HPE ProLiant ML10 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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Contents Component identification.......................................................................6 Front panel components............................................................................................................... 6 Front panel LEDs and buttons...................................................................................................... 6 Rear panel components................................................................................................................
Memory configuration.......................................................................................................35 General DIMM slot population guidelines........................................................................ 35 Population order.................................................................................................... 35 Installing a DIMM..............................................................................................................
Electrostatic discharge.........................................................................56 Preventing electrostatic discharge.............................................................................................. 56 Grounding methods to prevent electrostatic discharge...............................................................56 Specifications........................................................................................57 Environmental specifications.............................
Component identification Front panel components Item Description 1 Media bay 2 USB 2.
Item Description Status 1 Power On/Standby button and system power LED Solid green = System on Solid amber = System in standby Off = No power present* 2 Health LED Solid green = Normal Solid amber = Thermal warning Flashing amber = Critical thermal issue† Solid red = CPU failure† Flashing red = System failure† Off = System off * Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
USB 3.0 connectors 9 Display Ports The server supports DisplayPort version 1.2. The DisplayPort version 1.2 active adapter is required to connect the server to a monitor that does not have a DisplayPort input. *For more information on the expansion slot specifications, see PCIe expansion slot definitions.
System board components Item Description 1 System fan connector 2 Internal USB 2.
Item Description 18 Slot 3, PCIe3 x4 (4,1)* 19 Slot 2, PCIe3 x16 (16,8,4,1)* 20 Slot 1, PCIe3 x8 (8,4,1)* 21 4-pin power connector 22 DIMM slots For more information on the expansion slot specifications, see PCIe expansion slot definitions PCIe expansion slot definitions Expansion slot number Technology Bus Width Connector Width Form Factor 1 PCIe 3.0 x8 x8 Full-height Half-length 2 PCIe 3.0 x8 x16 Full-height Half-length 3 PCIe 3.0 x4 x4 Full-height Half-length 4 PCIe 3.
The following image shows the drive numbering.
Operations Power up the server Procedure 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Power down the server Prerequisites Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. Procedure 1. Power down the server. 2.
a. Place the access panel on the chassis, and slide it toward the front of the server. b. Tighten the two screws on the access panel. 2. If a Kensington security cable was removed, connect it to the rear panel. See the security cable documentation for instructions. Remove the tower bezel Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Remove the access panel. 4.
Install the tower bezel Procedure 1. Install the tabs on the tower bezel into the slots on the front chassis. 2. Close the tower bezel.
Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, see the product rating label or the user documentation supplied with that option. CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply.
Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. The contents of the server shipping carton include: • • Server Power cord You need the following items for some procedures: • • • • T-10/T-15 Torx screwdriver Phillips screwdriver Hardware options Operating system or application software Installing hardware options Install any hardware options before initializing the server.
To install an operating system on the server, create installation media on an optical disk or on USB media. Insert the optical drive into a USB-attached optical drive (user provided) or insert the USB device and reboot the server. Before using your server for the first time, verify that you have the latest drivers, firmware, and system software installed, unless any installed software or components require an older version.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
5. To install the component: a. Remove the drive support bracket from the tower bezel. b. Secure the support bracket on the drive with one silver #6-32 screw. The support brackets are required only when installing drive 1 and drive 2. c. Insert the drive into the drive bay and secure it with three silver #6-32 screws.
6. To install drives into the drive cage: a. Remove the installed drive cage assembly. 7. Secure the drive in the drive cage with four silver #6-32 screws.
8. Install the drive cage into the chassis. 9. Place the server on its side. 10. Connect power cables to all drives: a. Connect the shorter drive power supply cable to drive 1 and drive 2. b. Connect one end of the longer drive power supply cable to drive 3. c. Connect the other end of the longer drive power supply cable to the extension power cable. d. Connect the other ends of the extension power cable to drive 4 and drive 5.
11. To connect the SATA cables: a. Connect drive 1 to SATA 1 on the system board. b. Connect drive 2 to SATA 2 on the system board. c. Connect drive 3 to SATA 3 on the system board. d. Connect drive 4 to SATA 4 on the system board. e. Connect drive 5 to SATA 5 on the system board. 12. 13. 14. 15. 16. 17. 24 Install the tower bezel. Install the access panel. Return the server to an upright position. Connect each power cord to the server. Connect each power cord to the power source. Power up the server.
Drive enablement option Procedure 1. 2. 3. 4. 5. Power down the server Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the access panel. Remove the tower bezel. Remove the EMI shield. 6. Install the drive into the drive cage and secure it with four silver #6-32 screws. 7. Insert the drive cage into the media bay and secure it with four black M3 screws.
8. Place the server on its side 9. To connect the drive cables: a. Connect one end of the shorter drive power supply cable to drive 6. b. Connect the other end of the shorter drive power supply cable to the extension power cable. c. Connect the other ends of the extension power cable to drive 1 and drive 2. d. Connect the SATA cable to the system board.
10. 11. 12. 13. 14. 15. Install the tower bezel. Install the access panel. Return the server to an upright position. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Controller options The server ships with an embedded Intel Rapid Storage Technology SATA RAID Controller. To obtain the SATA driver required for RAID configuration, download from the Hewlett Packard Enterprise website.
5. Remove the slot cover blank. 6. 7. Remove the air baffle from the host bus adapter. Install the host bus adapter.
8. Close the expansion slot cover retainer. 9. 10. 11. 12. 13. Install the access panel. Connect the adapter to a storage product with external mini-SAS cables. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Slim optical disk drive enablement option Procedure 1. 2. 3. 4. Power down the server Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the access panel.
5. Remove the EMI shield. 6. Install the slim optical disk drive into the drive cage and secure it with two silver #6-32 screws. 7. Connect the cable to the rear of the drive.
