HP Business Notebook PC - Getting Started -Vista - Enhanced for Accessibility

Troubleshooting
Contacting technical support
If the computer is connected to the Internet, select Start >
Help and Support > Contact support to start a chat session
with a support specialist or to access the technical support
telephone numbers.
For the fastest possible resolution of your problem, have
the computer and the following information available when
you call or e-mail:
■ Product name located on the display or keyboard.
■ Serial number (s/n) listed on the service tag.
❏ The service tag label is on the bottom of the computer.
❏ To display the service tag information on the computer
screen, select Start > Help and Support > System
Information.
■ Date the computer was purchased.
■ Conditions under which the problem occurred.
■ Error messages that have been displayed.
■ The manufacturer and model of the printer or other
accessories connected to the computer.
■ Operating system version number and registration
number.
To display the operating system version number and
registration number, select Start > Help and Support >
System Information. (On some models, the registration
number may be identified in the Operating System table
as the Product Id).
Getting Started 4–7