 2. 3. 4. 5. 6. Open the Print dialog box. Select the Layout pane.
Chapter 8 Resize a document Use this feature to shrink or enlarge printed text and graphics without changing the paper size. To shrink or enlarge text and graphics: 1. 2. 3. Open the Page Setup dialog box. In the Scale box, type the percentage by which you want to shrink or enlarge the document. – Type a number from 25 to 99 to reduce a document image. – Type a number from 101 to 400 to enlarge a document image. Click OK, and then print the document.
9 Printer software ● ● ● ● ● Print settings Manage the printer (Mac OS X 10.3) Manage the printer (Mac OS X 10.2) View and change the status of a print job (Mac OS X 10.3) View and change the status of a print job (Mac OS X 10.2) Print settings The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document.
Chapter 9 6. 7. Save as PDF: Convert the document to Adobe PDF format. Fax: Send the document as a fax. Note The Fax option is available only in Mac OS X 10.3 and later. 8. 9. Cancel: Close the Print dialog box without printing the document. Print: Print the document. Manage the printer (Mac OS X 10.3) Use Printer Setup Utility to manage the printer.
Manage the printer (Mac OS X 10.2) Use Print Center to manage the printer. Managing the printer includes the following tasks: ● ● ● Add a printer Set a default printer Delete a printer Add a printer Follow these steps to add a printer to your computer: 1. 2. 3. 4. 5. In Finder, click Applications, click Utilities, and then double-click Print Center. Click Add Printer. The Add Printer dialog box appears. Select the connection type for the printer (for example, USB).
Chapter 9 View and change the status of a print job (Mac OS X 10.2) When printing a document with background printing, use Print Center to view the status of the document as it is printing. Follow these steps to check the status of a print job: 1. 2. 3. 46 In Finder, click Applications, click Utilities, and then double-click Print Center. Double-click the printer name to display the print queue. Click a print job to select it.
10 Maintenance ● ● ● ● ● ● ● ● ● ● ● ● Install print cartridges Set the auto-off feature Align the print cartridges Calibrate color Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges HP Printer Utility Install print cartridges When you need to replace print cartridges, make sure you have the correct print cartridges for your printer, and then install the
Chapter 10 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. HP Printer Utility: Open the HP Printer Utility, and then select Supplies Status. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Show me how to install a print cartridge. Follow these steps to install a print cartridge: 1. 2. 3. 4. 5.
6. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. 1 Remove plastic tape Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. 8. 9. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer.
Chapter 10 Set the auto-off feature Select the auto-off feature to automatically place the printer into idle mode after 30 minutes and to turn back on automatically when print jobs are sent to the printer. Selecting auto-off cancels the FEMP energy savings mode. Follow these steps to activate the auto-off feature: 1. 2. 3. Open the HP Printer Utility. Select Power Management. Follow the onscreen instructions.
If your documents are still missing lines or dots after cleaning, replace the print cartridges. Caution Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. Print a test page Follow these instructions to print a test page: 1. 2. 3. Open the HP Printer Utility. Select Test. Click the Print Test Page button.
Chapter 10 Caution Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. Manually clean print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. Gather cleaning supplies You will need the following items to clean the print cartridges.
Maintain print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● ● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it.
Chapter 10 HP Printer Utility The HP Printer Utility contains tools to perform the following tasks: ● ● ● ● ● ● ● ● ● ● Print a test page. Clean the print cartridges. View estimated ink levels in the print cartridges. Align the print cartridges. Calibrate color. Calibrate print quality. Configure the auto-off feature. Find product support on the HP Web site. Find information about the print cartridges used with your printer. Use the HP Web site to register your printer.
11 Troubleshooting ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Printer does not print Paper jam Paper problems Paper mismatch Printer is stalled Print cartridge problems Photos do not print correctly PictBridge problems Print quality is poor Document is misprinted Problems with borderless documents Error messages Printer lights are on or flashing Document prints slowly If you continue to have problems Printer does not print Verify the following Verify the following conditions if the printer is not printing: ● ● ● ● ●
Chapter 11 Check the print queue The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the print queue, check the status of the print queue for either Mac OS X 10.3 or Mac OS X 10.2. If the printer still does not print 1. Select the topic below that best describes the problem: – Paper jam – Out-of-paper message – Printer ejects paper – Printer is stalled 2. If the printer still does not print, shut down, and then restart your computer.
6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front. 7. 8. Turn on the printer, and then press the Resume button. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.
Chapter 11 Out-of-paper message If an out-of-paper message appears, follow these guidelines. Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines.
5. 6. 7. Select the Paper Type/Quality pane. In the Paper Type pull-down menu, click the specific paper type. Select any other print settings that you want, and then click Print. Printer is stalled If the printer stalls while printing a document, press the Resume button. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer. Caution First, check for any loose or broken parts in the printer.
