Getting Started HP Business Notebook PC Document Part Number: 443123-001 June 2007 This guide explains how to set up your hardware and software, and begin using the computer in Windows®.
© Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 First-time setup Identifying hardware for setup . . . . . . . . . . . Setting up the computer. . . . . . . . . . . . . . . . Step 1: Insert the battery . . . . . . . . . . . . Step 2: Connect the computer to external power . . . . . . . . . . . . . . . . . . . . . . . . . Step 3: Turn on the computer . . . . . . . . . Step 4: Set up the software. . . . . . . . . . . Step 5: Create recovery discs (recommended). . . . . . . . . . . . . . . . . . . . . . . 1–1 . . . . 1–2 . . . . 1–2 . . . . 1–3 .
Contents Installing additional hardware and software . . . Identifying and installing hardware . . . . . . . Locating and installing software . . . . . . . . . Updating the software installed on the computer. Finding the user guides . . . . . . . . . . . . . . . . . . Turning off the computer correctly . . . . . . . . . . . . . . . . . . . . . . . 3–5 3–5 3–5 3–6 3–6 3–7 Troubleshooting resources . . . . . . . . . . . . . . . . . Quick troubleshooting . . . . . . . . . . . . . . . . . . . .
Contents B Specifications Operating environment . . . . . . . . . . . . . . . . . . . . B–1 Rated input power . . . . . . . . . . . . . . . . . . . . . . .
1 First-time setup Identifying hardware for setup To set up the computer for the first time, you will need the computer, the power cord, AC adapter, the battery, and the modem cable (select models only). Components included with the computer may vary by region and ✎ by model. Component Component 1 Power cord 3 Battery 2 AC adapter 4 Modem cable (select models only) Use only the AC adapter provided with the computer or one ✎ approved for this computer.
First-time setup Setting up the computer Computer setup involves the following tasks: 1. Inserting the battery into the computer 2. Connecting the computer to external power ✎ The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) Refer to Appendix A, “Backup and recovery,” for ✎ instructions.
First-time setup Step 2: Connect the computer to external power Power cords and AC outlets vary in appearance by region and ✎ country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3. When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) turns on.
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. To turn on the computer: » Press the power button 1. The power light on the power button 2 turns on.
First-time setup Step 4: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software. Note the following points: ■ After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. ■ During software setup, the computer may pause periodically for several minutes. These normal pauses are indicated by an hourglass icon.
2 Quick tour Identifying the hardware Components included with the computer may vary by region and ✎ model. The illustrations in this chapter identify the standard features included on most computer models.
Quick tour Top components Pointing devices ✎ Refer to the illustration that most closely matches your computer. Component Component 1 TouchPad 3 Right TouchPad button 2 Left TouchPad button 4 TouchPad scroll zone This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.
Quick tour Component Component 1 Pointing stick 6 Right TouchPad button 2 Left pointing stick button 7 TouchPad scroll zone 3 TouchPad 8 Right pointing stick button 4 Left TouchPad button 9 Center pointing stick button 5 Center TouchPad button This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse.
Quick tour Lights Component Component 1 Wireless lights (2)* 7 Caps lock light 2 Power lights (2)† 8 Num lock light 3 Battery light 9 Volume mute light 4 Drive light - Volume down light 5 Info Center light q Volume up light 6 Presentation light *The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.
Quick tour Buttons, switches and fingerprint reader Component Component 1 Power button 6 Volume mute button 2 Internal display switch 7 Volume scroll zone 3 Info button 8 Internal microphone 4 Wireless button 9 HP Fingerprint Sensor (fingerprint reader) 5 Presentation button Getting Started 2–5
Quick tour Keys Your computer may look slightly different from the illustration in this ✎ section.
Quick tour Front components Component Component 1 Wireless light (select models only) 4 Drive light 2 Power light 5 Speakers (2) 3 Battery light 6 Display release latch Left-side components Component Component 1 Security cable slot 5 HDMI port 2 RJ-45 (network) jack 6 USB ports (2) 3 1394 port (select models only) 7 Media Card Reader 4 Vent 8 PC Card slot Getting Started 2–7
Quick tour Right-side components Component Component 1 Audio out (headphone) jack 4 Optical drive 2 Audio in (microphone) jack 5 RJ-11 (modem) jack 3 USB ports (2) (select models only) Rear components Component 1 2–8 Power connector Component 2 External monitor port Getting Started
Quick tour Bottom components Component Component 1 Hard drive bay 6 Battery release latch 2 Accessory battery connector 7 Docking connector 3 Battery release latch 8 Vents (2) 4 Battery bay 9 Memory module compartment 5 SIM slot (select models only) Getting Started 2–9
Quick tour Wireless antennae (select models only) Component 1 WWAN antennae (2)* Component 2 WLAN antennae (3)* *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
3 Next steps Protecting the computer The information in this section explains how your computer can be protected from damage caused by a virus, a security breach, a power surge, unsafe operation, or system failure. Protecting the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally.
Next steps Protecting your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix A, “Backup and recovery,” for additional information. Protecting your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer.
Next steps Using the computer safely Å WARNING: To reduce the risk of electric shock or damage to your equipment, observe these practices: ■ Plug the power cord into an AC outlet that is easily accessible at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). ■ If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet.
Next steps Connecting to a computer network The computer has the following networking capabilities: ■ Local area network (LAN) ■ Wireless local area network (WLAN) ■ Wireless wide area network (WWAN) ■ Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator.
Next steps Installing additional hardware and software Identifying and installing hardware To see a list of hardware installed on the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, click View system information. 3. Select Hardware tab > Device Manager. You can also modify your device configurations using Device ✎ Manager.