8. Install the drive cage into the chassis and then secure it with four black M3 screws. 9.
10. Connect the SATA and power cable. 11. Remove the optical drive bay blank.
12. 13. 14. 15. 16. 17. Install the tower bezel. Install the access panel. Return the server to an upright position. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Memory options The memory subsystem in this server supports UDIMMs only. The server supports the single-rank and dual-rank PC4-2133 (DDR4-2133) UDIMMs operating at up to 2133 MT/s DIMM speeds.
Population order Channel Slot number 1 A 3C 2 B 1D 3 A 4A 4 B 2B For the location of the slot numbers, see DIMM slot locations. Single and dual-rank DIMMs To understand and configure memory protection modes properly, an understanding of single and dualrank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications. A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory.
Item Description Definition 5 Maximum memory speed 2133 MT/s 6 CAS latency P = 15 7 DIMM type E = UDIMM (unbuffered with ECC) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website.
3. 4. a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Remove the access panel. Place the server on its side 5. 6. Open the DIMM slot latches. Install the DIMM. 2 1 2 7. 8. 9. 10. 11. Install the access panel. Return the server to an upright position. Connect the power cord to the server. Connect the power cord to the power source. Power up the server.
1. Installing the Trusted Platform Module board. 2. Retaining the recovery key/password. 3. Enabling the Trusted Platform Module. TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website. CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. 5. Install the TPM board. Press down on the connector to seat the board. 6. 38 Install the TPM security rivet by pressing the rivet firmly into the system board.
7. 8. 9. 10. 11. Return the server to an upright position. Install the access panel. Connect each power cord to the server. Connect each power cord to the power source. Power up the server. Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password.
CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings. For more information on adjusting TPM usage in BitLocker™, see the Microsoft website.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Drive power cabling (6 drives) Item Description 1 Drive power cable for drive 1, 2 and 6 2 Extension power cable 3 Drive power cable for drive 3 to 5 4 Extension power cable Drive SATA cabling Item Description 1 Drive 1 to SATA 1 on system board 2 Drive 2 to SATA 2 on system board Table Continued 42 Drive power cabling (6 drives)
Item Description 3 Drive 3 to SATA 3 on system board 4 Drive 4 to SATA 4 on system board 5 Drive 5 to SATA 5 on system board 6 Drive 6 to SATA 6 and optical drive shared connect on system board Optical drive cabling Front LEDs and power button module cabling Optical drive cabling 43
Front USB cabling Fan cabling System fan 44 Front USB cabling
Processor fan Power supply cabling Item Description 1 Drive power cable for drive 1, 2, and 6* 2 Drive power cable for drive 3, 4, and 5* 3 24-pin power cable 4 4-pin power cable *The installation of drive 5 and 6 requires an extension power cable. See Drive power cabling (6 drives installation).
Ambient temperature sensor cabling 46 Ambient temperature sensor cabling
Software and configuration utilities BIOS Setup Utility Use the embedded BIOS setup utility to perform a wide range of configuration activities including: • • • • Configuring system devices and installed options Displaying system information Selecting the primary boot controller Configuring memory options Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device.
k. To clear the warning, press Enter. l. To exit Advance, press the Esc key. 3. To disable SPD Write: a. Select Chipset > PCH-IO Configuration, and then press the Enter key. b. Select SPD Write Disable and press Enter. c. To disable SPD write, select Enable and press Enter. d. To exit Chipset, press the Esc key. e. Select Save & Exit > Save Changes and Exit, and press Enter. f. To save changes, select Yes. The server automatically reboots.
The pre-OS behavior of the USB ports is configurable in the BIOS Setup Utility, so that the user can change the default operation of the USB ports. Keeping the system current Access to Hewlett Packard Enterprise Support Materials Access to some updates for ProLiant Servers may require product entitlement when accessed through the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements.
• • Improving data center infrastructure Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website .
Troubleshooting Troubleshooting resources The HPE ProLiant ML10 Gen9 Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.
System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk fo personal injury: • • • • Do not attempt to recharge the battery.
1 2 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS setup utility to reconfigure the system. 8. Insert the battery with the "+" side facing up on the socket, and then press the battery down to secure it in place. 9. Return the server to an upright position. 10. Install the access panel. 11. Power up the server.
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options http://www.hpe.com/support/ProLiantServersWarranties HPE Enterprise Servers http://www.hpe.com/support/EnterpriseServersWarranties HPE Storage Products http://www.hpe.com/support/Storage-Warranties HPE Networking Products http://www.hpe.
• Kazakhstan: Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: Procedure • • • • • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specifications Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature * All temperature ratings shown are for sea level.
Specification Value Input requirements Rated input voltage 100-120 VAC/200-240 VAC Rated input frequency 50/60Hz Rated input current 6 A/4 A Maximum rated input power 333 W at 115 VAC 333 W at 230 VAC BTUs per hour 1133.33 at 115 VAC 1133.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: • http://www.hpe.com/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR parts: • • Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to replace these parts, you will be charged for the travel and labor costs of this service. Optional—Parts for which customer self repair is optional.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web. Servizio di garanzia per i soli componenti La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà gratuitamente le parti di ricambio.
Reparaciones del propio cliente Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen: • • Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant.
pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Support and other resources
Support and other resources 67
Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
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Acronyms and abbreviations 70 CE Conformité Européenne (European Conformity) CSA Canadian Standards Association CSR Customer Self Repair EMI electromagnetic interference IEC International Electrotechnical Commission Intel AMT Intel Active Management Technology Intel RST Intel Rapid Storage Technology NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power-On Self-Test SAS serial attached SCSI SATA serial ATA TMRA recommended