Chapter 11 3. 4. 5. 6. 1 Selection number 2 Warranty date Check the list of print cartridges that can be used in the printer. Open the HP Printer Utility, and then select the Supplies Status pane. Check the warranty date on the print cartridge. If the print cartridge has the wrong selection number, or if the warranty date has expired, install a new print cartridge. Close the printer cover. If the Print Cartridge Status light stops flashing, then the problem is fixed.
If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge. When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed. 1 Remove plastic tape Print cartridge is in the wrong slot message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.
Chapter 11 Colors are tinted or incorrect If colors in photos appear tinted or incorrect, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. Verify that neither print cartridge is low on ink. If neither print cartridge is low on ink, proceed to step 2. Align the print cartridges. Reprint the photo. If colors are still tinted or incorrect, calibrate the color. Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration. Reprint the photo.
Fading occurs on the edges of a photo Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see Store and handle photo paper. Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.
Chapter 11 ● ● The images are not in a supported format. You did not select any photos on the camera for printing. Check the documentation that came with your camera to ensure it supports PictBridge. If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.
(continued) State of the lights Task Connection light is on and the Error light flashes twice The camera has requested an unsupported command. Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. Print is faded ● Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.
Chapter 11 ● Verify that the protective piece of plastic tape has been removed from the print cartridges. 1 ● Remove plastic tape Consider selecting a higher print quality. Blank pages print ● The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. 1 ● ● ● Remove plastic tape The print cartridges might be out of ink. Replace one or both empty print cartridges.
Note If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 5. Click Print. Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guide fits firmly against the edge of the paper. 3. Reprint the document.
Chapter 11 Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions: If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, install a photo print cartridge in the printer. Horizontal lines appear on a photo If light or dark horizontal lines appear on photos: 1. 2. 3. 4.
Image is printed at an angle Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. If the problem is not caused by the source image, follow these steps: 1. 2. 3. 4. Remove all paper from the In tray. Load the paper correctly in the In tray. Verify that the paper guide fits firmly against the edge of the paper. Follow loading instructions for the paper type.
Chapter 11 Part of the photo is faded If part of the photo is faded, follow these guidelines. Photo has unwanted border If the photo has an unwanted border, follow these guidelines. Part of the photo is faded Fading can occur on different parts of a photo. Fading occurs on the edges of a printout Verify that photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat.
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions: If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, install a photo print cartridge in the printer. Photo has an unwanted border The following conditions can create an unwanted border. For most paper types If the photo has an unwanted border, try one of the following solutions: ● ● Align the print cartridges.
Chapter 11 If the border appears above the tear-off tab: ● ● Align the print cartridges. Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. Error messages Out of paper message If you receive an out of paper message, follow these guidelines. Print cartridge problem message The Print Cartridge Status light comes on when a print cartridge is low on ink.
"Printing in ink-backup mode" When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts. If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge.
Chapter 11 1 Power light 2 Print Cartridge Status lights 3 Resume light Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data.
Resume light is flashing 1 Resume light If the Resume light is flashing, check the following conditions: ● ● ● ● The printer might be out of paper. Place paper in the In tray, and then press the Resume button. There might be a paper jam. Follow these instructions to clear a paper jam. The print cartridges are the correct print cartridges for the printer and are properly installed. The printer might be stalled. Follow these instructions to correct a stalled printer.
Chapter 11 1. 2. The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. The right status light represents the black or the photo print cartridge. One of these print cartridges is installed in the right side of the print cartridge cradle. If the status light is on and not flashing ● Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.
Document prints slowly Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photos are printing Documents containing graphics or photos print more slowly than text documents. Best or maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality.
12 Supplies ● ● Paper USB cables Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping.
13 Specifications ● Printer specifications Printer specifications See the reference guide that came with your printer for complete printer specifications, including this information: ● ● ● ● User's guide Types, sizes, and weights of paper and other printing media that can be used with your printer Print speeds and resolutions Power requirements Computer operating system requirements 79
14 Environmental information ● ● Environmental statement Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and elimination Paper use: The Print Cancel button allows the user to save paper by quickly canceling a print job as needed.
Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit www.
Chapter 14 fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.
Index A adding the printer 44, 45 AdobeRGB 22 aligning print cartridges 50 auto-off feature 50 automatic paper type sensor 15 B borderless printing guidelines 67 brochure printing 32 buttons Power button 7 Print Cancel button 9 Resume button 9 C cleaning print cartridges automatically 50 print cartridges manually 52 printer body 51 color calibration 50 color management 22 color options brightness 22 color tone 22 saturation 22 ColorSync 22 D default printer, setting 44, 45 deleting the printer 44, 45 digita
print cartridge problem message 60 Print Cartridge Status lights 7 print cartridges aligning 50 cleaning automatically 50 cleaning manually 52 installing 47 maintaining 53 ordering information 51 photo print cartridge 21 recycling 81 replacing 14 selection numbers 47 storing 53 used with the printer 13 Print Center 45 Print dialog box 43 print job status 45, 46 print preview 42 print quality 40 print settings 43 printer adding 44, 45 deleting 44, 45 managing 44, 45 print job status 45, 46 setting as default