Next steps ■ Preloaded software. This is software provided on the hard drive but not ready to use. To locate or install preloaded software or drivers, follow these steps: 1. Select Start > All Programs > Software Setup. 2. Follow the on-screen instructions and select the check box next to the software program or driver you want to install.
Next steps Turning off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. you have been registered to a network domain, the ✎ Ifbutton you click will be called Shut Down instead of Turn Off Computer.
4 Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: ■ Refer to “Quick troubleshooting,” the next section in this chapter. ■ Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support.
Troubleshooting The following suggestions may help you determine why the computer will not start up: ■ If the computer is plugged into an AC outlet, be sure that the AC outlet is providing adequate power by plugging another electrical device into the outlet. ■ If the power light on the front of the computer is blinking rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet.
Troubleshooting The computer screen is blank If the computer is on but the screen is blank: the computer may be in Standby or in Hibernation; the computer may not be set to display the image on the computer screen; or the display switch may not be functioning properly. Try the following suggestions to resolve the issue: ■ To exit Standby or Hibernation, briefly press the power button. Standby and Hibernation are energy-saving features that can turn off the display.
Troubleshooting Software is functioning abnormally Follow these suggestions if the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.
Troubleshooting If you are unable to shut down the computer with these procedures, try the following emergency shutdown procedures in the sequence provided: Ä CAUTION: Using one of the following emergency shutdown procedures will result in the loss of unsaved information. ■ Press ctrl+alt+delete. Then, select Shut Down > Turn Off. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery.
Troubleshooting An external device is not working Follow these suggestions if an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■ Be sure that all device connections are secure. ■ Be sure that the device is receiving electrical power. ■ Be sure that the device, especially if it is an older one, is compatible with your operating system.
Troubleshooting ■ If applicable, be sure that the wireless router (access point) is turned on and properly connected to the DSL or cable modem. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. For more information on wireless technology, refer to the ✎ information and Web site links provided in Help and Support. For information on activating broadband wireless service, refer ✎ to the mobile network operator information included with your computer.
Troubleshooting Contacting technical support If the computer is connected to the Internet, select Start > Help and Support > Contact support to start a chat session with a support specialist or to access the technical support telephone numbers. For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■ Product name located on the display or keyboard. ■ Serial number (s/n) listed on the service tag.
A Backup and recovery Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. Note the following guidelines before creating recovery discs: ■ You will need high-quality CD-R, DVD-R, or DVD+R discs (purchased separately).
Backup and recovery 3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended), and then click Next. 4. Follow the on-screen instructions. Backing up your information You can only recover files that you have previously back up. HP ✎ recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer.
Backup and recovery ■ Back up templates stored in their associated programs. ■ Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: 1. Display the screen. 2. Copy the screen. To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3.
Backup and recovery 4. Click Back up individual files and folders and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. A copy of the entire hard drive image can be stored on another ✎ hard drive, on a network drive, or on recovery discs that you create.
Backup and recovery HP recommends that you create recovery points at the following times: ■ Before you add or extensively modify software or hardware ■ Periodically, whenever the system is performing optimally to an earlier recovery point does not affect data files ✎ Recovering or e-mails created since that recovery point. To create a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3.
Backup and recovery Performing a recovery You can only recover files that you have previously backed up. HP ✎ recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Recovering important files—This feature helps you reinstall important files without performing a full system recovery.
Backup and recovery Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next. 5. Follow the on-screen instructions. Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1.
B Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S. Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Operating (14.7 to 10.
Specifications Rated input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications.
Index 1394 port, identifying 2–7 A AC adapter identifying 1–1 using 1–3 accessory battery connector, identifying 2–9 altitude specifications B–1 antivirus software 4–4 audio in (microphone) jack, identifying 2–8 audio out (headphone) jack, identifying 2–8 B battery charging 1–3 indentifying 1–1 inserting 1–2 battery bay, identifying 2–9 battery light behavior 1–3 identifying 2–7 battery light, identifying 2–4 battery release latch, identifying 2–9 bays battery 2–9 hard drive 2–9 Bluetooth 3–4 Getting S
Index D devices, external, troubleshooting 4–6 display release latch, identifying 2–7 display, switching image 4–3 docking connector, identifying 2–9 drive light, identifying 2–4, 2–7 E environmental specifications B–1 external devices, troubleshooting 4–6 external monitor port, identifying 2–8 F fingerprint reader, identifying 2–5 Fingerprint Sensor, identifying 2–5 firewalls 3–2 H hard drive bay, identifying 2–9 Help and Support 4–7 Hibernation 4–3 humidity specifications B–1 I IEC 60950 complia
Index M Media Card Reader, identifying 2–7 memory module compartment, identifying 2–9 modem cable 1–1 modem surge protection 3–2 monitor, external 4–3, 4–6 N network jack 2–7 network, connecting computer to 3–4 num lock light, identifying 2–4 O operating environment specifications B–1 operating system, version number 4–8 optical drive, identifying 2–8 overheating, computer 3–3, 4–5 P PC Card slot, identifying 2–7 pointing stick, identifying 2–3 ports 1394 2–7 external monitor 2–8 HDMI 2–7 USB 2–7, 2
Index slots PC Card 2–7 security cable 2–7 SIM 2–9 software antivirus 3–1 setup 1–5 updates 3–6 speakers, identifying 2–7 specifications operating environment B–1 rated input power B–2 Standby 4–3 surge protection 3–2 T technical support 4–8 temperature safety considerations 3–3, 4–5 specifications B–1 troubleshooting 4–5 TouchPad buttons, identifying 2–2, 2–3 TouchPad scroll zone, identifying 2–2, 2–3 TouchPad, identifying 2–2, 2–3 traveling with computer B–2 troubleshooting display problems 4–3 externa
