Operation Manual

Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected www.hpe.com/services/getconnected
HPE Proactive Care services www.hpe.com/services/proactivecare
HPE Proactive Care service:
Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced
service: Supported products list
www.hpe.com/services/
proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central www.hpe.com/services/proactivecarecentral
Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted
68 Remote support